Always helpful, a little gem of a local hardware store…read more They always have what I need so I don't have to go to a big box store

Thank you co-owner, Dante for your snide comments and dismissive treatment because you didn't like…read morethat I asked so many questions about the Ooni Volt Pizza Oven that you were providing a 20% off discount ($720) with a $50 UPS shipping fee. As things turn out, it was a blessing in disguise as Amazon and Ooni currently has it for 30% off or $629.30~ It arrived this afternoon and will soon be enjoying it knowing my hard earned money did not go to an insulting person. With Amazon, if there are any issues, they will pay for it to be shipped back for a replacement or full refund. Does Karig's offer free return shipping if a product is defective or a full refund? Doubtful. They're a small business so should be treating people much more respectful. Here are a few things Dante said to me on my second phone call after he got rid of me on the first call, "I have to go"... - I'm running a business, you asked me a million questions - I answered all your questions - so did you call a hundred places to find out what they charged? (actually no, I had not) At the end, he asked if I was ready to order and I asked to confirm the $50 UPS shipping charge. He said he had to take an order so I hung up the phone. If true and he wanted to sell the Ooni to me, the proper and professional way would have been to ask if I could call back the next day. He wants the easy sale and wants a customer to order without asking too many questions which is his prerogative but just know his true character or two-faced persona; pleasant when you're ready to spend and insulting when not. Obviously, Dante didn't want or need my business but either way, I'm happy I got a better deal and my hard-earned money went elsewhere where customers are valued and treated much better. Thanks again Dante Passerini! You did me a huge favor but I will not shed a tear when your store goes out of business...

The customer service is fantastic! The amount of inventory is great, they have everything! They…read morealso offer amazing services like window and screen repair and they DELIVER! Good pricing and parking!!

I bought white paint on 11/11/24 at around 12:50 pm the male worker there sold me the worst kind…read moreof paint I ever used ever, it damaged my walls and very cheap quality, thumbs down on this review.

This beautiful family that owns the store are amazing!!! The gentleman that works there is so…read moreinformative and helpful. If they don't have it, they'll get it for you. It's been a fixture in this community for years and God willing it will be here for our grandkids. Thanks guys for sticking it out when a competitor tried to slide in. Highly recommend this store for any of your household needs. James Post

My absolute go to for small items, and they carry hard to find items…read more These guys recently saved me with salt in the last storm. Great local neighborhood spot.

Stopped in on a Sunday morning to try to do a plumbing repair on my kitchen sink drain and was…read moreimmediately greeted by the gentlemen minding the pastry table and Jerry, the store owner jumped right in when I showed him what I needed. Not only did he have the drainpipe part I needed, he even took the time to cut it to size based on the old piece I brought with me. He showed me how to position the pieces and even what direction the washers need to go in the compression fittings. Its local businesses like this one that remind us of the value shopping locally can bring to the customer experience. Thank, Jerry!

The staff here is friendly and knowledgeable. Always attentive to my needs and willing to help me…read morefind the products I need.

Great place. Nice service. A pleasure to go to. Has stuff Home Depot doesn't. Like that it is smallread more

I called the store on a Sunday and spoke with Roberto who had real MEK and real Xylene thinners in…read morestock. NOBODY else had it, not even a Sherwin Williams paint store here in Fair Lawn. I had to pay to park as parking as is impossible to find a space even on a Sunday, but much of the parking was made up because the store is in Paterson's UEZ, which means it is half sales tax. I got to the store and Roberto and his team had what I needed ready and waiting for me at the register. Thank You! Highly recommended, peter

Wide variety of paint colors, friendly and courteous service, good value. Free parking behind…read morebuilding.

Great selection of Benjamin Moore. Quick, courteous service. Prices are good. Street parking…read moreusually available.

If I could leave zero stars, I would. Three years after hiring General Lumber, we're still dealing…read morewith the consequences of their poor workmanship and lack of accountability. We selected General Lumber after comparing several companies, trusting Robert--our main point of contact--who repeatedly assured us, "We're local and not going anywhere." That promise quickly unraveled. We hired them to order Marvin windows and manage installation for 17 windows across two units in our building. They were not the cheapest, but we chose them based on their claim of experience and quality. During installation, Robert and his contractor decided to alter the placement of the windows without understanding the original design intent or performing any verification. They admitted they "didn't understand" why our previous windows were placed where they were--but moved forward anyway. We trusted them as the supposed experts. That was a costly mistake. Shortly after installation, water began leaking into both units and the shared lobby during rainstorms. These areas had never experienced water intrusion in the five years prior to the install. We raised the issue immediately in September 2021. Robert visited once, performed a cursory visual inspection, and began a months-long pattern of excuse-making and blame-shifting. He variously blamed a "once-in-a-lifetime storm," the cornice, and our roof--none of which stood up to basic scrutiny or third-party inspections. Instead of acknowledging the problem or investigating further, Robert and General Lumber resorted to misinformation and deflection. At one point, they claimed water wasn't entering "through or around" their installation--ignoring the fact that they had changed the physical placement of the windows, which compromised drainage and blocked weep holes. Our own hose testing demonstrated conclusively that water was entering above the windows--exactly where they sealed over a critical drainage gap. General Lumber refused to take accountability, perform any real diagnostics, or even revisit the job site for follow-up testing. When we withheld the final payment due to unresolved issues, they threatened us with legal action and filed a lien against our property. We went to arbitration. My husband, with no legal training, meticulously presented our evidence. Robert and his legal team were unprepared. Their entire defense relied on vague references to extreme weather and unverified claims--while we provided photographic evidence, water test results, contractor correspondence, and expert confirmations. The arbitrator ruled in our favor. The outcome? We still have 12 faulty windows that will need to be completely redone at a cost of $12,000 or more--on top of the $28,000 we already paid General Lumber. Robert and his team never stood by their work, never offered a solution, and used legal threats to try and silence us. This has been a nightmare of wasted time, money, and stress. If you're considering General Lumber--especially if you're trusting Robert to stand by his word--proceed with caution. They talk a good game about being "local" and reputable. But when things go wrong, they disappear, deflect, and leave you to pick up the pieces.

No stars, web site says open till 2 on Saturday, not so much. How does a hardware store stay closed…read moreon a Saturday when people are off from work and need to do/fix things around house. Neighborhood store not to neighborly. Nice to be there for your community. Change the hours on the web site and yelp.

Friendly helpful staff. Way more convenient than those big…read morebox stores. Good selection. Would absolutely buy from again !