I don't have much experience fixing plumbing. They were patient and answered all my questions. They…read moreeven called my superintendent to make sure I was buying the right pipes, then cut them to size. Watching them at work was like a performance in itself. They're wizards with hardware. And friendly.

One of the last of the old-fashioned hardware stores, and I'm a fan. They have a wonderful, huge…read moreselection of hardware items, and their store personnel are knowledgeable. They are also honorable people. I had to return an item that It turned out I didn't need, and it was the smoothest return process I've ever experienced. What great people! So don't go to Home Depot, where they don't know anything about their stock. Come here.

Been going to Garber's for nearly 30 years, since they had their old storefront on 8th Avenue. This…read moreis the only hardware store in the area that still carries building, electrical, and plumbing supplies for every repair you can think of. I've been in other stores where they didn't even know the difference between a sheet metal screw and a wood screw, and they only carry one brand of any item. As for reviews below that say the proprietors are dismissive to women -- this couldn't be more wrong! From the first time I was in there, I was spoken to with respect, treated like a knowledgeable customer instead of talked down to by someone assuming I knew nothing. This is one of the reasons I go there instead of anywhere else -- no mansplaining. Garber's is a true, old-style hardware store, with generations of family behind the counter, everything you could possibly need to fix up your house or apartment (or a promise to order it if they don't have it), and yes, even a curmudgeon or two. So what? They're not obsequious, but they are very helpful -- and busy with tradespeople, which tells you everything you need to know about how good they are.

Truly some of the rudest people you'll ever encounter. I came in for a simple exchange after…read morerealizing--within five minutes of my purchase--that I had bought the wrong item. Instead of trying to help, they immediately gave me attitude and refused to work with me. Even if you're polite and respectful, they treat you like you're inconveniencing them. What's even more disappointing is the way they respond to customers in their Google reviews. They seem to expect everyone to have expert knowledge of hardware. Not everyone works in that industry--I'm in finance, and that's exactly why I came to a hardware store for help. If customers already knew everything, they wouldn't need to ask questions in the first place. A little patience and basic customer service would go a long way.

With great reluctance for my upcoming task of a major overhaul-- overdue cleaning, I needed two…read morepairs each of goggles, household gloves and masks. Without the luxury of time or money, Kove Bros. is within the proximity of my workplace. This hardware store is family own and operated serving the Chelsea community and beyond. The staff was able to assist my needs who, at first glance, thought I was attaining all these objects to be used as a Halloween costume. AIJA! How difficult is it for one to understand my need to attain these essential objects for a major overhaul cleaning? 1 Goggle + 1 Household gloves (set) $5.99 2 Masks $2.99 1 Household gloves $2.49 Totals $12.49 (with sales tax) + One giant headache calls for pure exhaustion!!

This family-run, independent hardware store is the stuff of American dreams…read more The moment you walk in, they ask, "whatcha looking for?" and direct you straight to it. The kind of attention and care you get here beats out every corporate conglomerate in New York. If you're lucky, Pat will greet you at the door: she's especially thoughtful and helpful. 5 stars!!!!!!'n

I was looking for a specific cleaning product at Home Depot. When they didn't have it, I decided to…read moretry Ace Hardware. To my surprise, they had what I needed! There was other item they didn't have, but I was happy to get the cleaning product. They were also very helpful with helping my find what needed. Would definitely return for paint or other home project needs!

Terracotta pots, wall hooks, drills, hand and dish soap... you can find a lot in this little gem on…read moreWashington. It's a little tight inside but the store is surprisingly big. Someone always asks if they can help me find something the minute I walk in and if I say no, I'm left to fend for myself no problem. They can be a bit pricey for bigger things, like the drill my fiancé bought, but they are really reasonably priced for most other things. I know they can paint match and have picked up small bottles and cans for small projects. This a great neighborhood spot and I stop in often. Happy to know they have nearly anything I could need for projects big or small!!

This is easily the greatest hardware store in New York City, and that means in the nation... the…read moreowner and proprietor Yan is knowledgeable and quick to get the job done for you... They repaired a harmonica of mine, and now I'm harmonizing on the streets, making people dance and smile from ear to ear. Or at least from one ear to the nose. Also, Antonio is my best friend. After how much he helped me!

I had a rather unusual household problem that required a creative solution, & happened to be near…read moreBlaustein Paint & Hardware (after having failed to have the problem resolved at Home Depot), so decided to stop in. What I was most impressed by was that the sales associate, who greeted me immediately upon entry, really listened to & attempted to solve the problem. I have to admit that Home Depot is my go-to, just because they have such a large inventory, but that large inventory is a double-edged sword. More often than not, I find that the sales associates are not cross-trained so, if the product or solution you're looking for is not in the section they have been trained to oversee, you're left with the options of seeking out sales associates in different departments to tell your tale of woe multiple times or assume they don't carry what you need & leave. All this to say, my visit to Blaustein's was a great reminder of the value of one's neighborhood hardware store.

The team at Warsaw are super knowledgeable very friendly and their prices are great. Highly…read morerecommend.

Best hardware store in the city. They are courteous and go above and beyond to help customers. Did…read morea custom threading of a rod for me that no one else would.

The WORST store in New York. A couple of years ago I went and had a key made and it didn't work and…read morethe jerk owner said he was the best key maker in town (Uh. No. That's Greenwich Locksmiths on 7th Ave S) and said there was no way the key didn't work. It didn't. I left it with him since he refused to give mw my money back and the key didn't work so it's not like he could use it. I've refused to go in there even though it's right next door since then. Until today. That guy is THE WORST. Everyone in the neighborhood talks about how much he sucks and that we all walk the extra block to Garber, but man I forgot how much I hate that guy until I ran in today. Do not shop here. They're horrible people and it's way more expensive than the good hardware stores. (Also their address is wrong. Presumably to confuse people who want to write bad reviews. It's on 9th Ave just south of 25th.)

This is a great place , they are very helpful and assist u , wen u need a help or a question…read more i have to say they have everything and it's one of them places that u have to find , because inside is so good , whatever u need they have. Overall u should go here it is really good i will go here 1st before anywhere wen i need something .

Thanks Brithers Hardware! I was in a pinch and you carried exactly what I needed. You have all…read morethe essentials to keep someone working.

Jimmy went out of his way to help me solve my problem! In a city where customer service is all but…read moredead, it's nice to know that there's a place that still seeks to treat the customer like more than a dollar sign. I'll be spending my money here from now on. Even if it means braving midtown.