Honestly I thought they had both great service and selection. A huge stop above going to Lowe's.

I worked on a major project and used not only the inside front sales reps but the show room designers as well and I can not recommend them enough. They have well educated and experienced countertop fabricators who, for a small fee will come and measure for countertops and ask the questions you never thought of to ensure you are getting what you want. The showroom customer service women were helpful in picking out flooring, plumbing items, hardware, etc. They all provided me with quotes and different options and gave me time to consider these options with no pressure so I wasn't overwhelmed in the process. My renovation turned out better than I could have ever imagined! Highly recommend CBS! read more

MANAGEMENT IS HORENDOUS!!!! This is only pertinent to the manager, John Hughes. The most unprofessional 'manager' I have ever experienced outside of the fast food industry. Twice, parts were ordered and twice this manager took months and months full of excuses and calls only to once be confronted at his counter where the parts bag was laying that nobody knew who or what they were for. This time parts were ordered in March and John apologized for the last mixup and tried to make light of it, A call was placed over the summer and John said the warehouse was backordered and he would call when they came in only to turn around today, September 27, not only not return my phone calls I've placed over the last 10 days but left it up to one of his employees to tell me he has no recollection of the order or any idea of what I'm talking about. Go elsewhere as is all starts at the Management level. read more