Have been a patient here for over 28 years. Dr. Meissner is compassionate and knowledgeable. His…read morestaff have always been kind and helpful.

BEWARE SNEAKY CHARGES. Beware if they offer to give you tests and tell your insurance will pay for…read moreit. Insurance doesn't always cover it and you may get charged an extra office visit for having them do them but they won't inform you of that when they offer. They' may tell you that the information is on the sign in the room. How many of us read the signs in the exam room? The doctor or the PAs do not informyou of this when they are offering them. We are moving to another practice.

The service of caring for the patient is lost in recent months as they put patients on hold…read moreindefinitely and blame them. My cousin was sent a letter indicating she was not living up to their standards because she missed two appointments. How rude! Don't they understand customer service never blames the client?

My experiences have been good so far. Their office is quiet and I've been able to get appointments…read morepretty quickly. However, like many doctors in Omaha, they tend to follow a more traditional approach to care rather than a progressive one. That said, if you advocate for different treatments or care options effectively, they are open to considering alternatives. The doctors are caring and willing to listen.

I have had multiple extremely negative experiences at this facility, and the pattern has been both…read morefrustrating and unacceptable. First, there have been persistent and unresolved paperwork issues. The front desk repeatedly failed to provide my insurance company with the correct forms, forcing me into an exhausting back-and-forth between the insurance provider and the clinic. As a patient, I was left to manage problems that should have been handled competently by the office staff. Second, my experience with the billing department was equally troubling. Although I was making consistent weekly payments, I was told that I was not paying the remaining balance quickly enough. I was given an ultimatum: either pay the full balance immediately or they would stop providing my medically necessary injections. Holding medical treatment hostage despite active payment arrangements is both unethical and distressing for a patient. Another serious issue involved a clear bait-and-switch. I was led to believe that my required medical injection would be provided for a $15 fee. As soon as I paid the fee, they applied it toward my outstanding balance instead and then denied me the injection, directly contradicting what I had been told. Finally, after completing bloodwork, I was left completely without communication or explanation regarding my results. I called multiple times and left messages that went unanswered. Instead of receiving my results, I was sent a final notice for payment, stating that if I did not pay, the account would be sent to collections. I left a message clearly stating that I was more than willing to pay once my bloodwork results were explained to me--but once again, I received no response. Overall, this has been a deeply disappointing experience marked by poor communication, billing pressure, and a lack of basic patient care and accountability. Lack of communication regarding bloodwork results: After completing my blood panel, I received no follow-up or explanation of the results. Despite calling multiple times and leaving messages, I was ignored. Instead of providing medically relevant information, the office sent a final notice demanding payment and threatening to send the bill to collections. I left a message stating that I was willing to pay as soon as my bloodwork results were explained to me, yet no one has returned my call.

Now, I must state that the last two phone calls I had with the office folk with Bellevue Family…read morePractice were with Jane, and she was very helpful. I believe I have never talked with "Jane" before this. Prior to these two phone calls I have experienced what every other person has experienced with the office help. Physicians have been awesome. I normally see Carmen, but have seen two others when he wasn't available. Just like all the other people on this review site, I waited 2 weeks for someone to call about my 6 month labs. No one called, told to log into portal, needed another two calls to get that figured out. Had more problems speaking to someone there and getting a nasty person on the other line. Told Carmen about this. Been going there for 20 years and if it weren't for Carmen, my entire family would stop going to Bellevue Family Practice in Bellevue. I pray that my experiences in the future are like the ones I experienced with Jane so I can come back to this site and give Bellevue Family Practice a much better review.

Well, I need to update my initial review and it's not negative, just that this clinic doesn't…read morebother with us old farts on Medicare Part B and apparently prefers to do business with a younger non-Geriatric set of customers. Suspect they're not the only clinic with this approach. I called to set up an appt and was informed of the above albeit a tad abruptly. Can't blame them given they wanted to get back to the customers that mattered and not waste time on someone who will not be adding to their bottom line. I would advise they could save both prospective clients and their staff time - if they posted on the web site who they will, and won't do business with where it can be seen.

The Office Manager, MARIE SAVINE, is a detriment to the Health care of patients by canceling you as…read morea patient if you question anything about her billing practices and her inability to professionally communicate. The entire office is now peddling wacky tonics and Voodoo quality medical products for skin, hair and such...stay away from this place at all costs.

I had an excellent experience. Their staff are truly the best - from the friendly and efficient…read morereceptionists to the compassionate nurses and knowledgeable providers. Everyone I interacted with made me feel welcomed and well cared for. I was served by Dr.Kristine McVea who was exceptionally professional, thorough, and educational. She took her time, explained everything clearly and ensured I understood my care plan. Her approach made me feel confident and supported throughout my visit. Overall, I was very satisfied with the services I received. All care Health center sets a high standard for patient care, and I highly recommend them. Thank you team All Care Health Centre!

The staff at this urgent care location are excellent…read more We popped in because it's closest to our house and my husband had taken a tumble and thought he may have injured his foot pretty bad. They didn't have the X-Ray machines that Google said they did, but the staff pointed us in the right direction to their location that did. The people behind the desk were very friendly when we told them the situation, and they lamented with us about it. (FYI - it ended up being that his foot was actually broken, once we got the scan! Ah!) Even though we didn't end up becoming patients of this urgent care, we did get to experience the great and helpful attitude of the staff. So I will definitely return here, if we do ever have another urgent care need!

Initially I wasn't skeptical as the receptionist asked me for my insurance and ID, and provided me…read morewith 3 pages of paperwork to complete. However, when the next two patrons came in she asked them if they'd ever been there before and they had. They sat down and one went right even though I was there first. By the way I had been there before. The only difference in the three of us is I'm a black male and the others were white. In observing this I came very close to confronting her regarding the differential treatment. Sometimes having to even ponder it gets exhausting! Nevertheless, the nurse and PA were both professional and kind. Hopefully my diagnosis is accurate.

I was seen in a timely manner...arrived early for my appointment to update my info..very nice and…read morefriendly staff...loved being the only one there early in the am! Great parking right up front too!

Dr. Stamm is a top-notch doctor! We have been seeing him for over 20 years…read more Then suddenly we were told when trying to make an appointment that he had left!! No notice!!