Amazing food, horrible staff. Did I say horrible? Rude, rude rude. Fire all of them. Worst staff in all of SC.

Truthfully this was the worst plate of food I can ever remember eating. My wife got both of us a plate. Mine had double fries. I expected to get cool or cold fries as this was a to go order. I didn't expect to get a mixture of burnt fries and soggy fries on my plate. How does this happen? The two hamburger patties were unforgettably burnt. It too was cold but not a surprise. It's been a long time since I've had food from here. It will be a longer time before purchase any more. This was a totally disappointing plate of food. At the present time I cannot recommend this CookOut to anyone. read more

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Stopped in for a quick bite while driving through the town. The restaurant was very clean and staff were friendly. The selection was great for fast food. The burger, nuggets and quesadilla were very good. The shake was AMAZING! It's so thick you need to eat it with a spoon. First time I'd ever been to a Cookout and would definitely return. read more

Cook Out - Pineapple shake. - Burgers Near Me - Gaffney, South Carolina

We went through the drive thru and the guy was in such a hurry, he kept closing out our order before we were finished ordering. He left off the vegetables on our cheeseburger after reading it back to us. Didn't get our drinks. Didn't listen. The manager was helpful. Just took the sandwich back and got a refund. More training needed. read more

The food was very fresh and hot and the customer service was just awesome. It's been a long time since I've been to an establishment and had awesome customer service in the fast food but the lady at the window was very nice and kind. read more

Cook Out - Bbq with onion rings and nuggets - Burgers Near Me - Gaffney, South Carolina

Avoid this Cook Out This is the dirtiest Cook Out I have ever seen. All the tables were dirty and the trash cans were overflowing. The bathroom was grimy. The fries were soggy and only warm. The tray only came with 3 onion rings and a handful of fries. read more

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I guess more people like to leave bad reviews than good?! The staff was super polite and fun to chat with. They accommodated my request for adding peanut butter for my burger. (Don't knock it until you try it!) The restaurant was clean, good size parking lot, and pretty convenient off of I85 at the Walmart entrance. I hate all the others had bad experiences here but mine was great on a Sunday afternoon. read more

Cook Out - Cheese fries - Burgers Near Me - Gaffney, South Carolina

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No problem with staff, but the cost has increased and product decreased significantly. I got home and was too tired to return. This very small piece of chicken should have never been sold as a sandwich. read more

Cook Out - Grill chicken sandwich ‍ - Burgers Near Me - Gaffney, South Carolina

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If I could rate this ZERO stars I would. Terrible wait times. Awful service. Argumentative manager and staff as well. Don't expect to get your order fixed if it was incorrect. Seems as if these people don't want to be where they are! read more

The employees are amazing and the food was great 10/10. Especially the hotdogs and BLTS

Great value plus the food is good. You have to get a milkshake they are the best. Where else can you get a burger deal with 2 sides and a 32 oz drink for $8 and change. Plus the burgers are made to order and customized by the customer. BBQ tray is really good also. read more

I had a terrific experience at the Gaffney Cook out location. Brooke was extremely courteous and professional and extremely helpful. It's hard to find service that is personable and professional these days but Brooke really hit it out of the park! In addition to great service this location is extremely clean. read more

No, Cook Out is no 5-star restaurant but when compared against other similar places this is a great place. In fact, I'm pretty sure it's the best Cook Out I'm aware of. I've never had my order wrong (something that happens frequently at the Shelby Cookout), I've never had cold food, and I've never had to wait. I swing by and get drive through once or twice a week and yesterday I waited... 43 seconds. yes, I timed it. I ordered my food, waited for the car ahead of me, pulled up, handed them my debit card, and they handed me my food. It was amazing. if you've never had their grilled chicken sandwich it is really quite good. It's not huge but the flavor is excellent. Their unsweet tea is really good, too. Much better than the unsweet tea at the Shelby cookout. read more

I only put a one star because I had to ... order was wrong, yall employees can't read? I mean come on I was the only customer in the line And y'all still got it messed up!!?? Also was nasty mayo on it and I took a huge bite and didn't see that because it was loaded with ketchup!! y'all sorry!!! read more

Cook Out - Burgers Near Me - Gaffney, South Carolina

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Well we have been sitting in the drive thru for over 20 minutes and we were read the incorrect order at the window. I'll never be back at this location again. read more

Literally sat in the second line for 10 minutes and kept saying wait .. wait.. "ma'am wait we're making shakes" The first line people are getting their orders etc but radio silence in the second line Left cause the customer service is trash lmao read more

I would just say "Average" for the burger. Fries were super salty. Inside is under renovation, but door was unlocked. We walked in (newbies to CookOut and were told it's walk up window service only. read more

Takes too long Food some times comes out right but I can't promise it But it's good thanks read more

The chain recently removed their iconic fries and shrunk their milkshake sizes. The Gaffney location RARELY properly mixes their milkshakes. All the syrups/add on are at the bottom unmixed and it makes it impossible to drink through a straw (yes even a milkshake straw). read more

Hamburgers were terrible. Dry and over cooked. Roll was stale . First time trying Cook Out. Will not return.

I stopped at this Cook Out on my last trip back home from Atlanta. It was approaching midnight and I'd already tried to stop at a Bojangles' a few exits earlier, but it was closed. I don't normally eat so late at night, and if I do it's even more rare that the meal would be a chunk of charred chuck and a Cheerwine, but Cook Out was calling my name. Deee-lite was keeping me company and Bootsie's bass line filled my car, setting the mood for the late-night feast. Cook Out lay just down the road from me, and my thoughts... Satisfaction of what's to come. I couldn't ask for another. My general thoughts on Cook Out are already outlined in this review for the location in Statesville: http://www.yelp.com/biz/cook-out-statesville?hrid=bnBx0x58JXseREm-MYllRg The closest Cook Out to Atlanta, as far as I am aware, is in Clemson. This is a travesty. On this visit, I walked into the dining room (this location is not the standard drive-thru-only format) and, as expected, it was empty. I approached the menu, still humming the song in my head. The girl behind the counter asked for my order. "Your groove I do deeply dig," I replied "Uh... O... K?" I ordered a 1/8 lb. burger (perhaps the only time I've ever ordered the smallest they offer), and a Cheerwine. I got the burger Cook Out Style (total cost, around $2), which has mustard, Cook Out's meaty chili, their fresh and not runny (mayo-free) slaw, and an entire slice of onion. This is important to point out - When you get onion on a burger at Cook Out, they give you a solid slice of onion the diameter of the burger. I made quick work of the burger because at the current rate I would not reach my destination until nearly 2 a.m. The Small burger is not as flavorful as the Regular size and they overcooked it a tad, but it was still just de-lovely and delicious. No, I couldn't ask for another. Overall, 8/10. read more

Cook Out - Small burger (Cook Out style) & a Cheerwine. If you don't know, then you're just surviving, not L-I-V-I-N, man. - Burgers Near Me - Gaffney, South Carolina

Overcharged us, then had us repeat our order 3 times before putting it in and still got it incorrect. Food is always either over cooked or under cooked and the soft drinks never have enough syrup. read more

Where else can you get a huge juicy burger, fries, chicken nuggets and a sweet tea under $5.00? Try the out west style burger , bbq sauce, cheese and bacon all atop a buttery bun. The bbq sandwich plate with slaw and fries is too delicious! The wonders of fast food is astonishing. The milkshakes combinations are awesome too. I love to mix my shake flavors and have been since college. Try Snickers, Reese's and Oreo mint together. It sounds disgusting but it's my go-to. Inspired by my child hood friend of course. Their sweet tea is comparable to McDonald's but its brewed stronger. Certain locations are open 24hrs and it sure beats Taco Hell..... read more

i never had a problem till last night around 10ish, i just got off of work and wanna to get milkshakes with a friend so we went through the drive-thru and at first the lady couldn't hear me at the box which is cool i get it but when we pulled up she still couldn't hear us?? and said if u don't speak up i'm not talking ur oder and we try to order once aging after trying 3 times at the window and she just close the window on us and took a other person, i get it that not everyone had the best day but there no need to be rude when i just tired and wanna a milkshake, plus can't call to talk to someone about it since the phone line is down read more

This is a great low price place to eat. It modern day style of dinner. Food is great for the price and never had the milkshakes. I heard they were great. The only issues were the bathrooms. They were always torn up; they better bathroom maintenance and clean up. But you know that some people don't have proper bathroom skills! read more

Waited in line for well over half an hour just to have our order wrong and horrible customer service by a rude drive through worker.

Lobby not open, wrong order, and long line so I didn't even have time to go back through and get it fixed. Very disappointing.

Loove love love some Cook Out. Craving a good burger? Go here, u will not be disappointed. These milk shakes definitely bring all the boys to the yard...Bahahaha could not help myself. But seriously they are delicious. Hope Cook Out comes closer to Toocoa! read more

Cook Out - Burgers Near Me - Gaffney, South Carolina

Absolutely disgusting. The place is the dirtiest restaurant that I've been in in a long time they don't care about the food at all. order was wrong and everything is just completely disgusting. Employees are dirty and serve food in bags that have food crusted on the outside. They serve overflowing milkshakes that are covered on the outside of the cup. Employees here do not care at all and it shows. So bad I will never go to another cookout again. read more

No straws, utensils or napkins! For a place that only does drive through you would remember to give someone a straw!

I hate to give such a low rating. However, this place deserves nothing more. I literally waited in line for over an hour, when I first entered the line there were only eight cars ahead of me. Service was terrible and food wasn't better. Very disappointed... read more

These places have popped up everywhere in the last few years and all are pretty much the same nothing special,but the up side is this place does have great shakes. read more

The affordability of this place I give it five stars. The hamburgers are better quality than McDonalds. Cheaper too.. Lol.. I rated this place four stars because my visit the restaurant tables were all dirty, no condiments available for your food. I don't mind cleaning my table to eat but being a restaurant they need to be on top of these things. read more

This was my first time going to a Cook Out. My parents had been to other locations and raved about the burgers and shakes. So at their insistence that I would love it, we made a special trip there for lunch on our way from VA to GA. Unfortunately I was very disappointed with the experience and my parents couldn't believe how terrible this location was compared to others. Specifically: - The floors were so greasy it's a miracle that one of us didn't slip. - They were out of napkins so they put out a roll of what appeared to be bathroom paper towels for us to tear off. - The booth tables were all dirty and I ended up cleaning one myself. - One of the trash cans was overflowing. - There was only one high chair, so only one of my two kids got to sit in one. My daughter was able to manage well enough in the booth seat as she's older, but it's a good thing no other babies were there or we would have had to fight over it. - There are no changing tables in the bathrooms so I had to awkwardly change my son's diaper on a seat in our van. Apparently the choice of whether to provide changing tables is up to the owner of the restaurant, as opposed to being a Cook Out policy--I would encourage the owner to install one in both the women's and men's bathrooms. And perhaps Cook Out should consider making this standard. How family-friendly can a restaurant really be if your whole family can't comfortably visit? - I could tune out the Christian music at the table well enough (though I personally found it pretty inappropriate for a burger joint), but not when it was *blasting* in the bathroom. It was around 3:00 when we dined here and not busy at all, so someone could have easily come out of the kitchen to wipe down the tables and empty the trash. However, we did appreciate that the staff were at least very friendly. As for the food, the burgers were dry and the fries were forgettable. The burgers had all been cut in half (I assume to check to see if they were done), but this dried them out and made them fall out of the bun. The shakes, however, were outstanding. I took a gamble on the peach cobbler shake and it totally paid off. My advice: get yourself a shake. But go through the drive-thru. read more

I just paid less than $4.00 a piece to feed 3 people!!! This place is great. Very fast and friendly. Their menu is HUGE, so much so that you cannot possibly sit in front of it and make an informed choice about what you want to order before they ask what you want. I can't complain, the price was right and the food was great. Their combo baskets allow for both rings and fries. The onion rings were 10 times better than Burger King, the fries were meh, but hey for $4.00 what can I say? read more

Looks to be a very new business in this town. A regional chain of burger place, I think most are drive thru only, but this location has inside seating. The burger is a solid, good burger, nice beef, nice condiments (lettuce, tomoto & onion seem fresh) but, the thing which sets Cook Out apart are their options of sides...you can choose fries, onion rings, slaw, beans or my favs...HushPuppies or a corn dog (yep, a corn dog is a side item) I guess that's fast food with a Carolina twist! read more

Order was completely wrong, went back through to get right order and was yelled at while being told our order was right. We ordered two trays and got multi trays and items nothing of what we ordered. While waiting over 30 mins for our order to be corrected, multiple employees came to the window pointing and laughing. Then here's this kicker, we get our supposedly corrected order and ITS STILL COMPLETELY WRONG! never again. read more

This place was amazing! Price, taste, atmosphere, everything! I had the cookout style hot dog with mustard, chili and slaw (I chose to have it without the onions). It was exactly what I had hoped for! Get plenty of napkins because they don't skimp on the toppings. My fiance had the double cheeseburger and it had that perfectly charred taste. My favorite! It looks small but it was filling. My friend got the grilled chicken sandwich. It also had that char-grilled taste and it was SO JUICY! He also got the corndog as one of his sides on his "Cookout Tray." It was delicious too. The breading was perfectly crispy. The other options for sides were things like chicken nuggets, slaw or chili, but we decided on french fries and onion rings. With or without the cajun seasoning the fries were great. Especially dipped in the chocolate milkshake, which is about the only way to consume the extra thick milkshakes (spoons and straws are also available though). The onion rings were good and crispy too. Overall a great experience. The wait was a little longer than expected, but the place was PACKED so that is to be expected. My only issue is that there isn't a Cookout closer to my home in Georgia. This place will become a regular stop on all of out trips north of Georgia from now on! read more

Everyone said you got try "cookout" we did was average nothing to go out of my way for. Was ok for the price. My burger was dry around edges. read more

Cook Out - Burgers Near Me - Gaffney, South Carolina

Came out to SC to visit family and honestly stopped here because nothing else was open. 1200am on a Friday night. I didn't mind that it's a hole in the wall, but I was appalled to see the young African American worker believe she/he was the chef with a blue du'rag on their head taste someone's food ...and pack it to go for them !!! The Very same food they bit, they packed it up for a customer !!! The floor is dirty AF ! The drink area was wet with ice spilling all over. As I walked to the exit there's a trail of spilled milkshake. No one cleans. No one cares. I really hope I don't end up sick from this "food" read more