Candy was amazing helping me this week! She first helped to get my ring/necklace cleaned and then…read moresent my necklace for repair. The clasp would no longer shut. On another day, she helped me find the perfect necklace for my husband. Thank you Candy! You were so nice and helpful!!

Poor customer service with attitude i had ordered a necklace for my wife for Christmas on the 14th…read moreof december was assured it would arrive before the 25th and they would call so here it is the 23rd no call from them and when you try and contact them the phone rings and rings no answer went to the griffin Georgia location and they could not locate it waited 30 minutes and they found it but it was broken they did not care did not try and offer any compenstation or discount for there mistake of not checking it in when it was received or for there poor customer service of not making the situation right

In a world of big business, Kelley Jewelers still knows how to treat people as people not as a…read moreprofit and loss statement. I do all my business with him! He has been at this same location for years, and had me as a client for just as long. Stan -- keep up the great work. Sharron

Visited Unlimited Treasures around the time of the Grand Opening. I found it to be a well kept…read morestore with approximately 20 vendor suites ranging from furniture, antiques and vintage, jewelry, home decor, books, artwork, rustic, clothing, handmade, etc. It lived up to its' name, since it was like a treasure hunt. I found everything reasonably priced to sell. Owners MeMe and Becca showed a warm and friendly southern hospitality to shoppers who were there and made it an even more enjoyable "down home" experience. They even have a lay-away plan. I will definitely go back to shop when I'm in town, and only wished I lived closer as I would love to be able to rent an available space to sell my unique items!

Not sure about the jewelry but DO NOT BRING A WATCH HERE…read more They held onto a watch I brought in for a crown repair and did nothing but issue excuses for 3 months. I was told, the guy is on vacation, the guy works part time, the guy needs to order parts, the guy is waiting for parts. Over and over again! They told it was "gonna better than new" and when I went in to pick it up, absolutely nothing was touched and then they issued me a check for my deposit because it was "too hard" to find the debit card transaction. Thought I help out local businesses but after 3 months of excuses, NEVER AGAIN!

They replaced my head to my engagement ring in 2018. In 2019, my diamond fell out of setting…read more Thankfully, I was able to find my diamond. In November 2024, my diamond fell out again!! Miraculously, I was once again able to find the diamond. The diamond coming out twice in 6 years is unacceptable especially never losing in original setting in 13 years!! Will not try a third time.

Sooooo many super cute things to choose from and very friendly service. They work hard and the…read moreprices aren't too high. My only complaint is that they don't do refunds...even if you turn around 5 minutes after purchasing something and ask to return it.

I placed an order a for a couple of earrings as well a two wedding band sets for me and myself and…read morespent well over 300.00. I am still waiting on my wedding band set and I keep getting the run around when I reach out to chat to a representative about my ring . My wife received her ring March 9th. I've experienced very poor customer service and we've spent a lot of money on several items. We normally go to Kay's but we thought we would get our wedding bands from Zales and I'm very disappointed in your service!!

I came in to exchange a pair of earrings that were purchased the day before as a gift. I told the…read morelady that asked if she could assist me that I called about the earrings and another lady hollers out to her those are the $1,000 ones. Please do not make me a target and shout of the cost of earrings. I was also put off by the way I heard the sales associates talking about another customer. I got the earrings on sale which is the only reason they were purchased at this location. Also, I didn't like the fact that I wasn't able to try on both earrings as I was able to do at other jewelry stores. If you have a problem with theft then hire security. In this case, the earrings sold themselves. No recommendations were made on the first or second visit which is odd. I'm satisfied with the jewelry that I received as a gift, but would only shop here again if I absolutely had to do so.