Good service here and quality fabrics with a HUGE selection for quilting or crafting. They also…read moreserviced my machine and treated it like it was something special. I see they have classes too!

From the owner: Stop In and See Our Wonderful Selection of Beautiful Fabrics, Notions, thread, patterns and…read moresupplies. In addition we have a great selection of BROTHER Sewing, Embroidery and Serger Machines! We offer Sewing, Quilting and Speciality Classes. We have a certified in-store repair technician that services and repairs most machines.

The customer service was great. But i asked that the font, size, size, and color match the name…read morealready on the cover. It wasn't even close. If they would have said they could have done it fine but I thought it would be somewhat close. I will not be going back.

I created a custom graduation tee to wear at my daughter's upcoming graduation. Flawless execution,…read morecommunication, and quality. Definitely a hidden gem (for me), I prefer their shop which offered a personable touch versus a mass chain printer. Very happy!

TERRIBLE JOB!!!! AND TERRIBLE CUSTOMER SERVICE!!!! I took six Yeti cups to them to have laser…read moreengraved and ordered a T-shirt from their store. When I arrived for pick-up they could not find my paper work and one of the designs on the cups was completely wrong. They didn't even know I had ordered a T-shirt so the did kindly refund my money for that. Then, when I went to wrap the cups (they were Christmas gifts) one of them had been damaged on the back side of the cup. The finish on the cup had been marred and scratched. I will not use them again and most certainly do not recommend them.

If I could give this place a -100 I would. My very first experience with them was good. I had a…read morebaby onesie done for my MIL with vinyl to announce we were pregnant. It was $10+ (a little higher then I would have wanted to pay). It was done in about two weeks. I went back a year later to have a T-shirt made and this is where it all went downhill. I ordered the T-shirt from her and showed her exactly what I wanted on the shirt. I paid up front and she told me that it would take about two weeks. I was told about 2 1/2 weeks later that it was ready and when I picked it up it was not the right shirt. She apologized and told me that she would get it right with the company that she ordered the shirt from and it would not take as long as my first shirt did. Long story short it's almost 3 months later and I still don't have the shirt. Many calls back-and-forth from them saying they lost my number, they need more details on what to put on the shirt, and problems getting the shirt that I ordered have been all that I have gotten from them. Just recently the owner has told me that she Would refund me half of my money for all of my troubles. I will never do business with them ever again and I encourage you not to either.

This was my first time at this location. I was looking for decorations, for a party that I'm…read morehaving. I found large candy jars, that I'm using as centerpieces. I had to go to two Michael's stores, but I found them. This store, I didn't get greeted, but they have a lot of items that I needed. I may be back soon.

Visited 12/18/17 I visited this location for last minute Christmas Decoration and I was amazed by…read morehow clean and organized the store was. I was able to find everything I needed and then some. I even ran into one of my former Students and I was able to catch up with her and even snapped a picture of her. Hi Regan, thanks for the great Customer Service.

love this place! Anne is so sweet and helpful and always tries to give me the best deals. I…read moredefinitely would recommend coming here!

Absolutely THE WORST craftsmanship and customer service. I've had to come in for a total of 6 times…read moreduring the last 7 months for mistakes they've made or oversights on their part with frames that cost around 3k. The Great Frame Up pays zero attention to details and the quality of work they will give you is by no way the standard of a custom framing shop that I've ever been to. The frames had scratch marks, fillets were broken, the glass had streak marks from the inside, the artwork were never flat, 2 out of 4 were hung upside down, and one of my 4 diplomas that I had framed were a different color wood. Each time I brought it in, I explained the mistake, and left it to them to correct. I never asked for anything else except that they correct their mistakes and was extremely patient. Finally, my last attempt was after finding a scratches on the 4 diplomas and seeing the inconsistency in sizes among the mats and frames, as well as the fillets, I called the owner Chali, who was EXTREMELY rude and blamed me as I've if was the one providing her with the faulty product.. I took the frames to another shop who also claimed that the quality was terrible and that she has had other customers come in with similar complaints (see David S.) below. The other framing shops suggested I call Chali and ask for the names of the frame so that I can redo them. Chali refused to let me know what the names of the company I ordered from and said that she does not need to provide me with that information. Working with Chali and the Great Frame up has been a truly frustrating and upsetting situation. A huge waste of time, and resources and despite all that Chali could have just been gracious and given me the names of the frames I selected. If this was an isolated incident, I would be more understanding but due to the poor customer service combined with the terrible craftsmanship, I would suggest you go elsewhere.