I would like to say thanks to the collision center staff for the great job they did repairing the…read morepaint work on my convertible!

My new vehicle had damage I took it to Driver's Village collision center I talked to Dave he…read moreprovided me with a estimate and set a appointment. I dropped off the vehicle in a very timely manor my truck was done and looks amazing. I would strongly recommend. Thanks for making the process easy .

I had a flat tire that I had already taken off the car and investigated myself - ran over a staple…read morelike those used to hold large cardboard boxes closed. Empire Tire was quick and efficient at doing an internal patch for me. The name brand tire place I went to before said, "Oh, that's too much damage, you'll have to buy a new tire." The Empire guys were common sense and got me back rolling. I haven't had any problems in 2 weeks, so I think I'm all right.

They lie about what my car needed. I put new brake pads on my car, took it to ET to be inspected,…read moreand one of the things they said it needed was brake pads.

I brought a 2022 Polestar 2 Performance, a rare one in Syracuse to this Big4, so happy with how…read morethey took care of the tire replacement. It was a day-and-night difference from another shop I struggled with that week. In the other shop, I was told that the tire would be ready in next day (not available), then 3 day later (not available again) and a week later. In contrast, Big4 got the matching tire next day. .. really saved my week for this rather exotic car. I saw how they meticulous took care of the car. I asked them to use the exact torque (103 lbs-ft) for the wheel bolts, and I saw they hand fastened each bolt with a torque wrench! Then they put the exact air pressure (42 PSI, I didn't tell them but they got it from the door sticker). This 42 PSI pressure is very important for the safe operation of Polestar 2. Overall, they did everything timely (waiting time was very short), yet handled everything very professionally. Some other notes: ---Customer reception area was spacious, clean and welcoming. That space didn't have any "tire smell" that is commonly found in most tire shops. Actually the door had a sign, "don't bring a tire inside" so I could tell they try to make this space as nice as possible. There were two nice old water paintings decorating the wall, and many photos and the big wooden American flag and Big4 sign. I liked how they decorated the reception. ---I saw a firetruck being serviced at another slot. I didn't know a firetruck could be placed in a private shop like this, and that scene was kind of assuring that even a firetrucks being sent here for service. I am so happy to find this shop, and can recommend it to anyone.

Got my front brakes done here, left the lot with them squeaking/grinding immediately (850 btw). I…read morecome back a few weeks later to get it fixed, they try to blame my rear brakes which they didn't do and charge me, I tell them it's the ones they did. I come at the end of the day to pick up the car and am told they found rubbing on the brake/rotor and fixed it at no charge. As I pull out there is no fix, the same noises come from the front of my car. Waste of my time and two missed days of travel for my job.

I see that this place is only rated 2.5 stars. That's absolute nonsense and probably has more to do…read morewith yelpers having a hyper inflated sense of importance, because this is the best auto shop I've dealt in my adult life. Reasonably priced and always done in a timely manner.

Moved to the area and needed a garage. My neighbors recommended Superior Discount. Superior…read moreDiscount has treated us well so far. I've had several major repairs and they're great about communicating the issues and also trying to keep costs reasonable. One of my cars is older and they asked me if I wanted to replace the parts with the less expensive option. I appreciate that they gave me that option. They've been great so far, I've probably been there 4 or 5 times and haven't had a problem so I don't understand the negative reviews. In my experience the service is great and they get the job done on time. I'd definitely recommend them.