I had the worst automotive experience with Mitchell Kenny I've ever had in my life here. I was…read moresitting in my car while they changed my oil, any general maintenance. Whatever was necessary. It was $200+ when I left. VW V6. When their employee lifted my hood to change my oil, apparently for their employee purposes, they don't trust the factory hood hold. So they add their own additional suspension poles. The employee dropped the pole that left two pinky like finger prints on the passenger side of the front panel. If you can't picture it, they were Apple pie crust sculpted damage to the the front of my car. They discredited me as I was sitting in my own car & the damage happened. Wouldn't let me view the video. Would only let me go to their auto body shop. I would recommend any other shop except a valvoline related within a 40 mile radius before them.

Went 2 months ago for an oil change on my truck that I bought recently. Few days ago took my…read moretruck into a garage and the mechanic asked why I had oil all over underneath my vehicle. He checked the filter and it was so loose there was a gap showing. Checked my oil and barely registering on the dipstick

I bought my car from carvana and they placed the wrong inspection sticker on my car which led to…read moreissues with my registration. i called 9 different car shops asking to get my car inspected and all of them said not until next week. until i called midas. i dropped my car off and only waited about 1 hour for them to be done. it was $21 and i wasn't all too mad about that. the one recommendation i have is for a more accessible mobile check in. but overall easy, and had a nice lounge.

Quite literally the worst experience I have had with a car shop. Went into fix my brakes. Got the…read morecar back and within 20 miles of driving my brake completely seized. My brake calipers had fallen off due to terrible work, my rims had be completely scraped bc the calipers were rolling around on the rims. Needed a tow truck to drag my car up which resulted in needing a realignment. Overall just overpriced bad work would not recommend this to literally anyone. Would give this 0 stars if it was possible.

My battery died so I had Valvoline install a new one. The next day, my car wouldn't start. I got my…read morecar to Hence Brothers, where they diagnosed that the battery was defective. I went back to Valvoline to return the defective battery, and Shelby the manager, said there was nothing she could do and gave me a number to call. I did and emailed a receipt from Hences. They told me that the manager (Shelby) had the power to do whatever. I went back to the Valvoline and an employee told me that my claim was denied by removing the battery. Ironically, I was planning on getting both of our car's oil changed this week which would have cost more than the cost of the battery.

I was not pleased when I arrived and found out they do a pump-out instead of a drain and refill…read more They also said I should have my synthetic oil changed again after only 3,000 miles. I am not likely to go back there again.

Mavis on Erie Blvd. - 5 stars - excellent and professional service. I will be back for other…read moreservices!

Great service!! Had a leak in my tire that made my truck undrivable. Took me in immediately between…read moreother appointments to get it taken care of. They were also one of the only places open on a Sunday which was a life saver!!

My father recommended this repair shop to me because he said they are very fair and do good work…read more He takes his car here whenever it needs some sort of service but I hadn't been myself before today. I had what turned out to be a minor problem and they took care of it within 30 min and didn't ask me to pay.... told me just bring the car back whenever I needed other service. Good people, good service. My father was right.

I have trusted Hence with my vehicles for nearly 20 years now and they always do a great job. I…read morewould be pleased to recommend them without hesitation to anyone in this area.

I pulled in after being turned down for an appointment at other places and Raymond and his…read moremechanics were more than happy to help me. Raymond is awesome and answered all my questions about my car and gave me a discount on services I needed. I will definitely be back!

tried two times to get an inspection. understandably they were busy both time- one was mid…read moreafternoon and one was early am. The early am was what tore it for me. They were obviously understaffed and backed up at 8:10 am and to top it off a guy just was a rude jerk about reminding me they were first come first serve when I responded to his "what are you looking for" question. I don't need my butt kissed but I also won't bring my business to anyone who can't be at least polite when I was nothing but that both times.

I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

The whole staff was amazing. Professional, respectful, smiles all around. No one was complaining…read moreand everyone knew their job and did it! Team work!! Oil change done, replaced break light. All with a smile and gave coupons for my next visit.

The location is great and service was quick, 20 minutes. The service techs were thorough and…read morefriendly. They showed me side by side comparisons is the inspected areas of the car. They down side is price. It was a little expensive by my taste. There was no pressure to upgrade or to get extra service although a few things were recommended.

Drove 1/2 hour for appointment to test drive and purchase a new truck. Oriental sales man sent me…read moreto go across street to look at the vehicle in the lot while he finished up with a customer. After 20 minutes in snowstorm, I went back for advice and again he swore it was there. Once again I go back and he takes another 30 minutes with the customer. After his own inspection he realizes the vehicle is not there. He calls his boss and learns he drove the vehicle home the previous night. Salesman acted like he could give a shit less.

Scheduled appointment to find out on day of appointment that they didn't even have my fuel filter…read morethere. They told me they needed some time to order it, but couldn't even tell me how much everything would cost. Very unprofessional and an inconvenience, second Chevy place that bites the dust which sucks because I want my Chevy to be able to be worked on by its namesake! But whatever I won't risk it. If you're unprofessional outside of my hood how will you be when your inside the hood of my engine (scary).