Used All Year to install a new Heat Pump for the primary area of our house. Gave us various unit…read moreselections and stepped us through their recommendation, which was not the most expensive. We then had them come out and put an electronic damper system on our other unit so we could have separate temperature controls for our guest bedroom. All was completed efficiently and with great care to make everything look neat. They are our go to HVAC company now.

After 4 different estimates for a whole new HVAC system, All Year was the only one that didn't try…read moreto upsell me on an unseemly expensive multi-stage unit that I do not need for my 1200 sq ft house. They were also the only ones to come in with an estimate below $10k, so they are definitely a great value - thank you Jason Robbins. They were up front an honest about what I needed, which was refreshing. The others all pulled some scripted scam about calling their supervisor in the office to see if they could get me some bigger discount which was still some ungodly price. Then Alex Smith helped me with scheduling and answered all my questions about the install. Braxton and John came out and did an excellent job on the install. They were as nice and polite and professional as you could ask for. They were beyond efficient and even finished a little earlier than I expected. They explained everything I asked about as they went and showed me how everything worked and cleaned up everything, leaving it actually a little cleaner than they found it. Now after 2 weeks of sweltering in my house, I'm finally sitting pretty in the cool air. I could not be happier with All Year Cooling and the people they have running the show there. I would definitely recommend them to anyone for their HVAC needs.

After repeated attempts to find someone who was responsive and skilled I arrived here at…read moreDilligence. Now ten years later I still cannot imagine why it took me so long to find these great folks. Reliable and fair and so willing to work through whatever ails my two HVAC systems. On an annual maintenance contract for longer than I can remember and have never had any complaint.

Got back from vacation to an 87 degree house. We called Diligence and Reggie was out within hours…read more He is knowledgeable, professional & thoughtful (didn't wear dirty shoes in house). Our problem was diagnosed and solved quickly. This has been a hot spell and we could have been taken advantage of but since they employ people like Reggie we will be customers for life!!!

What an awesome company with awesome techs to work with on every issue that arises. Danny has a…read morecompany wide work ethic that we don't see anymore. Quick response and professional service. I can't say enough about this company, hands down top notch service.

One of my AC units broke on a holiday weekend. Dave came out within a few hours of calling and…read morefixed it - was very quick and thorough, explained everything he was replacing, told me the parts to keep an eye on (very old unit), and got it working in no time. Will definitely use them again!

I do not recommend Fire & Ice Heating and Cooling. While they were prompt and pleasant initially,…read moretheir service turned into a costly and frustrating ordeal. My AC stopped cooling last weekend, and Fire & Ice was the first to respond. They charged two separate diagnostic fees in two days and overcharged for ineffective repairs. Day 1: The tech did some diagnostic work, blamed the blower motor. Day 2: I had the blower motor replaced which I paid a premium to have done --only for the tech to leave without verifying if the unit was cooling (it wasn't). It ran in a red flag state for another day. Day 3: same tech AND the boss spent ages troubleshooting before suggesting a $700 coil cleaning (coil inspection should have been done day 1) --with no guarantee it would fix the issue. They charged me a second diagnostic fee, and after I had the coils cleaned, the AC still didn't work. After 5 days with no AC and no response to my email requesting a refund for the second diagnostic fee and a correct diagnosis be done, I called another company. Their tech found the real issue (a failed compressor) in 15 minutes--something Fire & Ice should have checked immediately. Either they misdiagnosed repeatedly or intentionally padded the bill. I've spent thousands on unnecessary repairs and fees--enough to have replaced the compressor outright. Now I'm stuck with a broken AC and a company that won't even respond. A high price and friendly tech doesn't mean quality service. Get a second opinion before trusting them with your HVAC system.

Where do I even begin?…read more My first interaction with this company was actually pleasant. Promising, even. Spoiler: it did not stay that way. Call #1: My propane logs wouldn't turn off. Ice storm coming. I panicked. Joe showed up that evening, pointed out the knob inside the fireplace (since the remote switch box had likely died), and I happily paid the $125 service fee. No complaints. This visit isn't even part of the real problem. Five days later: I come home to a thermostat reading 57 despite being set to 70. I call Joe again. He shows up the next morning, finds exploded batteries in the thermostat, replaces them, and says it might need replacing eventually. I pay another $125. Still fine. He even signs me up for the semi-annual maintenance plan. Great! Future business! Everyone wins, right?...Right? Two days later: Thermostat drops to 65. I go buy a new one at Lowe's and call Joe back. He installs it, but when we try to register it, we get an error. "Already registered to another owner". Honeywell is closed. Joe removes the new thermostat, reinstalls the old one, tells me to call Honeywell, and I pay yet another $125. Annoying, but whatever. I finally reached Honeywell later in the day and they inform me that registration only matters for app control, the installer could've fully installed it. I could've cleared the previous owner later. "The technician should have known that," they said. Okay. Honest mistake...maybe. Two days later: Joe comes back to finally install the thermostat correctly. It works. I pay another service fee, but this time he gives me a "discount" and only charges me $62.50. This is visit #3 for the same issue, but sure. I pay it, despite being told that he should have known that he could have installed the thermostat initially. I digress... Three days later: My heat is reading 68 while set to 70. Again. Joe comes back. This time, FINALLY, he crawls under the house and discovers the actual problem: a bad wire. The unit is 5 years old and 100% under warranty. He says he'll "only charge me the service call fee," like he's doing me a favor. At this point, I push back. He told me during visit #2 that you only pay one service fee for a single issue until it's diagnosed--then you pay for parts. Well, we're now at FOUR service fees for the same problem, and he never once went under the house until now. I ask him why I should pay anything when it's under warranty--and more importantly, why he didn't check the wiring in the first place? He gets furious. Tells me he'd have charged someone else $300+, and filing a warranty claim is "too much paperwork" for a "simple fix." Then he tells me, and I quote: "never call me again for anything." WOWZA! Gladly. I told him I promise I will never, EVER call Joe at Fire and Ice again. And honestly, unless you enjoy paying 4-5 service fees for someone to repeatedly NOT diagnose the problem, you might want to take my advice. Maybe this is their business model? Hard to say. But I won't be finding out. Oh, and Joe? Remove me from the semi-annual maintenance list. Thanks.

This is my second time using this company, and i must say i am very satisfied with their work…read more Answers calls and messages ASAP. Very perfessional. I would highly recommend this companies services to family and friends. Thank you!

Will never ever recommend anyone use this company. Called them to have someone come out and check…read morewhat I already knew was a blower motor needing replaced. The woman I spoke with was very unprofessional but let me know someone would be by end of day. After 5 pm I called twice and finally someone answered and then she proceeded to let me know she must have forgotten to call me back to let me know no one could make it out until the next day. The next day rolls around and I had to call to ask when someone would be coming by she told me the tech had just gotten up and would be by soon. Upon arrival the tech barely spoke to me and then went to leave without even explaining anything so I asked what was going on. They called me right after he left saying they could not find the blower motor that it would have to be ordered and wouldn't be there until Tuesday. I literally called a part shop here in downtown and picked one up an hour later. After deciding not to go with them they called me back a couple hours later saying they somehow miraculously found a blower motor but to fix it that day it would be $100 more than Tuesday how this makes any sense I have no idea when it was still within business hours. Now they want me to pay them $70 for coming out and diagnosing it. Honestly the worst company I've ever dealt with. Sad part is they were recommended to me by my normal HVAC guy.

When the HVAC system went out due to a small pin hole sized leak in the evaporator coil...JC was…read moreall over it! Polite, professional, honest and effective in solving the problem. This company should be applauded for their Customer Service! I would highly recommend them without question!

Tim does great work and has great guys working for him. I recommend Southern Comfort Consulting…read moreand Service to our customers constantly because I know they will always do honest work and will not sell my customers things they don't need. They understand energy efficiency and comfort is more than just selling you a bigger system. They service my own heat pumps and will be replacing one of them soon. You can always find someone who will do work for you for less, but it will cost you in the end.

2 times a year maintenance. Always on time. Trustworthy and highly knowledgeable in his field…read more Great job! I recommend Mr Daughtry's service to any one who wants the job done right!

I received same day service at an affordable price. James explained the issue in a way I…read moreunderstood. He checked to make sure things worked properly and what to expect. Would highly recommend!

Work was completed, but cleanup was not. I had to follow up with photos, and the response was…read moredismissive. Professional installation should include proper cleanup, which was not my experience.

I lost my heat during snow and freezing temps. Dorman responded quickly and showed up promptly…read more(when others would not) He did the troubleshooting, made repairs and charged a reasonable amount. I am thrilled with the response time, the service and professionalism, and being charged fairly when I could have easily been price gouged. Highly recommend Dorman Heating & Air!!!