Our air conditioner stopped working on a really hot day. They got to us quickly and fixed it that…read moreday! Thanks you guys!

Our air conditioner recently stopped working. I've used Reedys several times in the past and called…read morethem again. The service person spent two hours trying to bypass the control board, It was working when he left but he said he didn't know how long it'd last until we needed to replace the board. That fix lasted about two hours and cost us $283.55. I again called Reedys, and the same technician came with a new control board. the cost was $650.00. the unit again worked when he left but ran for only a couple of hours. I called the service manager and he said he could send the same guy out and I decided I needed someone else. A friend who knows pumps and electricity troubleshooting looked at it for us. He found a clogged condensation pump motor. He cleaned it and the unit has worked fine since. I believe the service man doesn't know much about repairing the equipment or was running up a huge bill, The service manager said during a brief conversation that he didn't repair air conditioners. I wish I had contacted someone that knew how to clean a motor before calling Reedys. I've used this company many times but will never call them again. We spent $908.55 and nothing was fixed. For all I know the service man merely vacuumed the water out of the pan, which would have gotten the unit to run for a couple of hours.

I've been relying on Custom Air this summer with their standard VIP Member Package and an actual…read moreservice callout for a home unit. Invoicing and payment can be done electronically which is very convenient. The techs Alex and Kyle have been knowledgeable and helpful during their visits. Very prompt and reliable so far in my experience. I haven't had to call upon any 24/7 emergency services at this time, but so far it's been a pleasant experience. I wouldn't hesitate recommending them to others. I don't have a gauge for value yet, but I'd continue to keep them around for my HVAC needs in Greensboro!

Woke up with no heat, outside temps low 20's, inside was down to 64. Just knew we wouldn't be able…read moreto get a tech out today due to demand. Was pleasantly surprised when my husband called, we were told a tech would be out at 2pm. Even more surprised when we got the call a couple of hours later, that a tech could be here in 45 minutes! The tech Alex was able to diagnose and replace the part that went bad in a timely manner. Alex is a very professional, very knowledgeable and very mannerly young man. Who explained everything that had happened to cause the part to fail. Such a kind young man and an essential employee and representative of their company. As well as the kind lady who answered the phone. Many thanks to Custom Air!

Smack in the middle of summer and *poof* heat pump quit working. Our technician, John, arrived…read moreahead of scheduled time and immediately sourced the problem. AND we didn't have to sell a kidney to afford the repairs!! He was knowledgeable and efficient - within 15 min the house was cooling again and within an hour he was finishing up the rest of the service. Scheduling staff (spoke to Stephanie, Tori & Amy) were super friendly and, obviously, care about their technicians (they won't schedule diagnostic appointments in the afternoon if your air handler is in the attic - can you blame them??? It has to be 140 degrees up there in the summer!!). Anyway - we will continue to call on the Cook's team for our HVAC service!!

Had ducts cleaned and coils. Great job. Prompt and professional. Lots of great advise. Would…read moredefinitely use them again. Definitely

Will never ever recommend anyone use this company. Called them to have someone come out and check…read morewhat I already knew was a blower motor needing replaced. The woman I spoke with was very unprofessional but let me know someone would be by end of day. After 5 pm I called twice and finally someone answered and then she proceeded to let me know she must have forgotten to call me back to let me know no one could make it out until the next day. The next day rolls around and I had to call to ask when someone would be coming by she told me the tech had just gotten up and would be by soon. Upon arrival the tech barely spoke to me and then went to leave without even explaining anything so I asked what was going on. They called me right after he left saying they could not find the blower motor that it would have to be ordered and wouldn't be there until Tuesday. I literally called a part shop here in downtown and picked one up an hour later. After deciding not to go with them they called me back a couple hours later saying they somehow miraculously found a blower motor but to fix it that day it would be $100 more than Tuesday how this makes any sense I have no idea when it was still within business hours. Now they want me to pay them $70 for coming out and diagnosing it. Honestly the worst company I've ever dealt with. Sad part is they were recommended to me by my normal HVAC guy.

This is my second time using this company, and i must say i am very satisfied with their work…read more Answers calls and messages ASAP. Very perfessional. I would highly recommend this companies services to family and friends. Thank you!

HH Hovey is responsive and friendly, from the front desk to the tech that did our work. Hometown…read morefeel and excellent service. Shout out to Herb for running a quality service!

HH Hovey installed our gas heater and heat pump about 7 years ago. Everyone who has come out has…read morebeen extremely friendly and helpful...(except for one random time...but I think that guy is long gone). My absolute favorite guy to come out is Tom! He came by to see why our heater was working intermittently. He checked every single thing he could and could not have been nicer. He went above and beyond to make sure everything was in proper working order before leaving. This is why HH Hovey will always be my go-to for anything related to heating & cooling. The price was good too. And again -Tom is the bomb - dot com. :)

Hey potential clients DO NOT DO business with this guy,Sean. Here's my nightmare experience with…read morehim (Sean) and his "supposed" emoloyee, his brother: First of all this is my 2nd reviews that I have ever written on line about anyone or company and I am almost 60 years old! I bought a 1904 home in Thomasville NC to use as an Airbnb, and spent over a year renovating it, I live in California, so all my contractors dealings are over the phone, and all of them are based on people doing what they say they will do, another word, honestly, integrity, and human decency..when I decided to hire Sean he was great, on point with his responses...two new units were supposedly installed and everything was done according to him..a week later my plumber went by the house there was a poodle of water on my 120 year old original wood floors, leaking from the hvac system he installed up in the attic...along with damages to the first floors ceilings I reached out he came immediately to remedy that..this was obviously due to shitty work. A few weeks goes by, my sister then goes to stay at the house and it is freezing cold, this was last Nov 2025, contacted Sean, he comes out and "supposed" he checked, corrected the settings and temperature on the unit...he says if the house doesn't warm up then call back...a couple days goes by, house is still freezing COLD!! This went on a few times in a span of a couple weeks...finally I fly out from Cali to NC and stayed at the house and the temperature was in the low 40s!!! Same song and dance!!! Finally a couple weeks of back and forth during my stay there, he tells me that the duck work underneath the house is old and probably needs to be replaced, this is why the house is not getting warm...I said ok fine let's redo that..on the night b4 he was supposed to come out I zelled him $1900 for materials..the next morning I waited, the next day I waited, no return calls or texts...days goes by I hear from his brother saying he was in the hospital..and that he will reach out when he is well..I waited, and waited...finally he calls i had multiple conversations with him and making promises of him making one promise after another! In the meantime I had to hire a new company to come out and redid the duck work...cons I find out he didn't even have the decency to go underneath the house to assess what was wrong with the duck work, if it was even hooked up to the vents...so on top of doing shitty work he also pocketed $1900 for paid service that he did not provide... he has now blocked my # The following is a message to him directly: Hey Sean FYI The heater is not working AGAIN AT Main Street house and I hve a real Heating company out, today will be the 2nd times and he said all the installs that you did was NOT UP to code!!! on top of you ghosting and scamming me out of $1900 I am definitely now committed to making sure that these issues with your company, integrity and poor quality of your work will be broadcast loud and clear over the internet (yelp) Facebook or where ever else, along with contacting any local, state, and regional regulatory agencies that over sees your industry and make them aware of your company so that other home owners do not have to go through what I did and am going through.

Good efficient and affordable for your needs . Personal experience must speak at first .read more

I had a great experience with Southern Home Heating and Air. The tech Tanner showed up exactly on…read moretime and was professional and efficient. I was having my HVAC system checked for the first time since buying it 7 years ago. Tanner methodically went through my system explaining to me what he was doing and the results. He corrected settings that I wrong and removed the double filtration on my furnace that could be causing strain on my system. He was polite and fielded my many questions. Tanner was very knowledgeable and had years of experience. I would highly recommend Southern Homes Heating and Air.

A close friend recommended Southern Homes Heating & Air and we are so glad she did! Justin,…read moreAshley, and their crew have been spectacular! We first had them come out in May to add freon to our 20-year old system....knowing there was a small leak. Unfortunately that small leak became an even bigger problem a week ago when the system froze again. SH sent a tech out and he suggested we NOT add additional freon as it would most likely not hold and we would just be throwing money away. We were expecting this and had them give us a quote on a new heat pump and blower system. Their quote was very competitive so we scheduled with them to install the new system. They showed up on Friday around 9:00am and were done around 4:30pm. The workmanship was very professional and they went above and beyond by sealing up one of our flexible return lines that had some holes/rips/tears. I have never felt more appreciated as a customer! Southern Homes H & A is very competitive, dependable, reliable, professional, and personable. I highly recommend them to anyone needing HVAC equipment or services!

I can't say enough good things about LaTour Electric! From quote to completion, they were fast,…read morefriendly, and thorough. I needed two bathroom exhaust fans replaced and was referred to LaTour for the parts and installation. The estimate came quickly, and I appreciated how easy it was to review and accept everything electronically. The technician completed the work with a quick turnaround and exceeded my expectations with the quality of the materials and service. Proud to support such a well-respected local company. Thank you, LaTour. I'll definitely be a repeat customer!

Ive called Latour electric twice for help. The first time was an hvac issue in my old house. They…read moreresponded promptly and the tech fixed the issue quickly. He also explained the issue and gave me ways to prevent other things in the future. More recently we had built a home and the builder used their own electrician despite me suggesting Latour. We had a few electrical issues which culminated with our stove almost burning our brand new house down because the outlet was installed wrong. I immediately called Latour and they fixed the issue quickly and professionally. The electrician gave me a thorough explanation of exactly what happened. Whether its hvac or electrical give them a call. They are a great company that does great work.