This used to be my favorite place to get a snowball. This past Mother's Day was my first one as a mom, and with my baby only six weeks old, it's tough to get out. I convinced my husband and mom to take me to my favorite snowball place because I was craving one. When we arrived at Cool Breeze Snowballs, the website said they were open, and a sign out front indicated they were open seven days a week. As my stepdad and I approached the window while my mom and husband waited in the car with the baby, I noticed the women working there seemed preoccupied, looking for something on the ground. After about five minutes, I went to see what was going on, assuming they would be with us soon. To my surprise, the woman I think was the owner rudely and loudly said, "Ugh, I mean it's Mother's Day, we are closed." She then turned back to her coworkers, ignoring us completely. When I returned to the car, my mom and husband overheard her and asked why I didn't respond to such rudeness. Feeling embarrassed, especially since I had spoken so highly of this place to my family, we decided to drive to another snowball stand down the road. My husband said he would never go back after that experience. read more

I like this place a lot It's worth the visit I recommend this place Good service Good snowballs and nachos read more

The owner/manager lady is SOOOOO sweet and professional. I love when she's there. The younger girls tend to have the worst attitudes. I'm finding that if I go earlier in the day, I'm more likely to get the nice lady. Snowballs-super yummy. Service-depends on who you get. read more

My fiancé and I love this little place. Customer service is always top notch and the snowballs are seriously the best. My favorite flavor is the joker, so good and not overly sweet. I really love the lifesaver they always add. read more

No joke waited 58 minutes for 3 Snow Balls. I go there because it's close to my house but for how long of a wait they are I could go anywhere. Yes it was a busy day they need a system almost like a reservation buzzer so at least you can sit in your car in wait... i have a lot of family that likes their snow balls but they also have said the wait is to long to even think about going there. Also there is a older lady in there that works that needs to work on their attitude, a lot of customers that was waiting was talking about how rude she was being!! read more

PASS THIS PLACE UP AND DONT TURN AROUND!!! Go ahead and drive to the Burbank one, you'll still make it home faster then if you go here. Snowballs here are good but that's it. Service is the worst, 45+minutes for 3 or 4 snowballs, save yourself the headache. read more