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    Cool It Just Pool It

    4.1 (16 reviews)
    Open 7:00 am - 6:00 pm

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    Response time

    10 minutes

    Response rate

    30%

    Services - Cool It Just Pool It

    Pool inspection

    Pool chemical testing and balancing

    Cool It Just Pool It Photos

    Special offers for you

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    5.0
    (1 review)
    Masonry/Concrete
    Responds in about 6 hrs
    5.0
    (1 review)
    Countertop Installation
    Responds in about 3 hrs
    New on Yelp
    Gardeners
    Responds in about 11 hrs
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    Recommended Reviews - Cool It Just Pool It

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    Reviews With Photos

    Daniel L.

    Liner looks great! [[HIGHLIGHT]]Very happy working with Marquis and the team.[[ENDHIGHLIGHT]] Can't wait until next season!

    When it first started falling
    Shanda C.

    Installed my pool and in less than 24 hours liner started falling, [[HIGHLIGHT]]I contacted Marquis and after a month I'm still waiting for him to fix it[[ENDHIGHLIGHT]], now I have to spend more money to fix it

    Skimmer is too low, water cannot be filled to capacity and barely covers the return

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    Review Insights

    3 months ago

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    Marquis D.

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    10 days ago

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    3 months ago

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    9 months ago

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    1 year ago

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    Marquis D.

    Helpful 1
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    11 months ago

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    Marquis D.

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    1 year ago

    Helpful 3
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    5 months ago

    Helpful 1
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    8 months ago

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    Marquis D.

    Helpful 1
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    1 year ago

    [[HIGHLIGHT]]Marquis was incredible.[[ENDHIGHLIGHT]] Quick response time, great result in reinstalling our vinyl liner

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    Marquis D.

    Thank you Mr Greg it was our pleasure !!!!

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    1 year ago

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    Marquis D.

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    2 years ago

    Awesome service! Highly recommend Cool It Just Pool It. Great service followed by great pricing!! Highly recommend!

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    Marquis D.

    Thank you so much Cece.

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    2 years ago

    Helpful 3
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    2 years ago

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    Marquis D.

    Thank you so very much it was pleasure working with y’all !!!

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    2 years ago

    Friendly communicative and easy to work with! Came to look at my pool when I needed a last minute cleaning and he showed up within the hour

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    Marquis D.

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    2 years ago

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    Marquis D.

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    Ask the Community - Cool It Just Pool It

    Review Highlights - Cool It Just Pool It

    within days, they worked with me to get a wall and liner and completed the replacement.

    Mentioned in 4 reviews

    Read more highlights

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    Carolina Poolscapes

    Carolina Poolscapes

    3.7
    (3 reviews)

    Working with Steve and Jean has been an absolute dream! The entire process has been easy to…read moreunderstand, and they've used their years of experience to prevent us from making design mistakes we'd eventually regret - which meant less income for them. Carolina Poolscapes provided me with the best value-to-cost quote, the highest-quality communication, and the friendliest customer service of any of the dozen or so pool companies I contacted in the Raleigh area. Every other company I spoke with was more interested in how much I'd be willing to pay for their services while acting like they were doing me a favor by even talking with me. If you want to be treated like a friend or family member, go with Carolina Poolscapes. Steve and Jean were the only ones who were actually invested in the outcome for myself, my wife, and our toddler. I know Yelp only goes up to five stars, but they deserve 10/10!

    Note: Carolina Poolscapes issued a response to our rating…read morewhich bears little resemblance to the facts. First, we did not use Yelp to select Carolina Poolscapes. Yelp contacted us after we terminated Carolina Poolscapes contract. Carolina Poolscapes acts like they were unaware we were dissatisfied. We communicated this to one of the partners on several occasions. We have emails, text messages, photos/videos, security camera footage, and feedback from other contractors who repaired and completed the work of Carolina Poolscapes that confirms the rating we gave. The evidence shows Carolina Poolscapes did extensive damage to our lawn, landscaping, and irrigation, failed to repair them properly, left construction and personal debris strewn about (some of which they never removed), and we later discovered the pool work they did do was unsatisfactory. Our new contractor identified 4 new significant pool plaster delamination spots that Carolina Poolscapes missed, cut out cracks they failed to address, and installed 22 staples to the pool shell. Carolina Poolscapes told us no staples were necessary. We sincerely wish Carolina Poolscapes could witness the firms who repaired their work and completed the project. If they could, Carolina Poolscapes would understand the importance of showing up on time, working a full day, exercising care, doing things correctly, worksite cleanliness, having the necessary serviceable equipment and tools, positive teamwork, listening skills, and not constantly badgering the client for more money and invoicing progress payments before the work is complete. As for the bluestone work, it was done by a subcontractor and now Carolina Poolscapes wants to take credit. Finally, the contractor's partners did not get along, creating friction on the work site, and contributing to unnecessary project delays. We asked for two small changes that added 1-2 days. Weather may have delayed work by 4-5 days, but that is due to the work stretching to nearly 12 weeks (for a "4 week" project). Unlike Carolina Poolscapes, the new contractors issued warranties for their work. As for hiring one of their subcontractors, Carolina Poolscapes repeatedly failed to repair the irrigation system. We considered hiring one of their part-time subcontractors with irrigation skills to do the repair, but Carolina Poolscapes complained, ..., thereby costing the subcontractor income. Further misrepresentations by Carolina Poolscapes on this website or further interference with our contractors under false pretenses (Why did one of the partners call one of our new contractors representing himself as the contractor on our project after we terminated Carolina Poolscapes' contract?) will be viewed negatively and do nothing to change the facts on the ground.

    Cool It Just Pool It - poolservice - Updated July 2026

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