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Cool Licks Ice Cream Parlour

3.5 (12 reviews)
Open 11:30 am - 9:00 pm

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Gumball flavoured "Hurricane"

Situated in a dump of a city, Welland, Ontario, Cool Licks Ice Cream Parlour & Eatery is nothing more than your drab, dreary run in the mill mom & pop style ice cream joint. Their prices are on par with their competition, and they seem to have a decent selection of flavors. They feature traditional dine in tables & some interesting soft vinyl seats as well. The kids might get a kick out of the coin operated kiddie rides at the front of the shop, next to their gumball machine or you can try your luck with their coin operated claw machine game. I ordered one of their "Hurricane" ice cream products. Judging by the name, I assumed it was their spin on the McFlurry or the Blizzard. The lady behind the counter confirmed this to be the case. So I ordered the gumball flavour. Typically with these types of ice cream products, they're supposed to grind the flavour of your choice into the ice cream so that you have chunks of it in the ice cream. Imagine my surprise when I was eating my gumball flavoured "Hurricane" only to find whole gumballs in it. They didn't grind anything, or at least it seemed. I could've complained or at the very least inquired as to why there were whole gumballs in my ice cream. Who knows, maybe that's how they make the gumball flavoured "Hurricane". I found it very odd, borderline stupid, that they are showcasing their safe in the dining room area. Are they begging to be robbed?! Who's the genius that designed this place? It looks like such a run down place. They even had the cliche 'hole in the wall' in their washroom. Oh, and BTW....washrooms are for paying customers only. Real classy. And speaking of class, way to rip off your customers further by installing metered parking. I mean....this is Welland, Ontario....not Toronto.

a man sitting on a couch
Christi D.

Sooooo many flavours of well priced hard ice cream!!!!!!!!!! Currently eating yogurt though.. Peanut butter crunch - not as crunchy as one would like, but delicious nonetheless. BF is enjoying a lovely mix of bear claw and brownie and he is indulging so much that he can't speak. The new 2016 setup is amazing with tons of comfy seating and all in all a better environment for both customers and staff! Definitely a huge step up in comparison to what it was before. Customer service - spot on as always!

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2 years ago

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3 years ago

Ice creams good. Workers are always miserable. Overall a good place to get ice cream but needs new workers.

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3 years ago

The ice cream was delicious the service was very good and the employees were very nice and patient.

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9 years ago

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9 years ago

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10 years ago

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9 years ago

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8 years ago

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15 years ago

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8 years ago

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11 years ago

Pretty good ice cream, take my girlfriend here every time. A lot of flavours which is good for everyone

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10 years ago

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Dairy Queen Grill & Chill

Dairy Queen Grill & Chill

1.8(12 reviews)
3.5 km
$

Was put off by the yelp reviews already here, but glad we went. $7 meal deals we had 2. Burgers…read morewere tasty, customer service was the only non-visible-minority girl, who was super patient, accommodating, and offered to bring the ice cream sundaes after we finished eating the main meals first. Fries didn't look that great busy tasted great with the burger. $7 meal deal definitely worth it. Tables were clean. Booths plenty. Place was clean and good lighting. See attached photos. Lots people came in and went while we were there, so place definitely got lots business during the day

This is the only DQ near where I leave, and every time I come I always wonder why I did. This…read morelocation has to be one of the worst in the province. They are consistently out of items. For instance it seems they are always out of the buster bars. When and IF they are available they are never made correctly. They are supposed to have fudge in the middle of them, and they never seem to have any. The staff is also very hit and miss. Depending on the the time, you may be greeted by some lovely people, who I think are new to the location. However most of the time you are served by some extremely rude employees. All in all, if you have a craving for icecream, there are better, mom and pops style icecream joints that I'd suggest checking out. But if you are craving DQ be warned your experience and product may not be the best.

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Dairy Queen Grill & Chill - Chocolate dip and a strawberry sundae

Chocolate dip and a strawberry sundae

Dairy Queen Grill & Chill
Dairy Queen Grill & Chill - Strawberry ice cream sundae was good but I liked the chocolate more

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Strawberry ice cream sundae was good but I liked the chocolate more

Cool Licks Ice Cream Parlour - icecream - Updated July 2026

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