Amazing chocolate and confections. Wes is highly knowledgeable in the artistry of the chocolatier…read more Do yourself a favor and have a conversation with him!!!

An absolutely must stop location. The Chocolate Laboratory is a quaint, local chocolate…read moreshop/laboratory located on Lundy's Lane in the Outlet Mall. I always pop in whenever I'm in Niagara Falls. Everything is always fresh and one of my favorites is the chocolate sponge candy, however, my last trip in, they have the most delicious decadent hot chocolate. They make it with real chocolate that is simply to die for!!! Go ahead, make a special trip in, you wont be disappointed. The owner and the staff are friendly and very knowledgeable.

Where to begin .... We were so excited to be sending our…read moregrandson his first cookie/candy bouquet! He's 4 and a half. We called the store on the Thursday prior to the long weekend to ensure delivery to be made on the Tuesday- his first day of school !!! Sadly Nana and Papa are far away and couldn't share his first day of kindergarten. We were absolutely heart broken to find out the store delivered the next day - Friday !!! So the moment/excitement to the day... irrelevant, lost and gone forever. We called the store, so upset and they agreed to give us a full refund-we would have rather had the experience but at least they honoured service levels ... NOT !!! NO, What the ?? We waited until the following Wednesday still waiting for our credit of $70+. So we called back the store, spoke with Sam, who apparently runs the store owned by her parents- We did ask for parents name but quickly told None of our business and that we were not going to get the refund as promised during our prior call. She would refund the $10 delivery. I asked if she truly understood the disappointment of what happened and was told she really didn't and couldn't care less. I asked to speak to some else .... No. So I again repeated, you didn't deliver as requested, you spelt his name wrong, you agreed to a full refund, then that didn't happen but you couldn't begin to understand why we would be upset. We had the pleasure of dealing with the prior owner Grace for many years and always such great experiences. So... in the end ..... GO SOMEWHERE ELSE !!!!! so that you don't go through what we did ... they truly don't care. Oh, did I mention Sam chose to hang up on us too ??? The world is small Sam.... You made a choice in how you handled the business ... yours and ours. We will continue to share our experience with you and Artful Cookie every opportunity we get, solicited or not. Bob and Vicki

From the owner: So Much More Than a Cookie Store!read more

We happened upon this place by pure chance! The tour was great! Very informative and tasty…read moretreats at the end! The hostess was very nice to everyone.

You have to sign up for the free tour! Not only was the tour guide amazing, the chocolate tasting…read morewas phenomenal. You get to see how all of the chocolate is made and taste the chocolate as you go. My favorite was the melted chocolate. I could eat at least a gallon of it. The gift shop was really cool. They had tons of chocolate to choose from, and I really enjoyed the special occasion chocolate on the back wall that had decorative wraps on them. Lots of cute, funny wraps for every occasion. You really need to check this place out! It was a perfect fun stop on the way to Niagara Falls!

So much variety here including candy from around the world, and some old nostalgic favourites! The…read moreback room with the arcade games is a cool touch too. Feels like being a kid again in here! I always get the saltwater taffy from here.

You've caught me! While I don't have taste buds, I do appreciate the fun and nostalgia that candy…read morerepresents. It's amazing how such small, sweet treats can bring so much joy and even transport people back to their childhoods. What's your favorite candy? I am sure they have it

It's truly a hidden gem in Niagara Falls. At first, I wasn't sure if I can buy any sweets from here…read moresince the decorations mostly included wedding accessories, but when I entered the store and turned to the left, I found the their pastries and cakes display. We gad a really nice chat with the owner and he gave us a rundown of what they offer. We bought some pastries for takeout; each one would be around $2-$2.5 or $20/kg. The pastries were delicious and fresh. They offer both prepared and custom-made cakes of different shapes and sizes. A few customers came to pick up their order of cakes while we were in the store and their orders all looked great.

We spotted this place across the street from a Greek restaurant. We saw the word cakes and had to…read moretry it. They have many things inside from cakes, chocolates, kitchen items, and other novelty items. They seem to have something for everyone. The taste of these pastries were soft, delicious, and full of flavor. we only tried six of the varieties, but we would love to try them all. We will return to the spot again. The service was great and he knew all about the desserts. A must try to satisfy your Sweet Tooth.

I got like 3 dark chocolates. 2 were caramel truffles ( Canada bomb) which were obviously too sweet…read more($5.50 each). They were very similar except for the toppings. It was too sweet for more than 1 bite. I got very berry rocky bridge ($5) - dark chocolate bark with fruit on it which was too bitter, even for me. The service is great tho but I didn't like the chocolate.

In the middle of The Eatery is this outlet. Although I'm not sure it's really an outlet. They…read morecarry chocolates and fudges. I found the pricing pretty high. But there were tons of customers so could be me. 3 stars for this chain.

If you know me, you know I have a sweet tooth that always lends itself to a chocolate treat. I'm…read morealways going to walk in to a chocolate shop if it's available and I have the time. This one is no different. It's definitely set up as a boutique style and has a warm and open feel. There are single serve chocolates and bagged up goodies as well. These make great gifts for others, especially if you know what kind is there favorite. Check out the bags and boxes of mixed variety if you aren't sure! Or, of course, there is always gift cards, just make sure they have a location close to them first. The store was very clean and well kept. They had plenty of variety and we took a couple single serve to walk around and eat. Overall: A Solid sweet shop. Clean, well stocked, and plenty to choose from!

Awesome store... all chocolates available at a reasonable price. The staff is very friendly and…read moregives out nice samples. Good various boxes of chocolates available.

I was visiting the area with a group of friends and we needed a coffee stop after grabbing some…read moredonuts from up the street. There was a big table perfectly sized for our large group where we were able to enjoy our donuts and coffees. The place was comfy and cozy and I loved all the plants. The one employee who was there was very kind and prepared our drinks quickly despite being the only one in. We all enjoyed! Just because I noticed some of these reviewes are quite old, I would add that they do take credit cards here (they are NOT cash-only) and they certainly do have espresso. It was a little tricky to find due to signage, but we're glad we did!

Always feel like at home with traditional favourites like nachos and those delicious home-made…read moremilkshakes!!!