Our HVAC was blowing cool air in the winter and hot air in the summer. We knew it was time to get a new system. Of course, I went to the big company that I always called for my air conditioning and plumbing. They came out immediately (2 guys), checked the unit thoroughly, and gave me a few options for repair; however, the clear choice was replacing the whole system which was about 18 years old. I thought I was prepared for the cost, but I was not. 22k blew my socks off. This WAS obviously my first rodeo. So then, like any normal homeowner, I asked the internet if I really had to pay this much to enjoy my home once again. The internet said, "No." Through handyman blogs, "Best HVACs of 2025" posts, and Consumer Reports (CR), I felt like I didn't understand the whole picture and that I needed to know more before I spent 22k. By this time (like immediately), the big company sent me an estimate with a breakdown of the cost...future service fees, brand of the system, and description of the install and equipment. With this knowledge, I decided to post my project on Yelp, looking for a contractor that hopefully cost much less. Many companies responded right away. Some felt just like generic email replies by an agent making generic promises. Some were honest and said upfront that they couldn't do better. One, however, was just a touch more personable and "invested" in trying to provide not only a better price, but also better service. Alex, the owner of Cool Time Air Conditioning and HVAC, was terrific. He asked to see the original estimate and reviewed it with me, answering any questions, before he sent his own estimate. Then, again, he patiently answered another list of questions and helped me understand every part of the cost. Most importantly, the system he was going to install was much better (ranked 3rd best brand according to CR) than the brand from the 22k estimate (ranked lower half brand according to CR). I really felt like I was getting what I wanted (a high efficiency system), understood what I was getting (which included an annual service contract), and that it was all worth the high price tag. Drum roll...and under 22k. I highly recommend Cool Time if you want a great product, backed by excellent service, at a high (but reasonable) price. read more

Hello, I normally don't write reviews, but I felt I should in this case. During the hottest part of the summer last year, my A.C. was not keeping up with the weather. The system was constantly running and not working as it should. The outside temps where 100+ degrease and the system could only get the interior temps to 88 degrease (vary uncomfortable). So I contacted Cool time air conditioning and heating to get a complete evaluation of my system. Cool time found that the system that I had was too small for the square footage of my house. Apparently, this is common with houses in my area. After investigating my situation, going online and doing my research. I found that yes, my original system was too small and the estimate for the repairs were spot on. I went ahead and retained the services of Cool time for the repairs. So far, the system that Alex installed has been trouble free for a year. I have even noticed a 50.00 drop in my Eletric bill even in the winter. I keep my house at a cool 68 degrease year-round and noticed the system even cycles on and off in the Texas heat. My house and family want to thank Cool time and Alex for being very respectful, understanding, taking pride in their work, and taking care of my needs. read more

When my mother needed a new A/C unit, Cool Time was absolutely fantastic to work with. From the very first call, they were incredibly responsive, professional, and -- importantly -- genuine. You can tell right away when a company cares about doing right by their customers, and Cool Time gave us that confidence from the start. Not only did they take the time to understand what my mother actually needed (without trying to upsell us on unnecessary bells and whistles), but they also offered the most competitive pricing we found -- and we did our homework. Beyond the install, I have every reason to believe they'll continue to stand behind their work. It's clear they take pride in what they do, and I feel reassured knowing they'll be there if anything ever comes up down the road. If you're looking for a team that combines value, integrity, and great service, I'd highly recommend Cool Time. read more

Alex and his team were excellent. I purchased a whole system install from Cooltime. His team worked hard through the hiccups as I was upgrading from just A/C and electric heat to A/C with Heat Pump. The hiccu was the additional wiring for the heat pump . They also brought in a bigger base for the outside unit due to the bigger size, and made sure everything was level and secure. My out the door total for whole system installatation was very reasonable as compared with Temple Air quote for $5700 for ONLY A AIRHANDLER. Alex did go above and beyond for my family and I. Cooltime was very accommodating to help me work within my budget. I highly recommend Cooltime to anyone needing HVAC services. I don't give praise lightly. I had to deal with too many shady folks on this one. Do yourself a favor and call Alex at Cooltime. Seriously see what they can do for you. Charity Johnson, Temple , TX. read more

Nima and Devon did an excellent job diagnosing and repairing my 7-year-old Lennox A/C. They found that the evaporator coil had a slow leak of coolant. They added 410a refrigerant to keep us cool while Alex prepared detailed estimates to repair the unit or to replace it with a "good" Carrier Comfort Maker system or a "best" variable speed Comfort Maker dual stage gas system using the new 454b refrigerant. When we found that my old unit was covered by a parts warranty, they gave me a revised quote to replace the leaky coil including discounts for their preliminary work and for being a loyal customer. They ordered the new coil from California and, when it arrived, Nima and Devon promptly installed it. Everything is working great now and I am 100% satisfied! read more

I could not recommend Alex and his team more! He was incredibly responsive with all of the questions I asked. He offered a competitive price, and the work he (and his team) provided was incredible. Even with the weather being less than ideal, they arrived on time and finished faster than expected. They even cleaned the areas of our house in which they tracked dirt to make sure everything was left in better shape compared to when they arrived! If looking to have your HVAC system replaced or anything else relating to these services, Cool Time should be called first! read more

Alex helped us out with an urgent AC repair this January. His team were prompt, fair, honest and reasonably priced. Late last night we had an issue with the AC again and I reached out to Alex first thing this morning to see if he could help. He said he could make it out later in the day but he went one step further and helped me diagnose the issue. He even went as far to tell me how to fix it. Alex will always be my first call for HVAC issues going forward. He is definitely a breath of fresh air and a head above others in the repair industry read more

I've been working with Alex Watson at Cool Time for the past year, and I can't say enough good things. Alex is an outstanding business owner--he's responsive, communicative, and incredibly reliable. Every job has been handled in a timely and professional manner, and I always feel well taken care of. His team reflects his values as well. Every person I've interacted with has been kind, efficient, and easy to work with. It's rare to find a company that consistently delivers excellent service, but Cool Time does just that. Highly recommend! read more

I had previously given Alex 3 stars due to punctuality and additional expenses I had not counted on since I maintain proper servicing on my ac and furnace biannual. Needless to say, upon posting my review, I received a call from Alex right away and he was very apologetic about my initial experience with this company. I was very pleased that he took the time to call and do his best to remedy the situation. As a result, I will now change from a 3 star to 5 star review for this wonderful courteous interaction. ​ read more

Awesome service! I had some issues with my AC, the builder apparently connected the primary and secondary drains backwards and my overflow pan was filling up constantly. Cool Time came out, confirmed the issue and provided recommendations. Lucky for me we were still under warranty and the builder made good on their mistake. Highly recommend Cool Time. Honest, reliable and quick! read more

Outstanding service. Out of seven havoc companies called, Wilmer was the only one that came out physically to our home to give bid. He was clear in communication on what needed to happen prior to install. He was extremely professional and will be our go to referral for havoc needs for ourselves and friends and family. Thank you sir. read more

I would recommend this company to all my friends and family. My AC went out just before a party and they came out on the weekend and fixed it just in time. We have two units on our house and they also did a full install. They are affordable, quick, prompt and clean! All important things to me! read more

I had a great experience with the entire Cool Time HVAC team. Alex was professional, informative and drove out a long distance on short notice to give us an estimate. Nima and the install team went the extra mile to install the new system which works great. Highly recommend! read more

Alex and his guys were great. They committed to getting the job done same day and stayed until midnight to make it happen. Alex runs his business in a great way, respecting the client, fantastic communication, and fair prices for quality workmanship. read more

Super impressed with Alex and his team's speedy response--they were here the same day! They nailed the job at a budget-friendly price. Definitely recommending Cool Time HVAC to everyone, and I'll be calling them back for my yearly system tune-ups. read more

Alex and his team did an amazing job and he was very responsive, communicative, and reasonable. After getting quotes from multiple other businesses he was able to get the same new system in for less, and quickly. An honest guy, highly recommend! read more

Nima and Alex were true professionals! They came out to my house quickly on an emergency call and were able to diagnose what was wrong with my unit so fast too. I can now enjoy my Texas summer thanks to these gentlemen! Thanks Nima and Alex read more

Nima worked on our HVAC. Such a gentleman! It was a great response time and turn around for parts and installation. I have a home warranty, ACHOSA, pand they worked with me and the warranty service with such ease. Thank you Cool Time!! read more

Alex, Nima and crew did a great job replacing our heat pump. Alex provided a competitive bid for a variable speed system, followed up on his bid to answer my questions, and installed it the next day. Ver pleased and highly recommend. read more