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    5 years ago

    Great company! Family owned and operated. All the techs I've had were honest and did there job.

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    Ask the Community - Cool Zone

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    Certified Heating and Cooling

    Certified Heating and Cooling

    4.4
    (61 reviews)

    Certified Heating and Cooling,Inc. $$$…read moreSERVICE REQUESTED: I have an annual agreement with this office, and it has been a great value. A few weeks ago my upstairs A/C was being examined at the start of its semi-annual checkup. The associate notified me that the air handler in the attic was dropping its insulation from within, and this would create a problem with continuing the standard semi-annual checkup. This necessitated scheduling an associate on a different day to basically rebuild the air handler. Understandably this was a long project through the day but was completed to our satisfaction. QUALITY: The different associates whom we have seen over a long period of time have been exceptionally professional and courteous. VALUE: Everyone decides what they describe as value. For us it's the confidence that our A/C units will work through the summer and winter year after year. Having a service agreement gives us that peace of mind. SUMMARY: These people have demonstrated exceptional courtesy (every phone call is a new pleasant greeting, every time). One has to have trust in the service people with whom they do business. For me, these people are very highly recommended.

    My AC wasn't working yesterday so I called Certified and they said they would send a tech as soon…read moreas someone was available. I was so pleased that Jesse arrived at my home about an hour after I made my call. this was the hottest day we've had so far and it was a Sunday. The response time was excellent! Jesse looked at the AC unit and immediately knew what was wrong. he had the part on his truck and immediately began installing it. he worked very diligently to get the part installed and get my AC running smoothly. I was extremely pleased with not only his technical expertise, but also his professionalism, his diligence , and his pleasant demeanor. He reminded me that my contract was up for renewal and by renewing, I was able to save money on the part and the service call. Thank you Jesse and thank you, Certified!! Karen from Naples

    Certified Heating and Cooling

    Certified Heating and Cooling

    5.0
    (4 reviews)

    Dave M was the best. Honest and professional. Thanks again Dave. From the time he showed up till we…read morewhere talking about my solutions for a 26 year old ac unit. He's the best and I hope he stays with Certified. When you think Certified!Think Dave.

    I am writing about the wonderful service I have received from Certified Heating And Cooling for my…read moreHVAC system. About a year ago I switched from another company because my AC wasn't working and it was extremely hot. It stopped working at 4:30 in the afternoon. I tried calling a couple of companies and no one answered and then I tried Certified. Someone answered the phone immediately and when I told them I was not a customer but had no AC they told me someone would be there as soon as possible. I called them back when I noticed a few minutes later that there was water leaking from a part of the machine. They informed the tech about my problem and stayed in touch with me about his arrival time. He was here by 6 and worked until everything was complete. I had them here a few more times and was very pleased with their technicians and their prices. I was also impressed that their customer service manager, Brandon Murphy, has also been a big help to me. I had a question about one of the charges I paid when they had sent someone out. I reached out to him because I just didn't have a good feeling about the necessity of sending out someone for a question I called the office with. Brandon agreed there shouldn't have been a charge. Within a couple of days I had a credit to my charge account. It is so nice to finally find such a good company in such a competitive industry. I truly believe that these people are not all about the money. They care about providing great service and treating the customers with respect. If you do that right, everything else will follow. After a service call for regular maintenance yesterday, I was so impressed by the tech,Cesar, I wanted to write this review. Cesar was extremely competent and had a great attitude about his job, working for Certified, and the HVAC industry in general .He loves what he does and it shows He was actually happy for me that I had no problems and there was no need for any changes or charges. I was happy to request him for my next appointment. I highly recommend Certified for anything you may need. They are staffed with extremely well trained and experienced Technicians who really know what they're doing.

    Conditioned Air

    Conditioned Air

    2.1
    (102 reviews)

    2 years ago we bought a new air conditioning system from conditioned air. Since then we've had…read morevaried experiences with their service. You can view my previous review on this site. Today we had a service person here, and during his maintenance work set off by accident a leak detector. He said he shut off the leak detector, and the system showed that it was working again. We noticed he'd left and shortly after that the detector went off again. We called conditioned air to have him return and get back in the attic and figure out whether there was a real leak or a malfunction with the detector. After some time waiting for a response we were told they couldn't reach the technician. But they could have somebody come back between 8:00 and 10:00 tonight. That doesn't work well if there's a leak going on in the Attic. I am 82 years old and ultimately my wife and I struggled to get the ladder to the attic back down and my wife crawled up there and fixed the detector. This is not the type of service I expect after purchasing a high-end system from a company. This leaves me with things to consider regarding doing business with them in the future. If you plan to work with Conditioned Air you should consider this as well.

    I have been without AC for 12 days now. This is an AC that was installed by Conditioned Air about 5…read moreyears ago. Total lemon...I've paid thousands of dollars to have it fixed over the past 5 years. They installed one stinky rusted window unit after I complained of no air after 5 days for a 2400 square foot house. Manager tried to bribe me for 199$ to take down my review and I still have no AC! No customer service whatsoever, can't get anyone to call me to resolve this. See pic of how my patio stones are now being stained. Also, for 5 years I've paid them to be on their "maintenance plan". Not sure what the "maintenance plan" ever did for me.

    Cool Zone - hvac - Updated July 2026

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