I recently contacted Fireplace Plus after experiencing difficulty with my gas fireplace. I had a…read moreflame issue and believed I was in for an expensive part replacement. I phoned you guys and booked a service appointment. You sent one of your technicians who was completely honest with me and told me that I just needed a cleaning not a major part replacement. Nice to know that there are still businesses like Fireplace Plus that operate with integrity and honesty. I highly recommend this store...

Kevoir came to my house to replace a recall insert in my gas fireplace. He was most courteous. He…read moretook everything apart, inserted the new parts, meticulously cleaned everything before closing the doors. He took a picture of the logs before removing them, so that they would be replaced exactly as they should be. He put in new cokes each side of the logs and cleaned the glass and frame before lighting the pilot light. He put of shoe covers before commencing the job, put down a sheet on the floor and cleared away every speck of debris. He made sure I was completely happy before leaving. I was so impressed with this young man that I requested his business card as I would like him to be my regular service technician. I am thoroughly impressed that he completely followed covid protocol. I would definitely highly recommend his services to anyone. Thank you.

Great service right from the in house estimate - very informative - and when competitive quotes…read morecame in clearly also good value. The install was in time and the installers were friendly and good troubleshooters. Each time there was a challenge they figured it out and moved forward. Fireplace insert looks great.

From the owner: You've come to the right place for a Fireplace. We carry a variety of different brands & styles to…read moresuit your needs, including contemporary designs to traditional designs. Here you will find the industry leading hearth products. The Fireplace Company is the one stop shop you've been looking for! We specialize in full finishings & custom mantels to enhance your decor. Let us bring your design to life.

Great service and parts fir my bbq and Dyson vacuum cleaner. Saved me from replacing them. Great…read morepeople too.

If I could give less than 1 I would. I have never had good service but have had snotty clerks and…read morewould never recommend this place to anyone for anything. all they want to do is to sell, get it out the door and hope to never see you again.