The quality of care at Smile Ave Dental is always great, from the receptionists, to the hygienists,…read moreto the dentists. Bassant was the best hygienist! She was very pleasant and friendly.

My original review was 5 stars, these past couple of years, sale for additional services are too…read moreaggressive, too pushy. It feels that business grew but quality dropped. I will say hygienists are always excellent, its the administrative part that makes it uncomfortable.

The care here is always gentle and very professional from a parent pov I love it here for my young…read moreman, and I look forward to starting my treatment here myself. Definitely should've purchased retainers from here years ago when I first started my son and asked for myself. Now I'll have to start again, and go the braces route. The office staff have really good vibes. The only off vibes I have ever received was from Monica. Idk why but the hanging up in my face after telling her "thank you's and goodbyes ". She never say shit back the entire 3 years. And have this pissy vibe. I believe energy do change, and I always try to be bubbly, but I never was able to change the vibe from that one individual. Look past that and you're that this place is paradise. I promise.

ITS SO BUSY YOUR SCHEDULE IS UNTIL 2 MONTHS AFTER YOUR WIRE BEEN POKING U FROM new AMATEUR…read moreORTHOPEDICS being hired every other week "CALL FOR EMERGENY APPT" 1 MONTH WAIT. Bro this place used to be calm and not pushed so hard by numbers and forgot about quality. I've had braces for way too long cuz of their schedule, mom-Friday 8-5... don't u think most of us work those hours ? I have to take a whole day unpaid off so I can go for an hour appointment. Nice.. change everything.

My husband took our son in for a general exam & cleaning. The dentist was very rude, obnoxious,…read moreheavy-handed and almost came off as militant. She exercised zero patience with my son and kept poking him with the dental device so that he could "see how it would feel" if he didn't keep his tongue still. Never have we experienced such with a "pediatric" dentist/doctor. I'm just hoping that she didn't traumatize my kid. We won't be going back EVER.

Love Dr. Lin. She is amazing with my kids and when we have had emergencies she has been there ready…read moreto help. We have been patients here for 6 years. My 3 boys have been well taken care of and always have fun at the dentist.

We've been at Dr. Doolen's office since August of 2017. They must have made some staffing changes…read moresince the last review; everyone we've met has been nothing but kind, considerate, and helpful. They've been very understanding and gracious with the occasional schedule change or forgotten appointment. I would recommend Dr. Doolen's office without reservation, and our second child will likely be a patient next year.

We have such a wonderful experience every time we come here. Dr Doolen is great. The staff are…read moreamazing! Extremely friendly and helpful.

I enjoyed coming here but they got in my head and it isn't…read moreonly that when I was getting a new braces color I told them repeatedly to fix the wires and yet they didn't but another issue is that they act a little spoiled because they only want 5 stars on a review just to attract more people which isn't right but my main issue is that I keep on getting called on times where I am really busy I hope they can do better and be less annoying

I am an adult patient. I had braces in my teens, and because I didn't wear my retainer, my bottom…read moreteeth moved significantly. I have had no issue with eating or chewing. It was just that I didn't like how my teeth showed when I smiled. I visited 3 other orthodontists, and decided to choose Finesse Orthodontics for the following reasons: 1)Dr. Huynh has good academic credential 2)Friendly and professional 3)Office is very clean (I am impressed by how the office is managing COVID-19....patient chairs are completely covered with plastic and changed after each patient - something simple to keep everyone safe) 4)Staff is friendly and professional 5) Reasonable fee. I am nearing the end of my treatment and I must say I am very pleased with the results. I will consider Finesse Orthodontics for my children if they need braces. University of Nevada Las Vegas, School of Dental Medicine Advanced Education Program (Certificate in Orthodontics and Dentofacial Orthopedic, Master of Science in Oral Biology) University of Florida College of Dentistry (Orthodontic Fellowship) University of Texas Health Science Center San Antonio Dental School (Doctor of Dental Surgery, Cum Laude & Research Honors) Baylor University (Bachelor of Science in Biology)

2 huge stars go to the doctor. The other 3 got flushed down the drain by your desk clerk. Too bad…read morethis place doesn't match his professionalism. Unfortunately the desk clerk has some brain dead comments. I recommend taking some customer service classes. Especially being the first impression of a million dollar establishment.

My daughter went in last year to get her permanent retainer repaired. The lady that was there did a…read morehorrible job and she was so rude. She put so much glue on it that it a mess and bothering her. Her hygienist said that she made a mess of her mouth. The retainer came loose again. It didn't even last a year. Cost us $250 for nothing.

Everyone is very polite and cordial, the surroundings are peaceful and it makes for a pleasant…read morevisit.

I almost didn't make it to Fair Lakes Family Dentistry…read more I accidentally drove to the wrong dental office first--one where I had previously had a very unpleasant experience. Sitting in my car, I already felt the anxiety building because dental visits can be nerve-racking for me. When I checked my appointment again, I realized I was actually scheduled at Fair Lakes Family Dentistry, so I drove over hoping this experience would be different. The moment I walked in, the beautiful lobby and welcoming staff immediately shifted the tone. A.D., the dental assistant, called me back and introduced herself with such warmth that my guard began to lower. Our conversation felt natural and calming, which helped me relax before the appointment even began. Then I met Corey, the dental hygienist. When he spoke, I noticed his accent and asked where he was from. When he said Memphis, I smiled instantly--because I'm from Memphis too, born and raised. That small moment of connection turned what could have been a stressful appointment into something much more human. Corey listened as I shared my past dental concerns and experiences. His empathy, patience, and attentiveness made me feel like a person, not just a patient. As a counselor, I deeply value when professionals create a space where someone feels seen, heard, and respected. Corey did exactly that. Even during the procedure, everything was handled with gentle care and reassurance. Instead of feeling tense the entire time like I normally do at the dentist, I actually felt safe. If you're someone who feels nervous about dental visits, I highly recommend Fair Lakes Family Dentistry. Their team truly understands that caring for people means caring for more than just their teeth. Thank you especially to A.D. and Corey for making such a meaningful difference in my experience.

Dr Martinez and his staff are very professional, nice, gentle and friendly. Prior to her braces…read moreand spacers being placed he explained everything to us very thoroughly. He is very detail-oriented and patient, my daughter has Aspergers and he answers every question she has on her visits. Very efficient as well. We enjoy going there. I feel bad for the people who have had bad experiences, we have had quite the opposite. Would definitely recommend.

Dr Martinez attention to detail is impeccable! He will thoroughly explain treatment without…read morehesitation. Very professional & Amazing work!

All they want is money money money! They don't care about their patients! Overcharge for basic…read moreservices. The dentist doesn't know what He's doing! The orthodontist runs in as if she's in a hurry and is soooo busy! They're always switching staff. Never going back to this office and never recommending them!

I have been going here for a few years and I can't be more happy with my new smile. Dr. S and her…read moreteam did an amazing job with my braces and I love my results. Now, Dr. G with complete the process to perfect everything. I highly recommend

If you want to waste 30-45 minutes of your appointment to listen to their dentist's sale pitch and…read morepressured upsales efforts then sign up. I wonder the type of dentists they have there because ours, instead of examine and care for us, she spent 90% of her time with us trying to scare and prssure us into spending thousands with them from deep clearning to bone loss therapist. We changed dentists right after the visit with them and so happy we did. Our new dentist didnt think any of their pressured "recommendations" are necessary

A harmful experience for my 80 years old mom- Before signing…read morethe initial contract, the clinic used a computer screen to present pricing and represented that surgery, a healing/temporary denture, and related services would cost approximately $12,000, with a future fixed implant option priced at approximately $30,000 (total approximately $42,000). We were later informed that financing for the full $42,000 was not approved. The clinic reduced the plan to approximately $12,000 so treatment could proceed. Based on this representation, the $12,000 contract was signed. Surgery was performed; however, the healing/temporary denture was not provided at the time of surgery, despite prior representations that it would be placed the same day. After surgery, the clinic withheld the healing denture and stated it would only be provided after I signed a new or expanded contract. I was then informed the fixed implant price increased from approximately $30,000 to approximately $70,000. When I stated this was unaffordable, a $30,000 removable denture was proposed instead. I refused to sign any new contract. No permanent denture or implant treatment was authorized or accepted. Because I refused the second contract, my 80-year-old mother has been left without teeth for over two months, causing physical weakness and emotional distress.