I don't know how they have been able to stay in business without a formal action from the State or…read morea civil lawsuit against them. Discriminatory medical assistants and negligent practitioners. I have only had negative experiences here and the staff will actively argue with you and lie to cover their total lack of professionalism and their incompetence.

Judy at check in was the sweetest lady ever she was very kind and made the experience great!…read more she needs a pay raise!

They show up to Pride events as if they are allies, but I found they are transphobic. I told them I…read moredidn't want what was "assigned at birth" on my record and they should leave what I entered on intake forms. They said ok but then changed it without telling me. I had to find out when I saw it on the end of visit sheet. They never discussed it with me, just went ahead and did what they wanted to MY record. They refused to change it back stating that doing so "wouldn't reflect reality" and "would be false." That was right after telling me how proud she is to work for a clinic that supports the trans community. That isn't support, it's the same bigoted rhetoric used on trans people re birth certificates, state IDs, passports etc. It's the same hate being thrown at us from all directions now days. They claim it'd somehow be illegal to have a correctly matched gender on the record, which is ridiculous since it's just a demographic box. Being trans is documented in the medical part of the record. They claimed it's for preventive care and that the EHR would recommend the wrong care, as if providers can't think through that with their individual patients. She used an example for something which wouldn't apply since I no longer have those parts and, by her logic, trans women on hrt would never be recommended mammograms. She made a lot of other nonsense claims but the reality here is that trans people have different medical needs than their cisgender counterparts and adding a wrong gender to the medical record does nothing to address that reality. My record at Munson was my correct gender for many years and there was never a problem so these arguments are nothing but gaslighting. Trans people deserve to have correct records same as birth certificates and other documents. I thought the call was in good faith but it became clear that she had only called me (my complaint was sent in writing) in order to be condescending and rude. She kept saying I understand your perspective then immediately told me it's wrong while repeating the same illogical, made up, bigoted reasons and claiming she's not medically trained when asked for specifics on things she was stating. She wasn't trying to understand anything, rather she was gaslighting me. It was all yet another horrible experience with transphobic medical providers. The worst part about this one, tho, is they're constantly pretending to be allies. They also demanded urine drug screens and controlled substance contracts for prescribing a hormone I've been on for nearly 20 years. Never had any issues and never had anyone ask me to do that in all that time. They were unable to provide any medical or legal basis for this but continued to demand it anyway. She said they can still provide me other healthcare and seemed shocked when I said no. I'm supposed to be ok with getting care from a clinic where they not only disrespect me on my record but also refuse me medically necessary care that I've been on for decades, with plenty medical documentation behind it, solely because I won't sign some b.s. contract or submit to urine screes neither of which have any medical or legal basis. Any provider who would ignore my extensive medical documentation and repeatedly dismiss how I feel about their bigotry and medical coercion, and who would gaslight me when I complain about it, obviously does not have my best interest in mind so why would I want any care from them?? I thought it was interesting that shortly after receiving my complaint the medical director gave notice. He didn't state his reasons. Maybe it's because they are hateful hypocrites or maybe it's because they aren't actually following the law wrt nurse practitioners who are not independent practitioners in Michigan. At this clinic they do not have a real physician overseeing their nurse practitioners in the way the law states they're supposed to. I don't know. All I know is they are NOT allies to transgender people and I'd recommend going elsewhere if you're trans.

They are nice to your face. They have zero problem solving skills. They love referring people…read moreelsewhere if you have more than one issue.Once you have any psychological or psychiatric issues you're told to go somewhere else. They have no problem getting you all set up and doing consultations and hour long therapy sessions only to tell you that "you're not a good fit" just be cautious about using them. Honest to your face they seem helpful .

Dr. Hadley and his team have consistently provided excellent care. The office is run very…read moreefficiently and I've never had to sit in the waiting room for more than a few minutes. Dr. Hadley listens carefully and provides evidence-based care. He has always done an excellent job of working up presenting complaints thoroughly before sending me on to a specialist. I've been very happy with the care I've received.

They seem to be very kind and able. However, when I needed a foot specialist to deal with my severe…read morebunion, the doctor did not approve bunion surgery, yet referred me to a local surgeon. He did the surgery and I'm pleased because I can wear shoes and walk now. Also, during Covid times, I was vaccinated, but was told that I was lying and would not be allowed into the clinic. I was vaccinated and it is in the county records. Also, they do pelvic exams, but didn't seem to know how the tools work. I was pinched and shoved in the vaginal area. There was no other person in the room when these exams took place. It was painful to walk afterwards.

My family and I receive our primary care from the providers at this practice. We have received…read morecompetent and responsive care without exception for the last eight years. I have observed that the practice has made recent administrative improvements to address some of the issues raised in other reviews. I appreciate that they serve as a teaching site for healthcare students. I would recommend Dr. Paquette, FNP Littlefield, and FNP Lowe without reservation.

In 2018 and in 2020, I was seen for breast cancer and was treated well by Dr. Kohler and staff…read more In 2025 I was seen to have an infusion to treat my recent diagnosis of osteoporosis. I was treated with kindness and efficiency. I'll be back next year for the same.

I have been completely satisfied with the staff, attitude, and comprehensive care for lymphoma…read morereceived at Cowell, so glad it's here!!!

Highly recommend. We were in town looking for wedding venues when my daughter started feeling…read moreunder the weather. We signed up for an appointment online, drove down, and were see right away. In under 20 minutes, she had a diagnosis and meds ordered. The facility was very clean and staff friendly.

My husband had been sick for almost 2 weeks with a terrible cough. We were seen within 20 minutes…read morebut apparently they don't draw labs at this facility. They diagnosed him as having pneumonia from a chest xray. We have no idea where his white blood cells are at, or any of the other important lab work that an urgent care should be doing. I would not go to this facility again in the future.

The talented Dr Nemec is now a part of this team! He does all sorts of lower body orthopedic work…read more He completely reconstructed my foot due to deformities and bad tendons. I was crippled in a brace. He did 9 procedures in all. It was a very long difficult recovery but I have a beautiful brand new foot now! He has only highly competent staff working for him both in the offices and the OR. His OR team is the best! Thank you so much Dr. Nemec and staff!

Instead of focusing on my care I had to listen to the staff's heritage history, which is not the…read morereason why I visited the office. It took the doctor two second to tell me my case is inoperable but gave no advice or other treatment options to ease my pains and discomfort. So pooey on him. Also the billing staff sucks royally!!! given the fact I am a biller so I know my stuff, they wanted me to pay for the whole visit eventhough they participate with my insurance. I gave them $100 and told them I will not see the doc if they charge me for the full visit. The receptionist promised me I would not be charged.. After several phonecall or left messages I am finally getting my overpayment back, so i was promised I dont have it yet. Could not recommend this place for anything.....

Absolutely the best! I have had a history of dental nightmares, and put off getting 2 broken teeth…read morepulled until the pain and swelling were so great, I had to go into the office as an emergency patient. The entire experience, from the welcoming front desk to the post-op instructions, were handled with great care and compassion. The assistant prepped me, the doctor came in, understood the situation immediately, and boom....put me out within a minute. I woke up to the compassionate assistant saying, "Wake up. It's over. You're all done." I felt nothing. Zero! Completely painless! And I have felt no post-operative pain either. I have some swelling....but no pain whatsoever. I highly recommend this practice and will be approaching them soon for the many implants and possible bone-grafts I need. Five stars plus!

If I could give TEN STARS to Dr. Dan Madion, Kyle, and Kelli, I would. Every element of our…read moreexperience was exceptional. From laying out treatment/fees, to the compassionate & skillful care we received, to the followup after the procedure; they WOWED is. Thank you, GT Oral Surgery!