We are living in a new home 4 months with cabinets that are sturdy and close softly. The dovetail design on the drawers is so special. The same cabinet design is in the kitchen and 2 bathrooms. So far these are used daily and I am quite satisfied with a reliable performance.. We are now looking at drawer dividers and other storage items to help with organization. Bill answers all phone calls promptly and will help with your design = You will be happy with your investment read more

I recently bought an old house and have multiple projects in the work. My realtor recommended Copper River Cabinet Company so I decided to give them a shot. I'll admit, the first time I came in to look at new countertops, I had to scout out an employee myself because they were all sitting in the back and no one came to see if I needed anything. Not a huge deal because it doesn't take much effort to go find someone but just thought I'd point it out because it was a common theme in other reviews. That part is true-the employees could take more initiative to seek out new customers just so they know they are noticed. But the designer I worked with, Brandi was excellent. We were able to knock out every detail of my countertops and I felt really good about the process. I came back in one time to finalize the deal and ended up buying one of their pieces in the back. It was discounted and still in great condition so I thought why not. Anyway, I had come with my mom and grandma and I'm not a very big person myself, but we were just planning on c setting it out. One of the guys who worked there offered to carry it for us and get it in the truck, which was super helpful and kind. The day that they came to install the countertop, they were on time, polite, and did an excellent job installing everything as well as answering my questions. I'm 24 and a first time homeowner so a lot of this stuff is over my head but they were patient and answered all my questions thoroughly. Not only that, but they went above and beyond in making sure the countertop was perfect, even rehanging cabinets that were crooked per the previous owner. I didn't like the old countertop because it was ugly and poorly done but seeing some real professionals install this new countertop was super encouraging. They also installed the new cabinet I had bought on discount in the back and extended the countertop. I was SUPER impressed with the final result and I'm so glad I used Copper River! I would definitively recommend them to anyone trying to redo your home. The prices were great, the workers are professional, and the product is fantastic! Thanks so much Copper River for the great experience! read more

See all

Throughout the last few months I have been in the process of buying and renovating my grandmothers house. The kitchen was the biggest and most time consuming project I had to face. The copper river staff listened to the ideas I had and absolutely ran with it. The professionalism and expertise stood out as I was in the process of comparing products and pricing with other competitors. Whether your project is big or small I believe Copper River Cabinet Company can provide what you need. read more

See all

Sales woman was rude and often talked down to use. We came in during lunch in our work clothes and asked about a vanity and she immediately told us to the cheapest stuff in the store. read more

I would not recommend this place. The staff really doesn't have time to be bothered with actually helping customers. In the back area they have many items they are selling including countertop remnants and old display cabinets for a discounted price. After having bought a custom display kitchen island and laundry cabinets in a previous visit, we went back to look at countertop remnants and also get a granite quote for the kitchen cabinets. To stay the staff couldn't be bothered is an understatement. I understand the sales people aren't making money selling the stuff in the back and that's why they don't care about selling it or helping anyone looking at it who might have questions as to how to make these display pieces into functioning pieces and give prices on the stuff. They are the ones selling this stuff and trying to make money off of remnants and display cabinets so they should be prepared to answer questions. My recommendation to the owner is just throw this stuff in a dumpster because the staff doesn't want to be bothered and it will cost you in the long run. You lost a granite job because of it. And this is an investment property so there will definitely be more in the future. When we went up front to look at the granite in the display room and consider options so she could price out our granite countertops, I noticed this attitude is pretty much company wide. The lady doing our quote was uninterested and quite frankly, arrogant and rude. She gave the impression she was being bothered by our presence. She couldn't be inconvenienced to explain anything about the granite vs other options. She was clearly annoyed when I stopped to ask her a question about something on the way to where she was directing us. And yes, she directed us like children. Here's was the final straw! In the back there was a specific area where everything in it was one price regardless of size. These are not easily movable pieces due to size and weight. We were the first ones in there that morning so another customer could not have moved it into that area...not to mention it couldn't be moved easily. When we went to pay for it, the price was almost twice what it was supposed to be and the sales person didn't care or apologize for the mistake. Keep in mind this is a remnant they are trying to get rid of! If we hadn't invested 45 minutes choosing among the items in that area or we would have left it sitting and walked out. Customer service is a -10. When you are redoing a home project or building a new home, you need a knowledge customer service member to help you so you don't make COSTLY mistakes and add time to a project. Unless you know as much as about the product as these folks selling it, I would say you are better off to go somewhere where you won't be treated like you are an inconvenience or burden and find a customer service person who actually enjoys their job and serving customers. It hard to believe that someone who makes money and their livelihood off your purchase would be so arrogant and ignorant. read more

Disappointed with customer service from Dave. When we expressed our unhappiness with cabinet hardware, he was unwilling to exchange and seemingly unconcerned with customer satisfaction after order. $100 worth of hardware on 8k of cabinets. Not good business practice. read more

We visited Copper River Cabinet Company on a Monday. We received very indifferent service. However, we were to get a quote by email the next day. On Thursday we called to see where the quote was. We were told the person we worked with was out. On Friday we called since we still didn't have the quote. We were told by the manager that we were lying about when we were to get the quote. We would never recommend this company. read more

We were in on Saturday, March 10th wanting to talk about Quartz countertops. At the time there was two other clients being waited on. One customer service person sitting at the desk on the computer. We walked around 10 minutes looking at samples. A fourth couple came in and the lady sitting at the desk got up, walk past us, met them at the door and asked if she could help them. My husband calmly said how rude, and we walked out. He has worked in customer service with a national company for over 40 years......you just don't treat potential customers like that. Obviously, Copper River Cabniet Company does not need our business. read more