I want readers to know that Sttark offered me a $55 credit toward printing labels with new artwork…read more However, new artwork was never the issue. My requirement was simple: I expected the same print quality and color contrast as my original order with Frontier. Telling a customer that subpar labels are 'industry standard' is not an acceptable resolution. I didn't ask for a redesign; I asked for the product I ordered. Instead of offering credits for future changes, you need to stand behind your work and make this order right

I think I've spoken to just about everyone at Frontier Label and I want to thank you so much for…read morebeing such a pleasure to work with especially under pressure. It's really amazing that a real person picks up the phone every time! Your team's communication is seamless. Product quality is flawless. And your customer service is impeccable. Expect some new olive oil customers from California! We met our production deadline and the client is thrilled. And you've got me as a customer for life! Thank you so much!