Roofing project was completed as promised, no complaints. Hard working people, reasonable priceread more

Responded quickly, same day. Very thorough with investigation, taking pictures and written report…read more Took care of leak. Noted other concerns. Offered to help file report with county. Excellent communication!

I am very impressed with how prompt and professional this company is. They answered all my…read morequestions right away and kept me informed all throughout the process. Knowing nothing about roof leaks it's important for me to find someone to trust and they did a fine job. Thank you! By the way this is a re-post as for some reason my previous review got taken down.

The staff at Giza Roofing is great to work with as they communicate the process clearly and…read morepromptly. The new roof of our place in FL looks terrific, and we are happy with the result.

This is a rather long description of our seven month experience with Resolute Roofing so here's the…read morebottom line: I highly, and without the slightest reservation, recommended Resolute Roofing to anyone in need of a top quality roofing company clearly committed to providing a positive experience from initial contact through project completion. Within a few weeks of hurricane Ian our insurance company had sent us a brief letter saying the extensive damage to our tile roof only amounted to $4,500 or less than half our deductible. Shortly afterward, in early November, while still waiting for our old roofer to even return our initial call, Kenny MacDonald of Resolute Roofing came to our door and virtually his first words were 'You know your roof is a total write off'. I was extremely surprised to hear this especially when he gave me a ballpark idea what a new tile roof would cost which was about 16 times our insurers estimate. Kenny explained that our insurer's letter was basically a denial letter and that unfortunately we might have to get an attorney involved to get any satisfaction from them. I wasn't eager to take this route but appreciated it might be our only option. Kenny then offered to take drone photos (our adjuster didn't even climb a ladder for his inspection) at no cost nor obligation and went on to explain the advantages of Tilcor stone coated steel over concrete tile and why we might want to consider it. Since Ian we'd had several other roofers knock on our door but none were from SW Florida and I knew I wasn't willing to deal with any company not based here. Even as a local Realtor for over 29 years I'd not heard of Resolute so I spent much of the rest of the day researching them and reading a ridiculously impressive number of 5 Star reviews. Within a few days I had Kenny's replacement estimates for Concrete Tile, Stone-Coated steel and Standing Seam metal as well as 31 high resolution, close-up, photos of our roof damage. I told Kenny that I'd like to give our insurer one last chance to do the 'right thing' so I forwarded his quote and photos to them and waited for what I, and I believe Kenny even more so, truly expected to be a negative response. On December 5th, and much to my surprise, a different adjuster called to say they completely agreed with Resolute's assessment that our roof was a total loss and that we'd be receiving our roof, and pool screen, replacement check within a few days. Within a couple of weeks we'd signed our Resolute contract and then patiently waited for our expected tear off date of mid to late March with replacement to be about mid to late May. On March 9th Resolute tore off our tile and underlayment and installed the new underlayment. Due to bad weather in Texas it took a couple of weeks longer than expected to receive our new roof material but within a week of its arrival Resolute's only Tilcor crew, Calvin, Jesús and Freddie showed up to begin work. After watching many of our neighbor's roof replacement done by crews of ten or more I was quite surprised to see only three but what they lacked in numbers they more than made up for in coordination, hard work and totally unwavering commitment to installing as perfect a finished product as possible. Much too rare these days. I had a couple, of what I hoped, were minor special requests for Calvin, Jesús and Freddie and with a smile, and not a second's hesitation, they agreed to both. When the roof was almost complete Calvin suggested they leave off the bottom row of roofing adjacent the pool enclosure to allow our screen repair company to more easily replace our screens without having to walk on, or potentially damage, our new roof. I new it was a great solution and even though it took three weeks to get the screens replaced Resolute was happy to delay their work in order to achieve the best possible outcome. As I recently told Kenny 2023 was obviously a very tough year for SW Florida but the day he rang our doorbell was, although I didn't know it at the time, definitely one of our very best days of 2023. I highly, and without the slightest reservation, recommended Resolute Roofing to anyone in need of a top quality roofing company. If you choose stone coated steel I can't imagine you're not going to be seriously impressed with Calvin, Jesús and Freddie as well.

I don't have a problem with the installation, it's the colored mortar…read more I told them I wanted the color to be dark so it would blend in with the tile color. You can see by the first picture what a good match they had, and now a year later it's lighter than any of my neighbors colored mortar tile roof matches. I'm very disappointed, you can see by the pictures how bad the color has faded. I contacted Randy Newsam and Jonny Uzzel about the problem, they came out to look at and said they would get back to me but never did.

WOW...what a great find. We've gotten many roof quotes over the years and keep running into…read morecontractors who are basically a salesman with a contracting license only to turn around and sub the work out. Ross is the contractor and he's ACTUALLY on the jobsite! Super cool guy and great to work with. Highly recommend.

They do amazing work, love working with Ross and Christina. They really came through for me after…read morethe storm.

We have a leak in our roof. Called allstate spoke to Chris. He waled us through the process…read more Really he handled most of it. We only had to speak to the insurance company twice. He did everything else. The work was completed on time and on budget. I have recommended allstate roofing and Chris to several of my friends and neighbors. We get compliments on our roof all the time. Great work. Highly recommend

Owners of the company reached out to me to discuss the issues I had. They listened to my complaint…read moreand looked at all the communication I had with their representative. They realized they had miscommunicated costs to me and refunded me for additional costs. Customer service goes a long way in this business. I really appreciated their concern for my impression and for making it right. I will use them again.

It seems that this business is closed down, or they're now ghosting their customers that need…read morewarranty work. I had Freedom Roofing replace the roof on my home two years ago and it is leaking. I have been trying to contact Alan Creasy for weeks, but he will not return my calls. it is unclear if Freedom Roofing is no longer in business in Cape Coral. It appears that they may have moved to Orlando. If there are any customers of this company that will need warranty work, you can expect that they will ghost you now. This company had a great tagline about trust and honor. I wonder where that went.

I liked how responsive, quick on site assessment and on top of things Freedom Roofing was…read more Ultimately I did not go with them as I looked at two projects and did not go roof replacement and went roof repair.Open to them and will go back when I consider full roof replacement.