I've been with them for nearly 20 years and I've never left without being taken care of. From…read moreextractions, to fillings, things were done extremely quickly and with minimal pain afterwards. I've had some teeth saved here that I didn't think could be saved. I'll continue to go here until my dentist retires. Reception staff are sweet kind people, they'll help get you settled if you're nervous and give you a laugh. It almost feels like family checking in on me! Can't recommend enough.

This is old but since Dr Stillwater is still there, plus he gets nothing but praises . I want to…read moreshare my miserable experience with his work .It was 20 or 30 years ago, and I had a good insurance plan through my employment. So the pain in my mouth, should have been quick and easy for a qualified dentist. but it was over twenty years of hell. Loss of sleep major headaches , and a very ignorant patient: me! Another employee from my place of business lived near Stafford . So I enquired with her with about here. Her response was he brings the Patient alot of pain. At the time big jobs were done by Dr Stillwater. He suggested a procedure, but never once called it by it's common name. Which is "ROOT CANAL" ! As this horrible procedure never actually cured any pain I was having. I mentioned it at a follow up. "He told me it looked great, and if this 2nd attempt doesn't work, I'd need false teeth which entails a lot of dental visits and similar procedures, and heavy maintenance.Plus not much if any insurance coverage."Life went on and everyone including different dentists all complimented my dental work. And didn't seem to hear any of words on the pain I've been in for 1-2 decades.A description of the work done, I gave to someone explained that to me ,it was a Root Canal! In which I sucked it up and lived in pain with.This started to feel worse so another dentist who "loved" Stillwaters work in my mouth; finally got a specialist (Orthidontist ?) only on my insistence someone to pull the teeth and the roots out.And they were keen on the cleaning procedure extensively! (what the hell the guy's got insurance!) I feel normal again after years of pain. But hell used to "look great", but I would have traded the pain for many more meals with soup.And possibly less two divorces. My Experience, Makes me not trust any medical providers in this province.

Great dental place! I appreciated how they sent me a letter after my first appointment informing me…read moreof the background of the dentists there and how they are dedicated to a safe and sanitary dental office. Nice little touch. Dr. Stillwater is nice and entertaining when he sees me for the minute he checks my teeth. The really outstanding part of this group are their hygienists. I've been there twice and have had great experiences with different hygienists. They were informative, thorough in their cleaning and always worried about my comfort level. It also helps when they tell me how great my teeth are too! LOL. Not a fan of the receptionists there, everyone else is happy in that office, not sure why they were left out of that loop. I love how one lady called me to confirm an appointment but when I told her I was sick she still thought it was appropriate to make my appointment. WTF? She didn't seem happy that I wanted to reschedule. Otherwise, nice place!

I had a very bad experience in Southside Dental Centre. Sometimes ago, I went there to pull out my…read moreteeth, but instead, the dentist break the teeth and could not pull out. The dentist said now you need to have a surgery to pull out the root. Since then I frequently have teeth pain and inflammation problems.

After quite a break from using dental services (3 years due to trauma and medical issues) I went…read morelooking for a dental office in our neighbourhood and checked out Southside Dental Centre. There were a number of conditions that needed to be present at the practice due to certain medical issues; ; good parking (to compensate for mobility issues), clean professional offices, supportive staff in all positions, competent professional service and patience. I am glad to say this practice met all those conditions. They were attentive to my wife's particular needs, they never made us wait for a long time, we were never rushed and were always the centre of their professional attention.

Dental cleanings usually aren't my favorite thing, so I was happy this one went by without any…read morefuss. The hygienist was gentle, especially around one sensitive spot I mentioned, and the dentist took a few minutes afterward to go over everything with me. The staff were easy to deal with, and I liked that the whole appointment felt relaxed rather than rushed.

I've been a client for 15 years and I trust Cholackis dental group with my implants they have great…read morepeople. It's a busy place because they are the best. Never once I disappointed.

I have been going to this dental clinic since I was a child, roughly 25 years of service. I cannot…read morebelieve how awful the service has gotten with the recent change over to Dr. Rykiss. Recently the two main doctors have retired; I believe some point during 2021. After a long run of amazing service they have decided to retire and switch ownership to Dr. Rykiss. Initially I went in with some tooth pain only to find out that I needed my first ever root canal. After Dr. Rykiss reassured me that this root canal is a procedure he is able complete, I was confident this will be a good experience and I trust that he can do this job. I was not used to this because typically my previous dentist would have referred me to a specialist. When it came time for the root canal procedure he rushed me through that session. This ended up resulting to 3 full sessions in the dentist chair in order to complete the one root canal. Keep in mind none of these sessions were for moulding for the crown/cap. Strictly just root canal. During the first session/appointment I was turned away half way through, this was because he did not have the proper tools or equipment to do at his location. This was after I've been frozen, and had extensive work done to that one tooth already. These are things he should have checked before I was more than halfway through my root canal, or before I even arrived. In the end, after 3 full sessions, he did not complete the procedure properly which has resulted in me needing to see a specialist. A specialist he repeatedly forgets to call after my appointments in person and after me persistently calling for more information. He has also forgotten to call in prescriptions for me. Leaving me in pain for a full long weekend (this has happened on two separate occasions). He has been extremely rough when doing basic procedures that I have received at this same clinic for the past 25 years. Not to mention at times he has refused me the use of the suction tube as I gag and choke on my own spit. I am 1 out of 5 people in my family that visits this dental clinic and 3 of us all have had similar experiences. I would not recommend this dentist to anyone. It's unprofessional, stressful, uninformative and overall a bad experience on so many levels.

What can I say - dentists are the worst but dr Malachi and Bjornson (sp?) are terrific…read more The hygienist I see (Pat) is extremely patient and - more importantly - gentle. I have only good things to say about these guys. Never pushy in their service and always accommodating of my anxiety with dentistry stuff. Have also taken my toddler there from the beginning and they are amazing with him too.

Very friendly. Great service, they take their time and explain everything very well. Trustworthy…read moreand I never feel pressure to have unnecessary work done. Definitely recommend.

I enjoy most of the staff and my dentist…read more One thing that keeps me away is that I feel that I am looked at like a profit centre, and the work that is being done is not done for my personal health. I get a sense that my dental insurance is maxed and the schedule is to make sure a plan is used to spend every cent that is available. While I can appreciate a plan to maximize my benefits, I believe its all about the profit. I have never spent so much to do so little hygiene work. I have friends who refered me there who feel similar to what I feel and that was their comments and not just me fishing for agreement. I am not complaining about legit dental things like replacing fillings etc...but still am very weary. The straw that broke my back and made me want to write this letter was shortly after I was lectured about having to cancel an appointment. I was told that I have missed several and that was unacceptable from them. I needed to pay a charge if I was cancelling. I was confused by the comment of missing appointments so I asked if she could tell me when I had missed appointments. Here first comment was that I called in with strep throat the evening before my morning appointment, and the time before that dated back to 2007. Five years and thousands of dollars in care had since past! I was absolutely blown away. I suggested that she should bill me for the visit that I was going to have to miss and I have not been back since.

A terrible experience from start to finish. Poor communication, lies about their call attempts…read more(They just say your number is disconnected/not in service) and the communication between the Dentist and Reception is non-existent. I booked an appointment for oral sedation for a severe tooth extraction, was told to be there an hour before my appointment to allow the sedation to kick in, only to learn that the dentist does not offer oral sedation. The reception "had no idea" that my dentist didn't offer this. So my only option was to take numbing, or do the exam that day and then take more time off work to come back 2 days later when another dentist that does oral sedation would "likely be in" Then after the appointment, while switching out the gauze, the gauze caught on the stitches he put in, and just to get it out of my mouth, i ripped out the stitches, causing another whole bout of pain. Its a simple recommendation from me, Numb out your mouth with some Anbesol, go find a homeless individual in a back alley, give them $50 and tell them which teeth you need out. It will hurt less in the long run! An update: July 2, 2025, I spoke with the manager of the clinic and she said that her receptionists don't know which dentists do or don't work with oral sedation so its really not their fault. I was clear that they need to properly address the issue and get back to me with a solution and then I gave them the day to look into it properly. I have not heard back from the manager, whom I believe her name was Christina. And after seeing the level of professionalism on their 1 and 2 star reviews, I can honestly say that I do not expect them to accept responsibility for their errors. I am grateful for the dentist who did the best he could to alleviate my pain, and it is unfortunate that the issue with the stitches happened, but it could honestly happen to anyone. It is even more unfortunate that this dentist has to work with administrators who can not adequately support him while he is trying to help people. Update 2: July 2. There was no further communication from the clinic. They refused to accept responsibility for their errors. I have reported the experience to MDA for mediation, and will be reaching out to a lawyer in the coming days. It is highly recommended that this clinic be avoided until such a time that they can take responsibility for their actions. If they can not even go as far as to give an apology, they can't be trusted with medical procedures that can impact a person's health and well being. Update 3: July 3 2025. Today something incredible happened. I have become the latest victim in the Greenwoods Dental Clinic's particular brand of review replies. It was every bit as great as I had hoped it would be. First things first, the satire about a homeless man doing dentistry was taken seriously and that brings so much joy you don't even know. Second, apparently I emailed asking for compensation. I would love to see that email. I absolutely told them I wanted a resolution which could have simply been just an apology, which to date I still have not received. Third, my appointment was on Monday June 30, not Sunday. There are plenty of dentists that I could have went to, but I mistakenly went here because they openly offered oral sedation, which was the main draw to me selecting this mess of unprofessionalism. Next, apparently this is a fake review. I openly encourage ANYONE who wants to see the documentation to message me anytime. I will happily share every piece of documentation I have if it helps even one person avoid the kind of experience I had. Every email, all the insurance claim info which due to what they put me through has been reversed, literally anything and everything I have will be made available to all of you. Lastly, the complaint has already been filed with MDA. A lawyer has been contacted and we are waiting for details from the MDA before proceeding. I absolutely love the threats, profanity and unprofessionalism publicly posted in the reply! I will be updating this review regularly

This is the best dentist I've ever been to I'm telling all my friends about it on my family Dr. Kim…read moreand all the stuff I've been nothing but friendly helpful and I'm referring my husband as well

all good thanks dental procedure went well and office experience was timely and completeread more

Always very friendly and knowledgeable and very good at putting people at ease in their dental…read morechair. They consistently provide great dental work and they have the best staff.