Berkeley helped us catch up on several years' worth of tax filings and brought us a measure of calm…read morewe haven't felt in years! She's kind, patient, does quick work, and she's unfailingly professional. Don't hesitate to request her services. She's awesome!

I've been working with Amani Desravines for several years, for personal and small business taxes…read more They are responsive, efficient, and ethical. They've proactively filed extensions when needed, reminded me about extra forms or reports as regulations change, answered a bunch of random questions about weird tax situations, and been speedy with preparing returns. For simple returns, I believe the govt should offer & expand free tax filing, but when situations get more complicated, this is who you want helping you. Highly recommend getting a consultation if you are looking for a CPA firm in the Austin area.

Ernesto is extremely knowledgeable and his staff are really responsive and friendly. He is one of…read morethe very few CPAs I can recall interacting with who truly wants to help people.

This guy knows his taxes! I have unique tax needs including business bookkeeping and taxes,…read moreinvestments and rental properties, and I can say that I always leave the office feeling that I took advantage of every tax break available! Austin Tax & Bookkeeping also takes care of my bookkeeping on a monthly basis. Not having to worry about how to acurately organize my books is wonderful. I only focus on making my business successful. The office is conveniently located near Lamar and 45th and the staff is friendly and welcoming. Love me this tax guru!

Mr. Nathan Robnett called me personally to rectify issues we had with our first year's filing…read moreexperience. It's rare to meet an individual who is willing to do so and make an unpleasant experience, a better one. As such, I will leave this review open for change, and hope to update it for the better based on future interactions. On the plus side, I believe the firm conducted an accurate filing for us. On the other hand, there was a significant difference between initial quote and actual invoice (which the owner offered to rectify).

I have a previous review on this page but I asked to do another one this year.  A five rating just…read moredoes not seem to go high enough to express our gratitude for the great income tax service that Carole and the Robnett Company provides for Brenda and me each year.  When I first started out as a small country church pastor, I did my own taxes.  But over the years, both the tax law and my situation have become more complicated.  I depend on the Robnett company to help me navigate the often murky waters of income tax.   Each year we can be fully confident that the preparation of our return has been done correctly. Carole works competently and knowledgeably so I know that all it is as it should be.  Most of all, I know Nathan Robnett to be a man of the highest personal integrity.  I would expect nothing less from anyone on his staff. Gary and Brenda Brinkley, Round Rock, Texas

The communication was good. Emails got responded to and phone calls and meetings could be arranged…read more This was appreciated. Getting into their online system, I would get repeat requests to sign up even though I was already in. I also required a special two factor authentication. This would get annoying. Once I got a bill, I got emails at 2am asking for payment. This was also unnecessary. The worst part was advising me on what to do in the case of a marriage separation. Not only did I end up owing so much I had to deplete my emergency fund, but I had to pay 3k to learn that. I was asked once about my filing status and dependencies without being told how devastating it could be if that changed. In addition, they filed an extension, and I now owe interest and penalties. Yes, life changes mean financial hardship. But I was not properly advised and this ended up being the worst experience I've ever had with a CPA.

Larry has been my CPA for several years now and has helped me navigate both business and personal…read moretaxes. He's very well prepared for complex tax scenarios and has an amazing team. Really enjoy working with Larry J Phillips CPA.

We have filed with Petra insurance for a couple of years now, they are great and very speedy!read more

She did my Tax wrong! Step away from this place please! she charged me for Tax prepper, and she…read moresaid I have to pay to the IRS 243$ After that I got notice to pay 134500 thousand and when I try to reach out her to fix it, she never helps me or answer the phone or my messages too.

I reached out to this firm for tax prep because I saw good reviews. I asked about the pricing and…read morewas informed of their hourly rate. When I went in-person, the CPA was friendly, but spent 30-mintues saying I was wasting my time because their prices are too high. I think if they are targeting business clients and not individuals, then they should have been more straightforward about that. Instead, I felt like they tried to sell me on how good their service was while also acting like I was being cheap if I didn't file with them. Simultaneously, they kept saying it was too expensive for me. It all seemed like a reverse psychology sales pitch, and I left the meeting very confused at what they were trying to accomplish.

The receptionist ( I'm sorry I don't know her name on top of my head) plays a valuable role in the…read morefirm. She always greets you with a warm smile and pays close attention to details. Both the environment and services are excellent!

I've been a client of Matt & his team for several years as a small business hvac contractor. Very…read morereliably and response not to mention a great asset to have on your side. Highly recommend!

Certain businesses aren't that much fun to use: plumbers, tow trucks, tax consultants to name a…read morefew. However, should you find that you're in need of tax advice like my wife and I were after we moved from Colorado to Texas mid-year, I absolutely recommend Matt Woolley to assist! He quickly provided us with projections, an explanation in easily understandable layman's terms, advice going forward and answers to our follow-up questions. We couldn't have been more satisfied with our interaction with Onion Creek Tax Service. Highly recommended!

This is the most abusive, least professional experience with a CPA me or my husband have ever had…read more Today, I was listening to a phone conversation between my husband and one of the founders of BTAS, Paul Totaro, who is without a doubt one of the least professional people in this industry, and I was floored by Paul's behavior. During this call, Paul yelled at my husband - berated him, really - for daring to suggest that the communication hadn't been ideal to date, instead of listening and attempting to explain or fix the situation to our satisfaction. After several instances where Paul or his subordinates hadn't bothering showing up for scheduled meetings, an almost complete lack of responsiveness to email communication over the course of literally several months, and at least half a dozen redundant requests of us from new names at BTAS that kept getting added to conversations in lieu of old ones (apparently they have a lot of turnover in their employee ranks, and I can see why) to connect them with our bookkeeper - apparently no one had saved records of our conversations in files that would have eliminated redundant work for my husband, which is kind of one of the benefits of hiring a CPA firm in the first place - we felt we needed this call to clear the air, and politely inform them that we were going to switch to another firm for the remainder of our tax work. But that's not how it went. After we mentioned this, incredibly, Paul went into a fit of rage and yelled at my husband "well we don't want anything to do with you either!" We felt like some authoritarian principal had called us into his office to berate us, rather than what was really happening, which was us politely firing a service provider that we thought was at least prepared to be professional about it and, who knows, maybe could have some introspection about the situation as a company who failed to meet at least one client's expectations (seems like, from reviews, it's way more than one, however). We came to BTAS with high trust through someone who used to be involved in their day-to-day client relations. I see that their only positive review to date references this person, but unfortunately that review is old and since we started working with BTAS, this person stopped working day-to-day with the company. That is where all our problems began - once we got kicked to Paul and the revolving cadre of his subordinates. I hope no one else has to experience this, and if this review can dissuade others from getting trapped in this sort of abusive professional relationship, only to be left late into tax season to start over, then I'm glad I posted it.

BTAS has done my business taxes for many years now, and I am incredibly happy with their services…read more Josh Little, their senior tax manager, has done an excellent job with my returns and is always professional, helpful, and quick to respond. Best of all, they put up with me as a client, as I can never seem to get my quickbooks data to them before the very last moment! Highly recommended