The worst Stole my out of pocket…read more And never refunded No real person to contact ...! Doors locked

A fun way to recover from surgery. The workers are caring and friendly. The patients are friendly…read moretoo. Makes healing easier when you are surrounded with good people. Special shout out to Palmer, Shelby, Danielly and Gabriel. Oh and thanks for giving me a bottle of water each time that was very thoughtful. I can't wait for the next time I hurt myself so I can return. LOL.

This husband/wife team recently completed several weeks of therapy at Pelletier Rickert…read morePhysicalTherapy, and we were both thrilled with the results of our experience. One of us did sessions in preparation for a total knee replacement here, and the other had to do the pre surgical therapy in another state because we were in that state for the Thanksgiving and Christmas holidays. The one receiving prep at Pelletier Rickert was much better prepared for the total knee replacement, and progressed much better after the surgery. The staff is knowledgeable, skilled and above all, compassionate to individual needs. There has never been more professionally run business in meeting our physical or health needs. We actually looked forward to our visits, and felt like family with both patient and staff during our experience. Post surgery, both of us were walking without the need of a walker or cane within a day. Our progress was beyond anything either of us expected post surgery. While our surgeon was excellent, we also feel our therapy also greatly contributed to these results. If we need physical therapy again in the future, this would be our number one choice.

Very personal and friendly. They know you by name and explain the process very simply.read more

I went in for therapy, had good sessions with the therapist. However the woman at the front desk…read moremade a mistake with my insurance. I did 3 sessions with an add on that I was told was free. After the 3rd session they informed me of the mistake and that I owed the balanced. I was upset about it and they were not willing to budge on their mistake. I quit going there because of this. Before I left I asked if I owed anything else and they said no. 6 months later I got another invoice for more that was not covered by insurance. I tried to argue it but they go through a 3rd party for invoicing and office manager never reached out to discuss the issue.

I have no ax to grind with the employees, they did their jobs effectively…read more However, after being bounced from one employee after another for physical therapy, I requested that I work with just one therapist. The receptionist agreed with that and set me up for two weeks in advance for one therapist. Unfortunately, after one visit, I was back to a different therapist. In addition, Apex (at least at this location) does not offer traditional tens therapy that my insurance WILL cover. INSTEAD, they only offer their preferred "DC current therapy" that costs $30 per visit. If you go on the website for this special therapy tool (Neubie) the manufacturer promises this, copied right off their website: "It is THE device proven to add incredible cash-pay revenue to your clinic" Now I really don't know if there is any value to this special shock therapy, and if I was sure it would work, I would be happy to pay for it out of my own pocket. But there is no guarantee. I'm really bothered that both therapies aren't offered, and give the patient a choice. Maybe it's the incredible cash pay revenue?? I canceled all of my remaining appointments.

The folks who have been here for 26+ years know exactly how to treat you! They start with a…read morethorough evaluation and go from there. If you want kind, personalized care that is up-to-date on the latest technology, this is your place!

When you go to 8-9 physical therapy sessions and absolutely experience that no progress/improvement…read moreis being made and you actually are feeling much worse and in more pain, it's beyond time to question the services you are getting or not getting. The most important thing my surgeon's office kept on telling me is muscle strengthening after hip surgery during physical therapy is huge and super important and that never really happened at all during my sessions at Allied. I would personally NOT recommend ever going to this facility.

After recently completing my post opp/injury rehab with Advanced PT in Cape Coral after over 20+…read moreweeks of hard work I would absolutely recommend this facility to anyone in need of recovery and physical therapy after an injury or operation! My therapist/trainer and the de facto team leader of this facility, Lucas was right by my side every step of the way with helpful advise and a slow, steady and consistent approach that got me moving functionally again without pushing me too hard as to re aggravate my injury. I got to know the whole staff while I was there and I can assure you their positive attitudes are contagious! I really enjoyed getting to know all therapists and assistant trainers at this location. I had a chance to work with Troy, Amy, Madison, Nicole at one point or another and they were all very knowledgeable and helpful! Karen and Kayla at the office/front desk always made billing and scheduling a breeze. Convenient location just a half block off of Del Prado in central Cape Coral with plenty of safe parking for my nice truck in a private lot exclusively for APT clients. I highly recommend them, great experience!

After Rotator cuff surgery I have been visiting here twice a week. Jeff, Troy and Ketul are great…read more The exercises given for strength and flexibility have improved my arm shoulder immensely, plus of course exercising at home every day I do not see them. Highly recommend their professionalism and personal ethics. RL

I've been seeing Dr Sandy Gardner here for the past 2 months & she is incredible. I would not have…read moremade the progress I have if I went elsewhere, I've had quite a bit of PT in the past & they are inferior compared to this place. Anna the receptionist is the best, always trying to accommodate my schedule & my appointments, a hidden gem.

Dr. Sandy at the Cape Coral location is truly amazing and has such a breadth of knowledge to help…read moremy specific issues. I marvel at what she does in her hands-on work and the exercises she advises me to do. I've gleaned so many helpful gems from her already! I have been to several physical therapy places, and they were all fine, but Back in Motion is superlatively good, stands way above the rest. They address the root issues. I worked with Dr. Joseph there before and he too was absolutely excellent. They take insurance at the Cape Coral location. And Anna runs the office with such grace, kindness, and excellence. I leave my appointments with Dr. Sandy feeling blessed, thoroughly cared for, and hopeful!

From the moment my mom arrived, she was attended to medically. She came from back to back…read morehospitalizations with a negative experience at a different physical therapy center that did not put interest in her care. At Aviata on Santa Barbara, she was properly triaged upon arriving by a Haitian nurse named Joseph. She felt comfortable with him and was comforted when he spoke Spanish to her. I think as well, the diverse staff, including those she was familiar with in Miami, help her connect as she acclimated. In less than a week, I see so much progress as the physical therapy team is helping her regain her confidence. She has spinal fusion surgery and has become fearful to walk, that is further compounded by her physical considerations and a weak knee. Nonetheless and despite her yelling for help from her bed, a trauma response from the hospital who operated her initially and left her on a stretcher in a room with no call button or urine bag post op, she developed this survival response. I found that expressing this helps the staff exercise emotional intelligence in simply reassuring her, she is in a safe place and they are building her confidence and that trust, that I believe will subside the response. She hasn't walked in three months or showered, and the team here helped us get those things going, and I feel hopeful that I will be able to get us on a cruise to PR to meet with her friends in San Juan. I will adjust my review to provide names of the kind-hearted and patient professionals helping my mom get to the other side of this. Jon M. leads the physical therapy team. Do not let his youthful appearance fool you. He brings the right experience, with his team, to help people tap into their inner strength. Today I saw my mom walk and get encouragement to dig deep to push beyond her comfort zone to her potential. A special mention to PT, Clarice, OT, Jeffrey, PTA, Doreen, COTA, Rowena and DOR, John. Gracias a todos los que nos ayudan atravesar esta etapa donde me sentí vencida. Cordialmente, Sarah, la hija de Ana

This facility is awful!!!! My aunt was there for three days, only because that's how long it took…read moreto find another place for her to go. The staff, while friendly, are clueless about patient care. They put diapers on alert and oriented patients then tell them to pee themselves. The worst part is they lay in the pee for hours, or if you complain enough, they put you on a bedpan and then leave you on it for hours. Some don't get changed for the entire shift. We had the unfortunate luck of arriving on a weekend. When they left my aunt wet in pee for 6 hours, which included her new surgical dressings, and not responding to the call assist light, I requested to speak to someone from Management. The nurse tried to tell me she was management for the weekend, and I insisted on speaking with someone above her pay grade. Finally, I talked to Tara (Director of Nursing) on the phone, who was rude and abrupt. She lied to me and my aunt and has no business managing anyone, distraught family members. I could write a book on the things I saw and the things we experienced, but I believe you can decipher the message. This facility needs to be shut down. The care is horrid, and management isn't much better.

My experience working at Rehab of Cape Coral was outstanding. From the top down the facility is run…read moreby helping hands who care. The administrator Brad, is an individual who goes above and beyond to make sure the facility is a fun, clean and welcoming Rehab center. He is a pleasure to work for and motivates the staff to care above and beyond for each patient staying in this facility. The daily activies keep the patients busy and having fun while the therapy team gets patients back on their feet post operative surgery. 10/10 would recommend Rehab of Cape Coral!

I came to this location with my boyfriend with a pinched nerve on the right side of my neck going…read moredown my right arm and all the way down my fingers. My right hand is my dominant hand so when I needed to fill out paperwork, I had my boyfriend complete it while I sat next to him, the receptionist Cathy, came over and was extremely rude and judgmental about it, stating I had to be the one to fill out the paperwork. When I explained my situation, she was even more rude and not accommodating in the slightest. I do not recommend this location at all. I'm thinking Cathy needs a refresher on customer service. Do better.

I've been through PT for lumbar surgery, hip replacement, back issues and recently went to the Cay…read moreWest location for radiculopathy and neuropathy. I must say that this location is one of the best facilities that I have ever been to. From the minute you walk in Cathy and Ruth at the front desk are welcoming you by name and are swiftly checking you in. They are proactive in making sure that all of your future appointments are in order and are happy to answer any questions you might have. The PT and PTA's always come and get from the waiting area right on time and are very concerned on your progress. I mainly worked with the PT Becca and her PT assistants Luis and David. They are laser focused on you and your treatment program, not only on the how to perform the exercises but the why you are doing them and educating you on what is happening to your body when you do them. I was extremely impressed by this as not all places do that, in fact very few. As I looked around the room it is how ALL the clinicians were I the same way. Extremely professional in a friendly atmosphere and I feel so much better, I couldn't ask for anything more and I highly recommend Select Physical Therapy at Cay West. I thank you all for taking such good care of me.