Nov 26, 2024…read more My dad has been a resident at GCV since July 2022. He was also a rehab patient in the TCU in Nov 2019. My mom was admitted to The Cove, Memory Care in Dec 2023. After more than two years, I can truly say I wouldn't have my parents any other place. From the Reception team; who pay attention to everything around them, know where people should be (and who belongs to who) and answer questions while directing someone and securing the main doors as well. Angel is aways willing to go above and beyond, even beyond the 'lines' of her role, to do that little extra that really differentiates exceptionalism. To the Housekeeping team; Who are continually attending to cleaning, mopping, wiping tables and surfaces to keep things clean & Fresh. Recently, one of the residents attempted walkabout thru the secured doors, when the Nurse called out for help - Yaneya was the first person to respond, securing her cart, and running to help out. True teamwork in action. The Activity Team; Such a vital role in the satisfaction of the residents! recently doing an activity, and in between the actual game they were playing, Aimee managed to walk around to all the residents and engage each one individually, even the ones who were not 'at the table' so to speak. She truly has a gift, and her positive energy is unparalleled. She makes everyone feel welcomed, engaged, and valued. She truly has a gift in that she meets each resident where they are, and brings them OUT to be happier, and brighter and engaged. With the different ability levels of the residents, I know it is challenging for her, yet she does it with Joy and laughter. Laughter being a key and vital role in the happiness of the residents. She takes time to engage with each resident and family, with hugs, touch, laughter and fun activities. Her energy is infectious, and you can see how the residents really respond to her because of it. The Nutrition Team; I am impressed with the level of compassion shown in the organization for the dining experience. From the Bistro, greeting the residents, to serving them a 3 course meal, Then bringing the meal ticket and discussion the menu, what would they prefer to eat? It just shows such gentleness and care and a huge level of respect for the residents to make them feel 'normal' and not a burden or a number. You can see how this impacts the residents and gives them a feeling of 'going Out to Lunch/Dinner', either with the ladies, or those dining at mixed group tables. I have overheard Trina encouraging a resident telling her how great she looks, how nice it was to see her back, how much better she must be feeling, how well she was eating, etc. like a favored customer in Their favorite restaurant, NOT a Nursing home resident. To the Room other common-room diners, Who get a warm tray, with a nicely presented meal, with soup and dessert, and have their meal set up pleasantly for them, and assisting them if necessary. And all this while you are monitoring their food intake, managing the varying levels of eating ability, and ensuring appropriate nursing care has eyes on. And the Care Team; Early on when Mom was first admitted I was having trouble with the degradation of her condition. On one particularly hard day when I was having trouble holding it together, Nurse Carol was watching me, came over and asked if She could give me a hug. She then proceeded to tell me that it was all OK, that Mom would be fine...and that I would be as well. This is so characteristic of her kind nature and amazing compassion. Watching her residents, caring for them efficiently, yet watching everything else that is going on as well. She is finely attuned to her residents needs and for example, if she sees that mom seems to be in pain, she is ready for some extra care, and meds if necessary. I see only positive interactions between the Care team in the Cove. By conversation and body language you can tell that there is a great respect and Team focus. Especially for the Memory care residents, who are so susceptible to undercurrents, this is vital to the calm flow of care they receive. Carol, Fabi, Islene, Joaner, Yvetta, Nosi, Karenia, Vicky and several others work very well together, and their residents benefit immensely from their Team Focus. The Nurses and CNA's are extremely attentive and work hard to keep their residents cared for and safe. Thank you GCV - for what you do....and most especially, how you do it.

I recently assisted a friend who is suffering with memory loss at their rehab facility. Her…read moretreatment was great and activities were amble as she is very much a people person. I was pleased with how she was treated. I was particularly impressed with dealing with the social worker office who advised me of her insurance coverage. She received quality care during her 20 day visit. Dining for the guests is very nice. Many residents eat in their room but my friend chose to eat in the Bistro dining room. She made friends quickly and on severely occasions I had lunch or dinner myself there and was required as a guest to pay nominal fee but the servers told they couldn't accept a gratuity. The staff was always pleasant and patient with the guests.

Independence Home Health has been divine intervention in my life. The care they have provided has…read moremade a remarkably difference in her life and her ability to continue living in her house. Her main care giver Diane is amazing and it's like having a sister when it comes to taking car of my mom. A previous company that he had for six months was ridiculous especially after seeming what good care is about. Jenny the owner and Alex the schedule are fantastic for working with families.

We needed an urgent care center today and after a quick search for in network providers and then…read moreYelp I found Coastal Urgent Care. Overall a great experience. While the facility may not scream state of the art, the solid customer service, professional and courteous staff, efficiency, and overall great medical care make this facility worth driving out of our way for. There were a few urgent care within 10 minutes of the house but taking the extra time (40 minutes each way) was really worth it. Hassle free accurate medical care. They are our new go to urgent care from now on.

First I'll start by saying the Doctor on call there lied told me could not give me pain meds was…read morenot allowed anymore in Florida. As you can see is a strange lie from a doctor that just ordered X-rays and antibiotics and IBUPROFEN. My insurance was out of network but I paid cash to them anyways because of how highly rated they were. Broken and lacerated hand possibly slipped disc from the car jack smashing my hand and pinning under it. Now I get to wait till Monday and have to deal with a doctor that just lied right to my face. Yes, healthcare centers and practitioners in Florida can still prescribe narcotics (controlled substances), but they must follow strict regulations. These rules primarily distinguish between acute pain (like from a recent injury) and chronic pain FL HealthSource (.gov) FL HealthSource (.gov) +4 . Prescribing Limits for Acute Pain For most new or short-term injuries, prescriptions for Schedule II opioids are strictly limited FL HealthSource (.gov) FL HealthSource (.gov) +4 : Standard Limit: A maximum 3-day supply FL HealthSource (.gov) FL HealthSource (.gov) +1 . Exception: Up to a 7-day supply if the prescriber deems it medically necessary, writes "ACUTE PAIN EXCEPTION" on the prescription, and documents the reason in your medical record FL HealthSource (.gov) FL HealthSource (.gov) .

Had to visit the Emergency Room on a Sunday, check in was fast and they were very quick to get me…read moreseen by the Nurse, and admitted just as fast and the nurses were all very helpful and upbeat. Doctor saw me soon after and tests did not take long. They did an excellent job.

I finally spoke up about the physical, mental, and sexual abuse I endured my whole life while…read moreliving with my foster mom. After I took too many Benadryl, she had to come to the hospital. While I was there, I overheard staff calling me a disgusting liar. They were rude, unprofessional, and saying that a teenage girl was lying, even though I already had an open investigation with a lot of evidence On my phone of it happening and all my bruises which is why there's an active investigation. I hate this hospital. The staff are bullies and mean people. People like them are the reason survivors never speak up. But I'm done with all of this. My story will be heard. I'm done living in shame and silence. I just can't believe the staff literally bullied me and said such disgusting things as if they knew everything. I cried for the rest of my time there until they finally let me leave. These people need to be fired. Do not come to Cape Coral Hospital. Go to Lee Health's HealthPark Medical Center instead. They have better, more professional people who actually want to help you.

What a wonderful place to go ! Dealing with infusions .. not…read morea pleasant task . Paragon makes it as pleasant as possible Clean facility Blankets Reclining chairs Snacks, drinks . And most importantly the personnel. They are so nice , kind , friendly and helpful and gentle while inserting the needle ( thank you Tia !) I'm grateful to have this place for my infusions . Makes the 50 min drive there worth it .

Brand new Infusion Center right near my house on Pine Island Rd. by First Watch…read more Beautiful new facility with friendly and warm staff. Desiree was my nurse, caring and checking on me. First of two iron infusions for me. Nice coffee and snack area for patients. Very comfortable electric lounge chairs. Large waiting area for guests. I'll be back next week for #2!

My Mother-in-law has been there for over 2 months, and My Husband (Her Son) and I have YET TO…read morecommunicate with Us concerning her care! We have tried find out from a nurse unfortunately that was a dead end. We live out of town, and want to be informed of her progress! Who do I reach out to find this information?? Would sincerely appreciate any information!! Other than this She seems to be happy. Hopefully I will change My rating WHEN We receive this information!!

From the owner: At Aspire Health Group, we recognize that being a provider of choice means exceeding expectations…read morethrough every interaction. Our delivery of excellent care isn't just an aspiration, it's a meaningful dedication to understanding the individual needs of each patient through the caring hearts and skilled hands of our people. Our care center doors are always open. Whether you are seeking care for yourself or a loved one, or looking to join an award-winning team of passionate healthcare professionals, our Aspire family is eager to welcome you home.

Not sure who the culprit is, but one of the woman from this "Family owned business" is such an…read moreunsafe driver. A woman driving this companys van this morning (7-7-26) going south on 41 at around 9:45 Am, is asking to hurt someone. She was cutting in and out of traffic, not using a signal and riding other cars bumpers. This is not proper driving behavior for a business whose goal is to "Help people", especially seniors! Learn on to drive professionally in your family's company car, and maybe you will receive more business!

I have worked with Donna and Tranquil Transitions for almost two years now as the marketing…read moredirector of Canterfield of Fort Myers (a senior living community). Tranquil Transitions is by far the best senior moving company with the right passions, morals, work ethics and smiles to go along with it. With my highest regards, I recommend Tranquil Transitions for any senior needing a moving experience. I have seen it in live action, so I can honestly vouch for their work. They help you not only with the move physically but mentally, which is not an easy triumph.