The worst Stole my out of pocket…read more And never refunded No real person to contact ...! Doors locked

A fun way to recover from surgery. The workers are caring and friendly. The patients are friendly…read moretoo. Makes healing easier when you are surrounded with good people. Special shout out to Palmer, Shelby, Danielly and Gabriel. Oh and thanks for giving me a bottle of water each time that was very thoughtful. I can't wait for the next time I hurt myself so I can return. LOL.

Very personal and friendly. They know you by name and explain the process very simply.read more

I have been having Physical therapy for the majority of my life with all my musculoskeletal…read moreproblems and these people are very qualified and have treated me as part of the family I would recommend them to anyone who needs therapy you can also continue using the facility to exercise after your therapy is over for a small monthly fee I have been going since 2017 and have been more than pleased.

Been working with them for over a year now. One of their therapists has an interest in working…read morespecifically with amputees, and as a bilateral amputee, I know that's rare. He has helped me with strength, stamina, and gait training/walking. Definitely recommend.

Thank you, Cora of Cape Coral!! I was skeptical of physical therapy for 6 weeks. You guys,…read moreTaylin, Lester and John really cared about following my doctor's orders and I feel so much better! Each of you asked how I felt after the previous session and listened to me. Thank you!! Brenda at the front desk was so encouraging, polite and friendly. Thank you!!!

I went in for therapy, had good sessions with the therapist. However the woman at the front desk…read moremade a mistake with my insurance. I did 3 sessions with an add on that I was told was free. After the 3rd session they informed me of the mistake and that I owed the balanced. I was upset about it and they were not willing to budge on their mistake. I quit going there because of this. Before I left I asked if I owed anything else and they said no. 6 months later I got another invoice for more that was not covered by insurance. I tried to argue it but they go through a 3rd party for invoicing and office manager never reached out to discuss the issue.

I have no ax to grind with the employees, they did their jobs effectively…read more However, after being bounced from one employee after another for physical therapy, I requested that I work with just one therapist. The receptionist agreed with that and set me up for two weeks in advance for one therapist. Unfortunately, after one visit, I was back to a different therapist. In addition, Apex (at least at this location) does not offer traditional tens therapy that my insurance WILL cover. INSTEAD, they only offer their preferred "DC current therapy" that costs $30 per visit. If you go on the website for this special therapy tool (Neubie) the manufacturer promises this, copied right off their website: "It is THE device proven to add incredible cash-pay revenue to your clinic" Now I really don't know if there is any value to this special shock therapy, and if I was sure it would work, I would be happy to pay for it out of my own pocket. But there is no guarantee. I'm really bothered that both therapies aren't offered, and give the patient a choice. Maybe it's the incredible cash pay revenue?? I canceled all of my remaining appointments.

When you go to 8-9 physical therapy sessions and absolutely experience that no progress/improvement…read moreis being made and you actually are feeling much worse and in more pain, it's beyond time to question the services you are getting or not getting. The most important thing my surgeon's office kept on telling me is muscle strengthening after hip surgery during physical therapy is huge and super important and that never really happened at all during my sessions at Allied. I would personally NOT recommend ever going to this facility.

I am so thrilled with the care I received. I was at my wits end and thought surgery was my only…read moreoption. After going to Allied my pain level has significantly decreased and I no longer take any medications.

After recently completing my post opp/injury rehab with Advanced PT in Cape Coral after over 20+…read moreweeks of hard work I would absolutely recommend this facility to anyone in need of recovery and physical therapy after an injury or operation! My therapist/trainer and the de facto team leader of this facility, Lucas was right by my side every step of the way with helpful advise and a slow, steady and consistent approach that got me moving functionally again without pushing me too hard as to re aggravate my injury. I got to know the whole staff while I was there and I can assure you their positive attitudes are contagious! I really enjoyed getting to know all therapists and assistant trainers at this location. I had a chance to work with Troy, Amy, Madison, Nicole at one point or another and they were all very knowledgeable and helpful! Karen and Kayla at the office/front desk always made billing and scheduling a breeze. Convenient location just a half block off of Del Prado in central Cape Coral with plenty of safe parking for my nice truck in a private lot exclusively for APT clients. I highly recommend them, great experience!

After Rotator cuff surgery I have been visiting here twice a week. Jeff, Troy and Ketul are great…read more The exercises given for strength and flexibility have improved my arm shoulder immensely, plus of course exercising at home every day I do not see them. Highly recommend their professionalism and personal ethics. RL

I've been seeing Dr Sandy Gardner here for the past 2 months & she is incredible. I would not have…read moremade the progress I have if I went elsewhere, I've had quite a bit of PT in the past & they are inferior compared to this place. Anna the receptionist is the best, always trying to accommodate my schedule & my appointments, a hidden gem.

Dr. Sandy at the Cape Coral location is truly amazing and has such a breadth of knowledge to help…read moremy specific issues. I marvel at what she does in her hands-on work and the exercises she advises me to do. I've gleaned so many helpful gems from her already! I have been to several physical therapy places, and they were all fine, but Back in Motion is superlatively good, stands way above the rest. They address the root issues. I worked with Dr. Joseph there before and he too was absolutely excellent. They take insurance at the Cape Coral location. And Anna runs the office with such grace, kindness, and excellence. I leave my appointments with Dr. Sandy feeling blessed, thoroughly cared for, and hopeful!

My experience working at Rehab of Cape Coral was outstanding. From the top down the facility is run…read moreby helping hands who care. The administrator Brad, is an individual who goes above and beyond to make sure the facility is a fun, clean and welcoming Rehab center. He is a pleasure to work for and motivates the staff to care above and beyond for each patient staying in this facility. The daily activies keep the patients busy and having fun while the therapy team gets patients back on their feet post operative surgery. 10/10 would recommend Rehab of Cape Coral!

I came to this location with my boyfriend with a pinched nerve on the right side of my neck going…read moredown my right arm and all the way down my fingers. My right hand is my dominant hand so when I needed to fill out paperwork, I had my boyfriend complete it while I sat next to him, the receptionist Cathy, came over and was extremely rude and judgmental about it, stating I had to be the one to fill out the paperwork. When I explained my situation, she was even more rude and not accommodating in the slightest. I do not recommend this location at all. I'm thinking Cathy needs a refresher on customer service. Do better.

I've been through PT for lumbar surgery, hip replacement, back issues and recently went to the Cay…read moreWest location for radiculopathy and neuropathy. I must say that this location is one of the best facilities that I have ever been to. From the minute you walk in Cathy and Ruth at the front desk are welcoming you by name and are swiftly checking you in. They are proactive in making sure that all of your future appointments are in order and are happy to answer any questions you might have. The PT and PTA's always come and get from the waiting area right on time and are very concerned on your progress. I mainly worked with the PT Becca and her PT assistants Luis and David. They are laser focused on you and your treatment program, not only on the how to perform the exercises but the why you are doing them and educating you on what is happening to your body when you do them. I was extremely impressed by this as not all places do that, in fact very few. As I looked around the room it is how ALL the clinicians were I the same way. Extremely professional in a friendly atmosphere and I feel so much better, I couldn't ask for anything more and I highly recommend Select Physical Therapy at Cay West. I thank you all for taking such good care of me.

Nov 26, 2024…read more My dad has been a resident at GCV since July 2022. He was also a rehab patient in the TCU in Nov 2019. My mom was admitted to The Cove, Memory Care in Dec 2023. After more than two years, I can truly say I wouldn't have my parents any other place. From the Reception team; who pay attention to everything around them, know where people should be (and who belongs to who) and answer questions while directing someone and securing the main doors as well. Angel is aways willing to go above and beyond, even beyond the 'lines' of her role, to do that little extra that really differentiates exceptionalism. To the Housekeeping team; Who are continually attending to cleaning, mopping, wiping tables and surfaces to keep things clean & Fresh. Recently, one of the residents attempted walkabout thru the secured doors, when the Nurse called out for help - Yaneya was the first person to respond, securing her cart, and running to help out. True teamwork in action. The Activity Team; Such a vital role in the satisfaction of the residents! recently doing an activity, and in between the actual game they were playing, Aimee managed to walk around to all the residents and engage each one individually, even the ones who were not 'at the table' so to speak. She truly has a gift, and her positive energy is unparalleled. She makes everyone feel welcomed, engaged, and valued. She truly has a gift in that she meets each resident where they are, and brings them OUT to be happier, and brighter and engaged. With the different ability levels of the residents, I know it is challenging for her, yet she does it with Joy and laughter. Laughter being a key and vital role in the happiness of the residents. She takes time to engage with each resident and family, with hugs, touch, laughter and fun activities. Her energy is infectious, and you can see how the residents really respond to her because of it. The Nutrition Team; I am impressed with the level of compassion shown in the organization for the dining experience. From the Bistro, greeting the residents, to serving them a 3 course meal, Then bringing the meal ticket and discussion the menu, what would they prefer to eat? It just shows such gentleness and care and a huge level of respect for the residents to make them feel 'normal' and not a burden or a number. You can see how this impacts the residents and gives them a feeling of 'going Out to Lunch/Dinner', either with the ladies, or those dining at mixed group tables. I have overheard Trina encouraging a resident telling her how great she looks, how nice it was to see her back, how much better she must be feeling, how well she was eating, etc. like a favored customer in Their favorite restaurant, NOT a Nursing home resident. To the Room other common-room diners, Who get a warm tray, with a nicely presented meal, with soup and dessert, and have their meal set up pleasantly for them, and assisting them if necessary. And all this while you are monitoring their food intake, managing the varying levels of eating ability, and ensuring appropriate nursing care has eyes on. And the Care Team; Early on when Mom was first admitted I was having trouble with the degradation of her condition. On one particularly hard day when I was having trouble holding it together, Nurse Carol was watching me, came over and asked if She could give me a hug. She then proceeded to tell me that it was all OK, that Mom would be fine...and that I would be as well. This is so characteristic of her kind nature and amazing compassion. Watching her residents, caring for them efficiently, yet watching everything else that is going on as well. She is finely attuned to her residents needs and for example, if she sees that mom seems to be in pain, she is ready for some extra care, and meds if necessary. I see only positive interactions between the Care team in the Cove. By conversation and body language you can tell that there is a great respect and Team focus. Especially for the Memory care residents, who are so susceptible to undercurrents, this is vital to the calm flow of care they receive. Carol, Fabi, Islene, Joaner, Yvetta, Nosi, Karenia, Vicky and several others work very well together, and their residents benefit immensely from their Team Focus. The Nurses and CNA's are extremely attentive and work hard to keep their residents cared for and safe. Thank you GCV - for what you do....and most especially, how you do it.

I recently assisted a friend who is suffering with memory loss at their rehab facility. Her…read moretreatment was great and activities were amble as she is very much a people person. I was pleased with how she was treated. I was particularly impressed with dealing with the social worker office who advised me of her insurance coverage. She received quality care during her 20 day visit. Dining for the guests is very nice. Many residents eat in their room but my friend chose to eat in the Bistro dining room. She made friends quickly and on severely occasions I had lunch or dinner myself there and was required as a guest to pay nominal fee but the servers told they couldn't accept a gratuity. The staff was always pleasant and patient with the guests.