One of the many fantastic things about Silverado is that they do an amazing job of making assisted…read moreliving and memory care as "normal" as possible. There are resident dogs, cats, birds, fish and even some young children that come to work with a parent. This helps keep the atmosphere of being there full of life. They have fun, interesting activities and interactions that make each day for our loved ones better. They have a little store with all kinds of items (scarfs, blankets, jewelry, fun decorating items, some toiletries, etc.) that are free for residents to take and keep. They have a Bistro area inside the main entry that has snacks, juice, water and coffee available all day. They also use this area for residents to gather for exercise, crafting, games, musical entertainment, theme party days, discussions and a care giver reads the local newspaper daily. The entire staff are top notch. Compassionate, attentive, and ready to problem solve at any given moment. The care givers constantly work on keeping up with the personal hygiene of residents. There are so many call buttons throughout the facilities for residents and family to push for assistance. One or more care givers usually respond within a few minutes of activation. The entire facility is a 100 times more clean than the other 3 assisted living places we tried before Silverado (not even close).There hasn't been one time that I have been to visit family (twice a week) when there wasn't a cleaning crew making the rounds. We are so grateful to have found Silverado for our loved ones. Thank you, Thank you, Thank you Silverado!

Our parents transitioned to Silverado Memory Care late last year. After nearly three years in three…read moreseparate residential situations and pretty horrible conditions, we nine adult kids were both relieved and gratified that they were finally in a caring and supportive environment that they had deserved all along. We were first attracted by the facility itself which is, even on a dark day, full of light, clean, and welcoming. There is a beautifully landscaped open courtyard and a variety of gathering spaces for residents and their families. The food is fresh and appealing; the bedrooms are roomy. But the real attraction is the staff. Silverado has what might be described as a deliberate "code of conduct" for its residents and staff. This means every resident is treated with gentle kindness and respect, even during challenging times. The staff seem to know everyone by name, their distinctive personalities and life experiences. They are constantly working to get everyone out of their rooms and engaged in an amazing panoply of experiences, which might include hearing the news of the day, listening to a live local band, arranging flowers, making fresh fruit skewers, engaging in light exercises and stretching, getting to know the resident cats and dogs, going to a sock hop, and celebrating holidays and special occasions. The residents are having fun, still enjoying life. The staff believes, like we do, that being an older person with memory problems doesn't mean that they shouldn't have a high quality of life or be diminished as human beings. Our parents have blossomed in this environment. When our mom was nearing the end of her life, they were solicitous towards her, making sure she was comfortable and felt loved, because she was. They supported us, her family, every step of the way, a rare positive gift during a difficult experience. Our dad is still going strong and thriving in the care of his own family and the one at Silverado. We are eternally grateful that both of our parents found their spot at last.

I've lived at Spring Creek for 14 months and I love my home! apartments are large and gorgeous with…read moreair conditioning. we have a new Chef and the food is great and the staff, caregivers and med techs are wonderful. come visit! I love this place and I love the residents.

My father lived here a few months back, we had moved him to be closer to my sister from Olympic…read morePlace in Arlington. When we moved him we figured that since it was also a Bonaventure owned facility we would receive the same services and help as we did in Arlington, but it was far from that. I would not suggest this place to anyone.

I was impressed by my visit to this community how much fun the staff and residents were having…read moreduring my tour. They really look like they were having a good time.

From the owner: A member of the Frontier Senior Living network of retirement communities, which consists of more…read morethan 100 properties located in nearly 20 states all across the U.S., The Bellingham at Orchard A Memory Care Residence provides residents with assisted living services and memory care for those who have been diagnosed with Alzheimer's and other forms of dementia. Located in Bellingham, Washington, the facility offers a well-rounded list of amenities that include restaurant-style dining, spacious living options, wellness classes and other activities, and Frontier's award-winning Spark™ Lifestyle Program, a Montessori-inspired approach that seeks to enrich the lives of those with memory impairment.

I enjoy working at Highgate - I have been with the community for over 4 years as of writing this…read moreand have the pleasure of saying that my Grandma calls Highgate home too. My co-workers are amazing and their devotion is clear when it comes to the residents we serve each and every day.

Ask to review the results of the most recent survey or inspection of the facility conducted by…read morefederal or state surveyors or inspectors and plans of correction in effect with respect to the facility. Multiple errors have caused extreme inconveniences, mental anguish and emotional distress to my family. These serious errors have yet to be explained by administrators, and they continue withhold information. If you expect nursing to assess the resident, accurately document, and/or contact the doctor; lower your expectations. If you tour, it appears really nice. Look up, not down and you might notice that attention to detail that's missing. Those little details add up. Leadership at highgate is lacking in healthcare experience, and runs this as a business. Profits over people. Bonuses over patient dignity. High turnover of staff and residents speaks for its self. They said they treat residents like family...this family is toxic and abusive though.

Fire everyone that works in the Bellingham office and restaff it with competent people... That's…read morethe only fix. They cancel last minute, they never have people to cover shifts, they leave people in binds to scramble at the last minute to find care for their loved ones. It is as unprofessional and unqualified a business as I have ever worked with. If I could leave negative stars I would!!!!

I think Brighstar's staff forgot that when a family hires you to care for their loved ones, they…read moreare not the boss. They completely overstepped the normal boundaries. There are lots of great companies out there. Do your research.

I just had knee replacement and decided first foray into PT should be at home for at least a week…read more Best decision !!! Eden's PTs made the transition to formal physical therapy easy and as it was at my home, so convenient, especially as being in a car is very difficult post surgery. The pt people are kind, experienced and very competent. Their help was priceless. I start in place pt tomorrow but my recovery was quickened by Eden's help. High recommend.

My care team was very knowledgeable and very helpful with any questions I had. They accommodate to…read moremy schedule for visits and understand if I had to change appointment times or days! I had pt, a rn, and a bath aide that were all very professional! My bath aide even brought me a handled bath scrunchy that would help me when I finally was independent with my bathing!

I found all the staff at Shucksan to be friendly, caring and professional. The facility is clean,…read morelight and airy. I loved the artwork on the walls and the murals are a treasure. This was the second time I had stayed here and would recommend Shucksan in a heartbeat to someone needing a care facility.

Honestly, I was shocked at how bad this place was. This rehab facility (for mostly old people) was…read morerecommended by a care nurse at the local hospital. I thought the 1st place my dad was at last year (in Anacortes) wasn't that good, but at least they seemed to care for my dad....Shuksan couldn't have given a rats ass about him or anything else. For example: until my dad was given the all clear to walk, he wasn't allowed to go to the bathroom without assistance. The 2nd weekend I visited, he couldn't get anyone to help out. It took them 5 hours to come around to help him to the bathroom, and by then he had sh*t himself. Then it took another 3 hours to clean it up and while cleaning him up they ridiculed him. This man ran industries and was a world expert in fisheries. I found the CNA's in the common room watching tv and playing cards. I ripped them a new one....and it did no good. Another visit, I walked by a room with its blinds open. The patient was naked with no sheets covering her, falling off the bed (looked like she was hardly hanging on and screaming in pain. My friend who was with me tried to get the nurses to help, but they were more interested in playing with the cat. My friend eventually helped the patient back into the bed (and was then threatened with expulsion and arrest). Finally, at the end of dad's stay, we had a meeting with dad and I, the head staff of each department and a coordinator. I was told (I still had the medical POA) in the meeting that they were releasing him because his insurance had run out and that he could do everything well enough to live on his own. That was a load of bs, he still struggled to walk and do basic tasks....and the coordinator didn't pay any attention to the concerns I had. To top it all off, when I asked for a copy of her notes, she told me I wasn't allowed to see them. That turned into a big fight.... My dad didn't want me to write a review of Shuksan, but now that he passed away, I will do my duty to ensure that this place dies a miserable death and its staff gets their licenses revoked.

I can't express enough in words how great this staff is. It has been a long stressful journey for…read moremyself and husband getting my mom and step dad out of a horrible facility in Nevada from elder abuse, to a safe place BEFORE transferring them closer to me from that state. Everything should have been against us and in our way (as I only had 4 weeks too make it happen). I walked in, sat down with Christine and cried from every emotion I had built up trying to find out where and how to start. Its all history from there, everything fell into place with all the contacts she provided as well as her personal help. It has been 6 months now and they are both healthier and more alive with spunk thanks too the caring nature of all who work in this facility. Thank you for all you do everyday, its not easy and its alot of work but the residents don't feel that. You are all amazing! Jerri Shadle

From the owner: Woodway Assisted Living is a resort-style community located in the Roosevelt district of…read moreBellingham, Washington. Woodway offers a distinctive difference in community and care. Here you will appreciate daily wellness and social activities, chef-prepared meals, and access to local events. Our active community encourages residents to be in charge of their lives and creates a rich, friendly, and meaningful living experience. Woodway Assisted Living offers independent and assisted living in private and comfortable apartments, with open floor plans and 24/7 care. Come and see why Woodway Assisted Living is Bellingham's greatest quality in senior living, and experience the happiness and comfort we help provide.