I completed a use form online to request carpet cleaning. They responded to me fairly quickly…read more He explained my steps for preparation for cleaning. He showed up on time. Explained the process. Did exactly as he explained. His pricing was fair. He completed the job with expected results. Mycarpets were cleaned. Floors were not saturated. Were just slightly damp. I will definitely use him again. By tge way, I paid cash. I overpaid. Did not realize it. He called me later. Told me I overpaid by $50. Returned the over payment the next day. What a nice, honest, great guy and service. Give him your business.

Family owned business, use them to clean carpet at my rentals and they do a great job. Dennis is…read morethe one that has done most my rentals. Even had them do my personal home. Sometimes it's amazing what they can do. Looking forward to more work in the forward years!

Timely, friendly, explained everything and did exactly what they promised. We especially…read moreappreciate the zero fragrance.

Great customer service. Detail oriented. I appreciate how he made the time to instruct me how to…read morebest preserve my carpet.

Asked for one big room and stairwell carpet. On time friendly and clean. What else can you expect.read more

Mike Petithory (owner) did a truly amazing job on our stairs and hallway carpeting, which was so…read morestained and dingy that we were planning to replace it. Now it looks brand new!! He also did a wonderful deep-clean of a sofa that gets a lot of wear and tear, with the same results. I can't say enough good things about his professionalism, quality of service and obvious commitment to customer care. Compared to others we've previously used, not only are we delighted with the results, but the cost was very reasonable. We will definitely use Superior again and strongly recommend them to our friends.

STEVE HAS NO INTEREST IN PERFORMING WORK THAT TAKES ANY KIND OF EFFORT AT ALL!! Do NOT bother with…read moreClassic Carpet Cleaning!! He will ask you a minimum of ten questions before giving a quote. He always tries to get the easiest jobs and cherry-picks his projects. He overprices the projects he doesn't want. I called for a quote for a sofa and he went on and on about my sofa then ended up quoting an unreasonable price. A FEW WEEKS LATER he showed up at my eight-six year old dad's place and told my dad that he couldn't uphold his commitment that day because he was overbooked. DUH, Steve's the one who books the projects! This was after my dad spent half the day preparing for the project. He gave my dad all kinds of lame excuses then eventually walked away from the project after my dad rebutted each excuse. My dad and I both ended up using STANLEY STEEMER who far exceeded our hopes and expectations! Oh, and at a much lower price! Bottom line...don't bother even considering choosing Steve or his company for any projects. Save yourself the time and frustration!!

I had classic carpet cleaning come to clean my living room carpet. Unfortunately we had a dog that…read morewas having some issues and there were residual pet stains that needed to be addressed. I talked with Steve about the stains and he said he would do what he could but there was no guarantee that the stains would come clean. He said he would also apply a special solution to help neutralize any odors (which he convinced me to buy a whole gallon of before he left.) When he left and the floor was dry, it really looked like nothing at all had been done and the odor still very much remained. I was disappointed but determined maybe there was no solution other than to replace the carpet. Fast-forward, my husband steam cleaned our carpets with a rug doctor we rented from the local hardware store and our carpet looks and smells fantastic again. The carpet I thought was going to have to be replaced no longer has any issue and at a fraction of the cost that we paid classic carpet cleaning. Not again. We will either do it ourselves going forward or hire a different company.

We used TruClean for the first time and were extremely happy with the results. We had been pet…read moresitting for some friends and had a few areas that needed extra special care, as we were not able to get the stains up. Jerry did the job, came when we expected, and finished after all the rooms and hallway was complete in a timely manner. We will recommend and use TruClean in the future.

I got five bids to clean several rooms of carpet in my house and Jerry with TruClean was the least…read moreexpensive and offered the most flexible service options for the job. I watched Jerry clean the carpets today and, in addition to being friendly and knowledgeable, he is thorough and very professional. I was totally pleased with the way my carpets looked after he finished. I would recommend him and use him again in a heartbeat.

Was a rip off. I had them quote me back in 2016 to clean carpet in a basement mother-in-law suite…read more Review dates back from that time in 2016. Guy that came (I think is the owner) was very short and rude with me. I told him the price was too much and he got pissed off he made the drive to Grimes. I didn't appreciate his attitude. I was ready to walk away from the deal, and basically told him "goodbye". He lowered the price a lot since I wasn't going to budge. I reluctantly agreed since I was moving out. Still way too expensive and didn't do a great job. Just went with him since my landlord was forcing me to pay for carpet cleaning, and was busy with other things. I would have gladly gone with someone else. Not recommended.

We have white carpet and had a couple of stains that they were able to get out. They came in and…read morewere very professional and the entire carpet looks fantastic! Another BIG plus is it will be dry in 2 hours!

I bought a white area rug like an idiot. Dog got sick a week later. I could be get it out so I took…read moreit to Dpringer. They cleaned it and scotch guarded it. Looks brand new and repels stay

I bought a white area rug like an idiot. Dog got sick a week later. I could be get it out so I took…read moreit to Springer. They cleaned it and scotch guarded it. Looks brand new and repels stay a now. I

My carpet looks excellent! They did a wonderful job that was affordable for this single mom!read more

Lathrops Carpet Clean are extremely knowledgeable about carpet fiber and upholstery fabric…read more I also had pet stains, but not anymore. They went above and beyond. I have used them for years. And wouldn't use anyone else. You won't be disappointed.