Have used these folks several times before and this time I inquired about a $119 3-room special. I…read morewas not home when they did the job (my wife was) and I had advised here it was a $119 special, but if they had to do anything extra, just be sure to get a quote. After the fact, found out the price was actually $206.....I asked for an explanation from the main office and got a lame response of "did you tell the tech that you were using the special"? Anyway, no further response and even though the carpet is clean, the blatant overcharge and BS response to my question makes me a future non-customer and I urge you to do the same.

Nate came out to clean our air ducts and he did a great job. He showed up right on time and got…read morestraight to work. He was friendly and professional but was also all business. We love that. He asked if we had questions prior to him starting. Price did increase from our first service in 2022 (nearly doubled) and it took some negotiating to bring the cost down but they worked with us. This is the second time we've used dream steam and if they are honorable to loyal customer pricing, we will hire them whenever our ducts need cleaning. Thank you, Nate.

My carpets look great. The two guys that cleaned them were very friendly and my carpets look new…read moreagain. They explained after they finished them about the drying process what to expect and how to make sure they were dry. I highly recommend them.

Zerorez came out and cleaned my area rug in my dining room. My rug turned brown. When they send…read moreanother tech out I was told the first tech used to much water on it and that is what ruined my rug. They took it and tried to reverse it but they could not. I was told to find a rug to replace it with and they would reimburse me a portion of the new rug. I have called, sent emails and I can not get a response from them to make this right. I would not recommend this company as they do not take responsibility when they make an error nor do they return phone calls or emails. Poor customer service.

We were seeking bids for janitorial services for my condo building. Yelp offered the ability to…read moreseek quotes from multiple vendors. The owner of Cleanly, Mike, responded quickly to my inquiry and was able to stop by the following day to tour the property. He arrived early for our appointment to review our cleaning needs and provided an estimate by the next day. I really appreciated Mike's prompt response to all my communications with him. Cleanly ended up winning a contract with our building. They were able to provide services within the next few days which we appreciated since our building really needed a cleaning. The owner and his cleaning staff are friendly and professional. They work hard to get the job done and do a good job. I've been extremely pleased with their services from start to finish.

To begin with, the customer service was outstanding. Mike ensured that he communicated every detail…read moreregarding the cleaning appointment, keeping me informed throughout the process. Both Mike and Elaine arrived on time, were extremely respectful, and made sure to ask if there were any specific areas I wanted them to prioritize. When I returned home after the cleaning, I was thrilled to find the carpets immaculate following the carpet cleaning and vacuuming--exactly what I needed with a little one about to start crawling. The hardwood floors were spotless, and they even took the time to tidy up a bit in my kitchen. Overall, the entire house was thoroughly cleaned from top to bottom. As we head into the winter months, this deep clean was just what my family needed, and I couldn't be happier. I will definitely be having Mike and Elaine back! I included a picture of the kitchen for reference!

This did not go well. I paid for 1/2 the cleaning up front and she never showed nor did I get my…read moremoney back. She had excuses for not coming and I gave her other chances, but she never came, nor refers the money like she said she would.

Nya and her partner were friendly and worked hard. Performed all of the services we agreed on…read more Would recommend.

Was a rip off. I had them quote me back in 2016 to clean carpet in a basement mother-in-law suite…read more Review dates back from that time in 2016. Guy that came (I think is the owner) was very short and rude with me. I told him the price was too much and he got pissed off he made the drive to Grimes. I didn't appreciate his attitude. I was ready to walk away from the deal, and basically told him "goodbye". He lowered the price a lot since I wasn't going to budge. I reluctantly agreed since I was moving out. Still way too expensive and didn't do a great job. Just went with him since my landlord was forcing me to pay for carpet cleaning, and was busy with other things. I would have gladly gone with someone else. Not recommended.

We have white carpet and had a couple of stains that they were able to get out. They came in and…read morewere very professional and the entire carpet looks fantastic! Another BIG plus is it will be dry in 2 hours!

I completed a use form online to request carpet cleaning. They responded to me fairly quickly…read more He explained my steps for preparation for cleaning. He showed up on time. Explained the process. Did exactly as he explained. His pricing was fair. He completed the job with expected results. Mycarpets were cleaned. Floors were not saturated. Were just slightly damp. I will definitely use him again. By tge way, I paid cash. I overpaid. Did not realize it. He called me later. Told me I overpaid by $50. Returned the over payment the next day. What a nice, honest, great guy and service. Give him your business.

Family owned business, use them to clean carpet at my rentals and they do a great job. Dennis is…read morethe one that has done most my rentals. Even had them do my personal home. Sometimes it's amazing what they can do. Looking forward to more work in the forward years!

Timely, friendly, explained everything and did exactly what they promised. We especially…read moreappreciate the zero fragrance.

Great customer service. Detail oriented. I appreciate how he made the time to instruct me how to…read morebest preserve my carpet.