If you need flooring, go right to Olson Rug Downers Grove and see Jennifer. We needed over 1300 sq…read moreft of flooring products in my Mom's house and she was a huge help to get the carpet and vinyl we needed within our budget constraints. Jennifer knows what colors work for all kinds of applications...even a house built in 1975! The place looks clean, fresh and updated with the new flooring! She is a fantastic person to work with and a great asset to the Olson Rug Team. The vinyl installers were scheduled to take 2 days but stayed late to get everything done in a single day...that's dedication! The carpet installers were careful not to mark up any of the freshly painted walls, and did a great job as well. We will be calling Jennifer and the Olson Rug Team when we are ready for new flooring in our own house. Well done Olson!

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

I can not praise them enough. From sales to installation they were a pleasure to deal with. The…read moreinstallers were true artist and their work was flawless. I definitely would recommend them

Wanting to support a local business, I approached them regarding installing vinyl sheet flooring in…read moremy 20 square-foot bathroom. After showing them a picture with residual tile grout I was told $1500. A man from Dorion came to measure, and indicated that the job could be completed for much less. Yet when they provided the official estimate, it was back to $1500. I was able to find a company to level the floor and install the vinyl sheet for under $300 plus the cost of the vinyl. Was it because I am a senior citizen? Was it because I am a woman? Whatever the reason, I can only assume they were trying to take advantage of me.

There aren't enough review stars for Chris and A Step Ahead Flooring! We bought our home 11 years…read moreago and have been lamenting the bleaching out of our family room's hard wood floor due to south-facing windows. (There's even the telltale square in the flooring when we move the rug.) We had no idea what to expect or what was the "right way" to fix it. Enter Chris. He came in and gave us a more-than-reasonable price quote and had a plan for everything (even how to puppy- and child-proof the new floors a bit). He and his crew were professional, efficient, courteous, tidy, and delivered an amazing product in a very quick timeline. My husband now wants to redo the entire house with Chris!

A Step Ahead Flooring does fantastic work. I recommend this company. The price is fair and they…read moredon't cut corners. The new normal in the trades is less than acceptable work for double or triple the money; in other words, a one time quick burn and turn. We have all fallen victim to this. The problem there is they are always looking for the next customer instead doing a good job and using their existing customers as marketing tools. I'll be using A Step Ahead Flooring for my next job. Word of mouth and repeat customers is the way to go. It's already in the name; They really are A Step Ahead !!

My wife and I shopped around before choosing Creative Floors, and we're so glad we did. Johnny, the…read moreowner, helped us develop a cost-effective plan that perfectly fit our needs. Throughout the entire process, he was responsive, professional, and always available to answer our questions or address any concerns. We hired Creative Floors to install vinyl flooring on our second floor, along with new baseboards and shoe molding. We were also pleasantly surprised to learn that updating our staircase railing fit within our budget. The result is beautiful new flooring and a stunning stained railing with iron spindles. The transformation has been incredible. It truly feels like we have a new home. The difference is immediately noticeable when you walk through the front door. I would highly recommend Creative Floors to anyone looking for quality workmanship, great service, and excellent value.

I recently purchased a studio in Downtown Chicago and hired Creative Floors to remove my old…read moreflooring (carpet + tile) and install new LVP flooring that I had purchased myself. From start to finish, the experience was excellent. Johnny, the owner, was incredibly responsive, easy to communicate with, and flexible with scheduling. During the initial assessment, the team listened carefully to my ideas and concerns and offered thoughtful solutions. They even custom-matched and installed a broken baseboard piece and supplied quarter rounds I didn't have--they went above and beyond what I expected. The project was completed efficiently in two days, and the crew was detail-oriented, knowledgeable, and respectful of my condo's HOA guidelines. They were patient as I worked through approvals and logistics, and they did a great job cleaning up both my unit and common areas. I'm extremely happy with the quality of the workmanship and overall service. Creative Floors delivers excellent results at competitive prices, and I would highly recommend Johnny and his team for any flooring project.

I would not use this company again. The salesperson told me the boards needed to be replaced and…read morequoted me for that work. When the installer team came out, they did not replace the boards and told me new boards were unnecessary. I was still charged for the board replacements anyway. I disputed this directly with the company on March 19th, the day of the installation, and did not receive a follow-up. I had to reach back out on March 31st to continue addressing the issue. At that point, they asked for photos, despite my earlier explanation that photos would not prove anything because of the nature of the work. Today, they responded by saying the pictures were "not proof" and agreed to issue a refund, but only after I pushed the issue. At that point, it's no longer just about the money. It's about integrity, poor internal communication, and how a legitimate customer concerns are handled by this business.

I had carpet installed from this company. First off the contractor…read more cover my light switch. Then out of 9 closet doors they stuck one in the track knowing it wasn't right. They finally came this morning they did the light switch but they couldn't do the door. The company tells me your carpet was too thick. I informed them your contractor did this not me. She informed me we don't shave doors down. I responded with I have door all of them work except one. They refuse to rectify the situation. Now im going to fix the closet door and see them in small claims court. Bad thing about it is these Latinos two couldn't speak English. So I know they're illegal. Let me call ICS on this company.

This has been one of the most pleasant experiences working with Matt and Karen of Floor Coverings…read moreInternational. They are thorough and meticulous with details - which means a lot to me. I had my second floor carpet replaced with the same vinyl flooring on the first floor. They were able to match the flooring for a cohesive look and it turned out great. Highly recommend!

They did a great job from start to finish. They were on time professional and went above and beyond…read moreto help me with my flooring needs. I will use them again.

Highly recommend JP Hardwood Flooring!…read more Johnny came out to my house and gave me an estimate to refinish all of my hardwood floors the same day. He does charge more than a few other quotes I received, but his rates reflect the quality of his work. He is very responsive and laid down all of the stain options I was looking at in 4 different rooms throughout my house so I could really see how the color looked in different lighting conditions. He was also able to seamlessly fill in all of the cracks in our floors making them look brand new and did the entire house in less than a week! Make sure you do your research on whether or not you want Synteko for your finish - we ended up going with a water-based finish since we have a dog and little babies crawling on our floors and didn't want to risk the toxins, but I would definitely trust Johnny with the finish if you're interested in it. Finally, about a month after moving in, one of our stair treads broke off and Johnny was able to come and replace it in a matter of days - he asked for the measurements ahead of time, so when he showed up at 8am, he already had the tread pre-cut and was done with everything within the hour. His work is truly phenomenal and I would recommend him for any hardwood needs you have!

Johnny and his team were absolutely amazing to work with! They were always punctual, professional,…read moreand respectful of our space. He fit us in last minute which was very appreciated. The work was done efficiently -- they replaced the carpet on our stairs with hardwood, and the color match to our floor was nearly perfect. We were impressed with the outcome; it truly exceeded our expectations. Johnny is incredibly knowledgeable, honest, and offered fair pricing. He was also very responsive throughout the entire process. Our stairs and floors look fantastic -- I highly recommend Johnny and his team!

We absolutely love our new floors. Don was kind and helpful as we contemplated our choice. Wayne…read moreand the install team were very customer supportive. Juan and Jason are impressive craftsmen. Overall, a great experience!

We have had the Hardwood Floor Store install two floors for us ten years apart…read more First we had them put a oak floor in our house and they did an excellent job which included matching up with an existing floor. You could not tell where the old floor ended and the new floor began. The second time we used them was in a condo that we had just purchased. We had them install bamboo flooring and they did an excellent job. A year later there had been a little bit of shrinkage in the floor which is not totally unexpected and they came back and fixed everything at no charge. We could not be more happy with the service we have received.