I love my apartment at Shaker Run. I have been here for over 20 years now. Spacious apartments &…read morequiet environment. Kathy, the property manager & the maintenance crew are always very helpful & available. They do a great job considering they have hundreds of apartments to attend to. Very well run community.

I've lived at Shaker Run for nearly seven years. In that time I've had issues, per normal apartment…read moreliving, but any time that I've reached out to the office I've gotten help and the problems resolved. Recently they went above and beyond to make sure a very stressful issue was resolved and went to extra steps to be sure that I was happy living here. No other place I've lived has ever done that. The owners, staff and maintenance team treat tenants like friends and family, not just a rent check. No apartment community is without faults, but when I hear people complain I often wonder if they have tried other communities in the area because I have, and this one is one of the best. The apartments are spacious and cozy, and I have made this my home.

Lived in Towne Towers for three year. Have to leave since I'm moving out of state. But I will…read moredefinitely miss the excellent service and exceptional staff members there!

I've been a resident here for years and the staff is great! Maintenance always fixes any issues and…read moreMichelle, the Office Manger, is friendly and alway helpful and willing to listen to any concerns. The apartments and grounds are clean and well maintained.

They act in bad faith. Think twice about submitting any application…read more I spent $240 for 2 separate applications. Never heard back about the first. Thought that would work itself out as I applied for the second. Signed a lease at the second. Paid $2000 security deposit. Had to break the lease ONE WEEK after signing because I'd signed it based on what an employee had mistakenly told me. They let me out of the lease but kept all the application and security deposit money. They act in bad faith. Glad I did not become a tenant there. I posted a review with this information on another site and they responded that I could call the management to discuss the issue. I did. they did not return my call (2 days later so far). I could not input that info on the other site, so in case that is also true here, should they post that they are trying to resolve the issue, know that it is false. however, if they return my money, I will definitely post that.

We had been looking at many places but for some reasons had little luck. When my partner and I saw…read moreSchuyler Commons we had hope and with a friendly tour and our many questions answered may be residents.

I lived at Hawthorne Gardens for over 20 years. I anticipated living there for a few years and to…read morebuy a home from there. But I was so comfortable there it was hard to leave. So close to everything, markets, mall, easy access to major highways.15-minute commute to downtown Albany. Apartments were well maintained and very large for the $$$. The most important aspect for me living alone and being an older woman was how comfortable and safe I felt there. Never a hint of trouble in my 20 years there and Neighbors were very friendly. I recently moved to a warmer climate, but my miss the home I made there, it was a great place to live. If you are look for a reasonably priced, safe and comfortable place to live look no further than Hawthorne Gardens.

I have been living at Hawthorne Gardens for 4 years. The apartments are at a great value for the…read morearea. Access to pool, gym, and very responsive management and maintenance team. Our very cozy apartment is ground level, which comes with a few drawbacks (mostly that bugs find their way in more easily, and increased humidity = mold growing more easily). But the maintenance team is very responsive in helping manage these. These apartments were converted from an old folks home so if you're lucky; you'll get a wheelchair accessible apartment with some extra elbow room. The community feels very safe and friendly, walking distance to a variety of stores. Laurie (the property manager) is a sweetheart and will help you feel that you're right where you need to be.

The prices r very high and they have Quite a few…read morestipulations in order to live there .

Update to my review of two years ago. I listed "no pets" as one of the few remaining positives…read more Strike that. There has been an explosion of "emotional support dogs" in the apartment community. They are everywhere. Dog crap and urine all over the place. Many owners ignore the leash laws. Rules that owners agree to are not enforced. One owner let their dog defecate on their balcony instead of walking the dog. I know several tenants who bought their certifications on the internet and the office just accepted them without questioning their legitimacy. Almost 200 apartments in each building and now the place is filled with dogs and bad owners of dogs.

I have been at The Residences at The Crossings for a year now, and do not foresee moving out. The…read morebuildings are well kept and secure. The building management and maintenance staffs are outstanding. There is a Building Manager here seven days a week. The maintenance staff has responded to a few requests of mine promptly, did the work correctly, and left the area clean. The grounds are lovely and back on to The Crossings park. Other residents are friendly but not intrusive. Honestly, I can't imagine a better apartment complex to live in in this area.

DO NOT MOVE IN. To start - Laura (manager) is a nightmare. As many in the building also have the…read moresame feeling, she is cold, unfriendly and does not care about anything but money. Another tenant after telling him this story said she did the same to him with the "nickel and diming". (I told her this over the phone and she said "she doesn't care" with a terrible attitude). A reference to this would be that she lied and did not tell me that the prior tenant had passed away in the apartment which I found out through another tenant on my last day of moving out. I asked why it smelled so awful when I looked at the apartment and she said that it was because the man did shower himself properly as he was in a wheelchair. I would never have moved into this apartment had I known this. According to NYS law the landlord is required to schedule a walk-through no later than 14 day prior to the tenant moving out WITH the tenant. Laura did not do that. At this time I would have specifically understood that I had to replace the carpet (which is also crazy) to let me know that I would have to put it in the condition they required upon move out. I scrubbed the apartment top to bottom - this should not include normal 'wear and tear' which includes baseboards, rugs and walls. She said it was 'absolutely disgusting'. I am a clean person and to be charged over a thousand dollars and not get my $1650 security deposit back is ludicrous. Also I had one of the maintenance men check out the walls before moving out they said they were completely fine and they "paint over them anyway". Yet, I am charged hundreds of dollars. Neither the carpet or walls were damaged - I never hung one thing from the wall other than a TV (which was filled prior to move out). The carpets were dirty from normal wear and tear - no damage done and I left them, and the entire place, vacuumed. There, as pictures show, are indents in the carpet from a bed, this is classified as "damage". Are tenants supposed to sleep on imaginary beds? These are the duties of a landlord to take care of. It's insulting beyond words. Also, apparently "scrubbing the tiles" is something that needed to be done. Had she followed NYS guidelines I would have known about having to "scrub" tiles - which I left vacuumed and swiffered. This is nothing but a money hungry woman trying to pull a fast one on tenants. Good thing the law favors tenants. I have email correspondences supporting my claims and it will be a shame to take this to court. Renter beware. Many other places around.

So fun! We had our holiday party here. It was during closed hours which made it even better. Our…read morehost was so great. She fed us and made sure we had everything we needed. We bowled and we did the bumper cars and we played lots of games. We had so much fun. The food was really good. We got several different types of pizzas, spanakopita, chicken sate, meatballs, couple of other things. It was really good. We even got to pick our prizes out from the tickets we won from our games. Lots to choose from!

They charge fees for everything making rent cost way higher than advertised, plan on an additional…read more$300/month more than what they advertise

If I could give them zero stars, I would. The worst experience ever renting from Rosetti's new…read moreproperty in Guilderland. Had nothing but problems from day 1. The apartment is very very dark and the humidity was very high. They did provide a dehumidifier but expected us to run it and pay the electric. Our heating/energy bill was never as high as it was living here. The apartments must have built on swamp lands. The engineer/designer should issue a full refund for these poorly designed apartments. I would never rent from Rosetti again. We lived there for 1 year and they didn't tell us before we moved in that the property would not be finished for another year +. Then, when they issued our renewal, they wanted to increase the rent! LOL

We moved in last year and we've been paying $2550 per month, and I'll tell you it is a disgusting…read moreplace and a terrible experience. They have 10 year old rugs which when you compare different areas/rooms the carpets are two different colors (from how long they've been left uncleaned) and are making us sick. The house and the rooms inside it including the kitchen and bathroom are 20 years old in itself and on the verge of falling apart. They told us there would not be pest issues especially in the basement but we have mice, bugs, and all sorts of pests especially in the basement. Yet, when you ask maintenance to fix anything including the pest issue they always go to charge you right of the bat. We stayed one year and paid $30,000 dollars total. Now they are asking for $2750 per month. I want to give them zero stars but this review site only allows me to only give one at the very least. It's the worst place to live and I'd only recommend it to anyone who wants to be miserable as long as they stay here.

Upon meeting with the leasing office, everything seemed nice and professional. Things started…read moregoing downhill right after I moved in. Mainly the lies and confusion. The unit was DISGUSTING, even thought they said they are cleaners come. They later told it was not as clean b/c they used a different service than normal. The living room had carpet even though she told me it would be wood and they did not even bother to shampoo the bedroom carpet. Jen specifically will give you information and make a agreement and will alter forget or lie. IF you look all around the grounds they focus on cleaning where they have to but the back of my patio was constantly dirty. They also do not do a good job on snow removal esp if you have pets. Beware. Rent will go up about $100.00 each year, I was there for 4 before I left. I should have left a while back but moving is a pain. I am much happier in my new place.

Great place to live! Melinda and Jen are very attentive and maintenance repairs are done quickly!…read moreI've been here over a year. Renewed my lease. My building is modern and very quant. It's quiet and nice resident's that interact well with each other. I would definitely recommend.

Great service thank you for your help and support. The best of all time greatly appreciate it and…read moreI hope to have you for next time.

Outstanding craftsmanship. Went above and beyond expectations. Show up when they say and cleanup…read moreeveryday before they leave. Highly recommend and will be my go to company for any home improvement. Price was excellent for what they did. Do yourself a favor and call this company first. You will not be disappointed with the end results.