I'm delighted that, for a change, I can write an unqualified, glowing review of a general…read morecontractor. My previous experiences with contractors have ranged from marginal to good, but our experience with Impact Renovations has been exceptional. We first contacted Impact about renovating an old outbuilding on our property that had a partially collapsed roof. From our initial discussions about what we wanted, to the specifications, timeline, and expected quality of the work, we were impressed by their thoroughness, professionalism, and responsiveness. We signed a contract in late May 2026, with completion estimated at 6-8 weeks, and they were remarkably close to that timeline. Throughout the project, communication was excellent. I always knew what to expect, when to expect it, and who would be on site. My primary contacts were Eric and Bryan, and both were personable, professional, and a pleasure to work with. We especially appreciated that Eric and Bryan, who is also a co-owner, were regularly on site to inspect the work and make sure everything was progressing properly. Brandon, the other owner, also stopped by to inspect the project and discuss an unexpected issue that arose. Because this was a renovation of an 85-year-old building, we encountered numerous unexpected problems along the way, including several walls that had to be partially removed and rebuilt in order to complete the project. Impact took every challenge in stride, and the end result far exceeded our expectations. In fact, the building was truly a wreck when they started. Before contacting Impact, we had even obtained estimates to simply demolish it. Seeing what they were able to accomplish was incredibly impressive. If you're considering a renovation or construction project, I strongly recommend talking with Impact Renovations before selecting a contractor. We couldn't be happier with the work they did for us, and we would absolutely use them again.

My experience started off positive, but it quickly became frustrating and disappointing. More than…read morethree months after my flood, my home still had not been rebuilt. Brandon failed to verify permit requirements with the City of Lakeway for the buildback portion of the job, which caused additional delays. I was then told the delays were because I would not hand over the full insurance payment before the rebuild even began, which I had been advised not to do. I also did not feel the company was transparent about the subcontractors working on my home. After the mitigation work was finished, I chose not to continue with them for the rebuild. Windows and doors were left unlocked, wood from under the dumpster was left on site, and trash from subcontractors was left in my garage. Overall, I would not recommend this company. Your response to my first review leaves out important facts. I was asked on 12/10 to turn over the full insurance amount for the buildback before I had even received a scope of work, which was not provided until 12/12 after multiple requests. On 12/16, I reported the dented microwave, asked to review subcontractor estimates before any work was scheduled, and specifically raised the issue of permits. At that time, I was told permits would be properly obtained and estimates and scopes would be shared in advance for review. If your actual position was that no permit inquiries or other buildback steps would happen unless I first handed over the full insurance amount, that was not clearly communicated. I paid what was owed for the completed mitigation and remediation work, which took more than three months to finish. My decision not to move forward with the rebuild was based on the lack of transparency, the delays, the conflicting communication, and the condition in which my home was left, including unlocked doors and windows, debris left behind, and damage I reported during the process. At no point was my concern a refusal to pay for completed work. My concern was being asked to release roughly $78,000 before I had any real transparency into pricing, estimates, or the full scope of the rebuild. Combined with the delays, the communication issues, and the condition of my home, I did not feel comfortable trusting them to handle the rebuild.

Excellent work, competitive pricing, and outstanding clean up. Highly recommended. The Wilson team…read morewere punctual arriving and completed the job on time.

Great company. I highly recommend! Great communication, friendly employees and outstanding…read morecraftsmanship!

Please see my account page to view photos of our chipping floors…read more UPDATE ***I am editing my review b/c we have now lived with these floors for just over 3 years. I know, like you, I did not think they could get any worse..so so very wrong. I just lifted my couch to see that the safety gliders- you know the round things on the bottom of your couch used to protect your floors?- I now have FOUR HOLES in my floors where the gliders were. The floor has actually crumbled away completely in the exact shape of the protection gliders. It is clear and obvious that the overlay material the owner used must be incredibly cheap. We know dozens of families who all have concrete floors and not one of them has had the crumbling and chipping issues we have. Please, for your own sanity, use any other company- avoid this one at all costs. **** 1/20/2011 So a year later....we have lived with the floors for a while now. We are still having scuff issues but not as bad since we switched to a matte wax (per the owner's recommendation) as opposed to a high gloss. Still having major chipping issues, just found several more in my kitchen yesterday. The over all too dark, too reddish and splatter marks are for obvious reasons still the same so there isn't anything that can be done about that. Unfortunately, the samples he made us on 4x4 tiles were thrown away so I cannot include a picture of them for comparison. They were a medium tan color not reddish in the least. Which as you can see from the attached pictures, our floors are very RED- which we specifically asked to avoid....and they are very dark, which we specifically asked to avoid. You can also see from the attached pictures on my account page, it is pretty impossible to determine the finished color once the stain as been laid down but not yet blended. The problem with this is, the stain is already laid down so there isn't anything else you can do- you really have no idea what the end result is unless you do this as a living...which we don't. The owner responded that we lived 45 mins from town so that is why he was late every day. He would leave each day and tell us what time he would be back for the next day...our house wasn't moving overnight, not sure why he was still over an hour or more late every day. What time he arrived is pretty insignificant in the whole realm of things. Our issues are the overall color was nothing like the tan sample (and as he said, he can't really control that tho other contractors have said that is not true) and the fact that the floors are not holding up to normal wear and use. If one of my kids accidentally drops a fork it guarantees us yet another chip. It's so disappointing to pay a lot of money for floors but now have to constantly baby them.

I was a design-builder for ten years and know a thing or two about houses and construction. My wife…read moreand I had to refinish an existing concrete slab whose original coatings from when we built (2007) had failed from the get-go, getting gummy and gross and melting anything made of rubber. Concrete polishing came into its own around 2009-2010 in the Austin area, and I really liked the option because it avoids coatings. Jason came highly recommended from a larger firm I knew about that focuses on commercial floors, and Jason helped us respectfully and honestly through the whole process, start to finish. Because it was the whole first floor of our house, we moved into a nearby HomeAway rental while Jason went to work. After a busy week of hard work, Jason delivered 1200 square feet of diamond-polished concrete on a slab that had never even been designed for such treatment. It has served us well for six years now and is by far the best floor surface I've ever lived on as far as durability, ease of cleaning, and day-in, day-out good looks. It's not a fancy floor, just a super-practical one that blends into the background when supported with nice rugs and furniture. The upfront cost, while not cheap, was comparable to laying hardwood, which would not be a practical choice on our main living floor. And the smooth, matte-finish, exposed aggregate we now have ought to last indefinitely. I recommend Jason and AllStar unhesitatingly. We love our diamond-polished slab concrete floor with the exposed aggregate and gentle luster.

Fair pricing and couldn't be happier with the way they helped us hurdle through our dream exterior…read moreremodel!! We are already using Keith and his crew on additional projects!! Complete rebuild of the exterior of our home. Siding, Soffit, Roof, Paint, Gutters, Trim!!!

Keith and the entire team at TWT did an outstanding job at a fair price on our covered patio…read moreproject. Keith provided a very detailed, itemized proposal that set a baseline for the project. Very easy for us both to understand and agree on adders and deletions. Communication from Keith and his team was amazing. Every subcontractor was professional, polite, efficient, and cleaned up every day before they left, including covering any wall penetrations to prevent damage from unexpected rain. In spite of being peak Spring time and above average rain, the project was completed in a short time. Our patio and roof are stunningly beautiful. I will use TWT and his subcontractors for all future projects. Thanks Keith!!!

It's been three years since Jerry and his team replaced our ageing cement patio and walkways with…read morepavers. Due to the drought, and what appears to be a resultant sink hole in our yard, our beautiful walkway needed adjustments. Jerry and Caleb responded quickly and provided the needed repairs. It's rare to find this level of integrity and commitment to long term customer care. We highly recommend you consider them for any future projects.

We contracted Signature Pavers to widen our driveway (3 ft wide X 30 ft long). Jerry came out to do…read morean estimate and made a suggestion on paver color and style. He said it would match our house brick very well. Jerry was spot-on! The pavers are a perfect match. Caleb and the crew showed up early and stayed late to finish the project in one day. Caleb was a pleasure to deal with and was always on scene to manage the crew. They had to come back a few days later to seal the pavers, due to rain. Communication was outstanding with Caleb. All in all, we are very satisfied with the end product. It's exactly what we wanted. Signature Pavers delivered! I would highly recommend this company for your paver project.

Brian was amazing! He came out right away and fixed a concrete tile that had fallen off the roof…read more He was happy to do it even though it was a very small job. I will definitely be using Lakeway Roofing in the future!

Brian and his team did a great job repairing my garage roof and went the extra mile by hiring a…read morepainter to fix the sheet rock damage on the inside of the garage. I would definitely recommend Lakeway Roofing for your roof repair needs.

First, A polite…read morehuman answered the phone when I called to schedule a quote for some patch work. It was a day or 2 to get someone out to look and the damage and give a quote. The person who grave the quote was prompt, efficient and professional. Quote itself was a bit of sticker shock. But I guess that's the going rate now days. I sat on the quote for a few days because I was sticker shocked. But after a few days decide just to go with it because I wanted to get it done. I gave them a call to schedule the work and did a down payment over the phone. Person came out on when they said they would and completed the work. Did a good job and at least I know the work is done right. IE - no more leaks. Minus a star for the price. But piece of mind is worth it.

Our roof was damaged from a recent thunderstorm with hail that damaged our roof…read more We had a recomendation from a neighbor that Roof Joker is a excellent company to work with - and it is! They quoted a price - which came very close to what the insurance company was willing to pay (Roof Joker & insurance company did NOT work together to determine the cost of the repair). We now have an upgraded roof (above the builder grade). It took them two days to repair to roof - and they cleaned up rather well. BTW - they do not send out "agents" knocking on doors to drum up business - their reputation brings them the business. Their crew are long time workers for Roof Joker and not from Lowe's or Home Depot parking lots.

Poor quality and decks came out ugly. Likely going to replace again in the next year or two since…read morethe cedar is already fraying. The initial job they did was mediocre and even after they came back, it still looks bad. Wood is different colors so this comes out in three colors and looks like the picture below. I would not recommend to anyone that cares about the appearance.

Terrible company. Not only are that not well versed on fenced regulations in austin they are…read morenon-responsive to inquireys once hired. DO NOT recommend this company! Poorly run, non-responsive, steal your money once paid! AVOID at all costs!!!!