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    JP Exteriors

    4.7 (110 reviews)
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    Despite the many 5 star reviews, we had a pretty awful experience working with JP Exteriors. It started when we accepted a bid to replace our entire house with Andersen 100 windows. We signed the contract and put a deposit for half the entire amount. After we signed the contract and put in our half deposit, we were informed that 2 of our windows are arched and Andersen 100 doesn't make arched windows. They said we could replace our front of the house windows with Andersen 400 or Simonton. Simonton is supposedly a less expensive window than Andersen's 100 series. But, they quoted us a higher price to replace the front windows with Simonton than we were quoted for the same windows in Andersen 100. We ended up ordering Simonton Windows with grids for our entire house. We had already paid ($15,000) from our original contract and we were locked in with JP Exteriors. On window installation day, we noticed that there was one window at the front of the house missing a horizontal grid. They let us know that they could get us a "great price" to replace the window that we had already paid for with the proper grid. They also left several small projects unfinished including painting the trim around 2 windows, filling interiors holes around 3 windows, fixing an interior window sill that was damaged during window installation. Ultimately, the window that was missing a horizontal grid was replaced at no additional cost to us and the remaining unfinished items were all competed in a satisfactory manner. However the replaced window that was missing a horizontal grid has now been replaced and the vertical grids on the top window are not lined up with the vertical grids on the bottom windows (See photos below.) It looks terrible and is at the front of our house. We wanted to love JP Exteriors based on their 5 star reviews, but unfortunately, we have had a 1 star experience. Update: They have said that they will fix the window so that the grids line up. If this happens, that will be good.

    Windows

    Cannot say enough good things about JP Exteriors as a company as well as the windows they installed in our home. We received quotes from 3-4 reputable big name window companies and JP's price point was tens of thousands of dollars less. The entire process was top tier. Their transparency, communication, speed, product quality, and installation was outstanding. We took out some big arch windows and it was so great that JP was able to install siding to fit the new window shape. Nothing cookie cutter about them. This made the job seamless and smooth. Do not go anywhere else for windows! We have fiberglass windows with the exception of two vinyl windows (circle and arch), and they look great together even though they are different brands. This was only possible because we went with JP and they sell multiple window lines so we were able to choose what best fit our needs and budget.

    Before
    Emilio L.

    I would highly recommend JP Exteriors for any window replacement/upgrade. I was spending too much on my electricity bill and figured replacing all 19 of my windows on my home would improve efficiency. Brandon, Griffin and Oscar and others were all very thorough and professional with the entire process. We waited 6 weeks after they took exact measurements for the windows to be delivered and install took only two days. Very pleased with their work! I've included some before and after pictures below. The white grid windows are the 20+ year old windows and we went with black picture/casement replacements.

    Love it!
    Kirsten R S.

    The process was straightforward and smooth from start to finish! Everyone was great to work with and the final results are fabulous!

    Scorching inside electric meter
    Dianne K.

    UPDATE: The owner of JP called and accepted responsibility for the electrical issues and repairs and will discount the siding bill to reflect the $5953 in charges. We are paying for the whole house surge protector to bring it to code. There have been threads off and on about siding companies. We interviewed 3 and went with JP Exteriors. Some of it went well and some of it was a disaster. The salesman was knowledgeable, notifications were prompt, delivery of materials was on time but not the right items as a giant pile of OSB appeared but we were scheduled for 1" foam board, a dumpster was placed across the entire driveway but they cleaned up every day. Site supervisor introduced himself and gave me a card with cell #. Found out later the company only uses subcontractors-not employees. The crew removed the old siding and black paper then rocked / yanked our electric meter off the side of the house to put the siding on behind it. UNFORTUNATELY this caused them to short out our electric meter as one of the screws that used to hold the meter to the house fell onto the connection of the city 120V power line in the box. It not only caused shorts and outages at our house but apparently in the house behind ours. The first we knew about this was around 2am when the smoke alarm began to blast and power went on and off for hours. Finally in the morning resetting the breakers seemed to help. We contacted JP but their take was electric was not their thing. More problems through the next day and we called out both Austin Electric and Salt Electricians to diagnose and resolve the issues we were having. The crew did a really great job of putting on the siding and painting it. I wish they had done the required contact to the city of Austin to have the electric meter removed properly and reinstalled. The repairs and city meter fee amounted to over $7000 and took over 6 hours to resolve leaving us without power all that time. I am also minus 1 freezer we used for the food pantry and not sure what other electric damage was done. I would be forewarned that just yanking the electric meter off the old siding and gluing it back to the house is dangerous and costly.

    House
    Ben C.

    I was debating leaving a 4 star rating due to some issues after the initial job was done, but the work was so good that I think they deserve 5. The work was done on time, everything was according to contract, and they were responsive to all my needs before I agreed to finish the payment. One negative was that communication was difficult at times, and once the job was done it took a couple months to clean up the debris and tie up the loose ends of the project. I got pretty frustrated at times, but they were responsive and professional and took care of everything. My house looks brand new, and all at a competitive price. I would highly recommend this company.

    Before - hail damage

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    3 months ago

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    4 months ago

    Installed all of the replacement windows in our home. We had a good experience and can recommend JP exteriors.

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    3 months ago

    Very good service they fixed my house and made it look beautiful. Without you, I would be living in a pig sty

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    Page 1 of 3

    Ask the Community - JP Exteriors

    Do y'all do just the installation and painting if I already have the James Hardie material on hand?

    Hi Ben, thanks for contacting JP. We usually don't do "install only", but what's the situation & we can discuss? thanks… 

    Don’t See Your Question? Ask Away!

    Review Highlights - JP Exteriors

    Mike was kind and quick to respond to my many questions, and his crew's attention to detail was impeccable.

    Mentioned in 24 reviews

    Read more highlights

    Austin Roofing Company & Water Damage

    Austin Roofing Company & Water Damage

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    I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

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    4.7
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    Based on recommendations from our neighborhood Facebook group, we called Top Dog Roofing to inspect…read moreour roof after the big ice storm in Austin. They found long term hail damages and helped us work with our homeowner insurance to get our whole roof replaced. Top Dog only charged us the amount set by insurance, which is way less than what other companies quoted us. My agent from Top Dog was Vance Blair. He was the nicest guy - friendly, knowledgeable, super attentive and punctual. He was helpful without being pushy. He responded to all my texts and calls within the hour. He guided us step by step while dealing with insurance and in getting approval from the HOA. The Top Dog team replaced my whole roof in one day. The team was fast, efficient, and respectful to us and our property. They did a thorough cleanup after the job. It's been 4 months and the roof holds up great and beautiful. We were very happy with Top Dog Roofing and highly recommend them. Thank you, Vance and the Top Dog team, for a job well done!

    I paid them off several years ago. Just wanted to be given credit for doing so. Paul McKenzie was…read morethe owner. It was called TOP DOG. They said they would change my report and indicate they were paid off completely. I talked with Paul and he seemed like an honest person. But apparently he is not. If you value honesty in the company you work with, DO NOT USE THIS SERVICE. JUST GO TO THE NEXT ROOFING COMPANY. THEY SEEM HONEST BUT ARE NOT. JUST SNAKE OIL SALESMAN.

    21st Century Austin Painting Siding & Roofing

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    We first reached out to 21st Century Painters back in May 2022 for a whole-house estimate. Although…read morewe weren't ready to kick off the project just yet, their reasonable quote and stellar reputation in the Austin area kept them at the top of my list. Fast forward to March 2026: as we began preparing for broader home renovations, we reconnected with them for an updated whole-house quote. After hiring a handyman to take care of minor repairs around the house, we were finally ready to paint by May. Because 21st Century is so popular with local school districts and commercial clients, their summer schedule fills up fast. However, they promised they could start our project in August during the first week of school, and they delivered right on schedule. Throughout the planning phase, they were incredibly responsive to all my questions and accommodating whenever I needed to update our project scope. When work began, the execution was incredible. They initially estimated the job would take between a week and a half to two weeks. For our nearly 3,200 sq. ft. home, we stayed at a nearby Airbnb expecting a longer process, but their team was so efficient they started on Monday and wrapped up completely by Saturday! The quality of work was outstanding, and their customer service is truly top-notch. As a self-proclaimed perfectionist, I was amazed when I did my initial walkthrough. There were only a few minor spots that needed touch-ups; everything else looked flawless. The owner, Gary, and project manager, Mike, maintained excellent communication and knew the exact status of the project at all times. The crew was courteous, respectful of our belongings, and made sure the house was securely locked up every day. During the final walkthrough, Gary personally ensured I was 100% satisfied and had the team address the few touch-up spots right on the spot. They were so appreciative of our flexibility with scheduling that they even brought a box of donuts to the final walkthrough! Our home literally feels brand new now, and we are so excited to enjoy it for years to come. I will definitely be hiring 21st Century for any future painting needs.

    Service: high. Quality: high. Price: high…read more Despite power outage for two days whole house interior was completed efficiently 10 radiant colors

    JP Exteriors - roofing - Updated August 2026

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