I have been going to blue Ribbon for al least eight years . Always great service and friendly…read morestaff. Very personable

This review starts with mixed feelings. I know this is a good independent store. they have good…read moreproducts. I do not know if the prices are good. unfortunately I had a bed experience in this store today and I think it was a 50/50 split who caused the problem. so this it what happened. I went into store to get cat kibble. I explained to the lady there what we feed our two cats now. I think she started off wrong by calling what we feed our cats 'bologna' referring to the quality of the Vet purchased food $150 a bag plus tax. I thought this a bit forcefull, we try our best but here was a retail person putting our decision in a bad light. Further note she told me that cats don't need to drink water and only do because they are dehydrated. I told her I disagreed with her and that all cat drink water. She mentioned something about cats metabolism and again I thought her approach was not correct for retail sales. I told her she was too aggressive for retail sales. I did not swear it I was firm in making my point known. she explained that she had done research on cat food and I asked her what type of research. she told me she has a degree in biology. it went back and forth, I settled for a big bag of food and took it to the counter. she left the sales area. I told the man at the counter that she was too aggressive for retail no sales. he told me that that was my opinion and that I'm entitled to it. well of course I am. He also told me I was rude. one thing lead to another and I left the store without the cat food. I know their side of this story might be different. so if you read this please note I'm not badmouthing them in any way. I was firm in my opinion and challenged them several times to explain where they obtained their information and opinions regarding the competitions and their products. Enough said thank for reading this review. Peter Metaxas Iona PEI

I had and have a very feisty puppy that was in need of some major discipline. Brittni started him…read moreout on name recognition and cones. Weeks later we had barely started another game. All the while my dog is shredding everything in its path. I kept mentioning this to her but never was discipline part of the routine. And Brittni could be very condescending about how training was going. I spent a lot of money for basically nothing.

If it were possible to give negative ratings I would. I gave them a 1 rating of Facebook and they…read moreaccused me of being a troll, despite actually being a customer, who they could have looked up very easily since it's Facebook and my name and picture were listed. They didn't even know I was a customer. The trainer managed my dog poorly, choked him out until his tongue turned blue. 3 mins she held that choker chain. I quit going even after I paid in full for a top tier package. They never followed up. Terrible trainers and customer service. There are plenty of other options on a small island. Find them.