Easy to communicate, fast service, very reasonable pricing…read more Thanks for the great service sharpening my knives!

FORREST ROBBED ME! DO NOT COME HERE! THIS GUY WILL RUIN YOUR STUFF AND TAKE ABSOLUTELY NO…read moreACCOUNTABILITY FOR IT!! I am beside myself right now! I gave this guy so many chances to right his wrongs before I gave this review. I got 2 pairs of shears done here a week ago that I use for dog grooming and he charged me $40 and said he needed an hour. $40 is really high and an hour is obscene but I gave him a shot anyways. BTW it was a 20 minute drive for me one way. I drove all the way home and drove all the way back and picked them up later that day. When I got home, neither one of them cut hair. I had to go out of my way and drive all the way back AGAIN so he could "fix" them. My straight scissors seemed ok after he "fixed" them, so I gave him another pair of straights to do while he attempted to fix my curved scissors. I wanted to believe in this guy and give him my business. This is his career, his business name carries the word "Shears" so I figured, maybe, he just had a bad day the first time. I even paid for the second pair of straights to be done, but I felt it was pretty unbelievable he even charged me for them, considering all of this. Don't I feel like a dummy because when I got home for the 3rd time, the 2nd pair of straights I paid for today, also won't cut hair. None of them cut! My $100 pair of curved scissors(the most important ones) appear to be damaged beyond repair. It bends the hair all the way to the top. They are completely ruined. He made them even worse the 2nd time around. I called him politely today and told him none of my scissors cut hair, and that I can't afford to pay again for someone else to fix them and he started yelling at me and told me I'm too negative and to take my business elsewhere. He had the nerve to tell me it was all my fault my shears don't work when they worked fine before I gave them to him! I just wanted them sharpened so I could go back to work. He took absolutely no accountability or had any remorse and had no issue taking my hard earned money knowing damn well that he was incapable of sharpening them. My shears are my livelihood as a single mother and He ruined all of them. I should of never came here and givin this guy so many chances and so much money. This guy claims to be a working American but there is nothing American about how he conducts business. Business who rob their customers should not stay open and should never be supported. This guy is a criminal!

This place is a gem. Local restaurants have a knife swap program where they weekly trade out dull…read morefor sharp knives. When these get retired, you can buy them for pennies on the dollar. I came in with a Japanese chef knife, a cleaver and a pocket knife to sharpen to better than new for 13

Fantastic place for all your sharpening needs at fabulous prices. I got 2 knives, pizza cutter &…read morepizza rocker all done for less than $23! One of my knives had a chip and was poorly sharpened by another place. They fixed it like brand new. Everything is perfect! The business is set back from the street & hard to see. Just look for Linde welding sign & turn in.

Great service! Jason took care of all my knives. Really appreciate the care and taking the time…read more Also love the mobile service!

Quick. Easy. Efficient. Friendly. I was able to get my…read moreknives sharpened without rushing to a distant location and impacting my work day - mobile feature is definitely a win!

Excellent work on our knives and scissors. Great price and convenient onsite service.read more

Five star review for this guy! The Scissor Doctor was so professional and sharpening my scissors…read more. he was extremely detailed, and very nice! Great pricing! He got the job done accurately efficiently, and my scissors are amazing! I highly recommend him. I called him last minute, and had never met him before and he was very accommodating and got my scissors done within 48 hours, I will always use him from now on and recommend him to all of my fellow stylists!!! Thank you so much Eric who is truly an scissor doctor!!!!!

Ben is an excellent machinist. He provides great service in a timely manner. It was a pleasure…read moreworking with Ben.

Had to have a throttle body shaft for a BMW motorcycle drilled and taped. Took less than an hour…read moreand service was very reasonably priced. You won't be paying for a fancy industrial building, it's hidden behind a fence, but you'll find quality craftsmanship inside. Highly recommended for any metal fabrication. Tom M.

I bought a openbox but brandnew pressure washer from this store, excellent prices, excellent…read moreproducts and they give u a 60 day guarantee on the products. I highly recommend this business, lots of selections of different types of power tool and unbeatable prices. new products come in almost daily.

Awesome service ! I got the best deals here. They have all the tools I needed my home improvement…read more I will be back again. Good customer service too.

I've worked with this company in the past for electrical repair work related to older equipment and…read morefound Tool Service to be adept in this regard. With that in mind I was eager to take my Ridgid Brad Nailer to them for warranty work through the Ridgid lifetime warranty program as they are an authorized repair facility. For clarity, the issue with the tool was a single pin on the nail guide that kept popping out of place and causing reload problems. Nothing major, just a pin. I could have put some rubber cement on it to hold it in place but hey, it's got a lifetime warranty right? I dropped my item off without a hitch having already gotten the approval. They gave me my receipt and said they would be in touch in a couple days. I called a month later to inquire about the status and they had not received the part yet. OK, so I waited another month without hearing from them and called again. They told me the part was not available, and the item would have to be replaced. So far my only complaint was their lack of communication, understanding that this was pretty much out of their hands. A few weeks later I called again, aggravated at having to wait so long for this warranty work. I asked if the tool was still there and they said yes. I said I would just come and pick up the tool and fix it myself instead of waiting for Ridgid to get off their ass and do something. They said I could not have the tool back since it was going through the warranty process. I said, well it's my tool, it hasn't been fixed, you still have it, so I'm going to come and get it. They again said it wasn't possible, that Ridgid would have to authorize it. I said I would call Ridgid for authorization and call them back. When I called Ridgid, I was told that Tool Service had already called them and that I was going to have to wait for a replacement. So now I'm pretty angry that Tool Service is inserting themselves into my personal business and called to ask them why they had involved themselves in my issue with Ridgid. They said they had the right to get involved when I took my tool to them. Now I'm really pissed so I attempt to explain to this moron that what I pursue with Ridgid doesn't concern them and to stay out of my business. Long story short, regardless of how Ridgid handled this situation, these guys had no right to step on my toes and get into my business. Unbelievable lack of courtesy and professionalism on their part. I'll never go back to them and, unless you're completely out of options, neither should you. I would say I'm very fair when writing these reviews and however I can help others from experiencing poor service, I'm up for the task. This may have been singularly related to Ridgid warranty items, I'm not sure, but the lack of customer service and total lack of professionalism is inexcusable no matter what.

I bought a used rigid out of warranty from ebay so I already knew what I was getting into. I…read morebought new electronic things broken out of the box before and that is most infuriating. Tool service inc is the only authorized ridgid dealer in Las Vegas, NV. I was quoted 60.00 and about 3 weeks or a bit more for the repair. Sure why not. I have a Mikita 5030 orbital sander that I use, anyway. Got done a bit more than two weeks and it works! I never used the ridgid before and I love the oscillating pattern it does. The working tool paid itself off the next day! They are in a new location.

Restaurant supply store , came in looking for some items and was able to find them. Took me a…read morewhile to have someone help me, so not sure if they don't have enough staff. Or if this was a one time thing.

Terrible customer service. Didn't get a full refund on a boiler that was over $1,000, which was…read moresent BROKEN to me. Kept 25% of it. I've been coming here since the day my business opened and won't come back anymore. Elliot is a terrible manager :)