This establishment, for those who do not know, is a fun, interactive, strong, and respectful place…read moreto work in. However, consistency is lacking, and rates being charged to clients are attrochious compared to employee wages. They are in home care, "temp" services, work with medical facilities, hospitals, and nursing homes. The downsides of this company include, but are not limited to; terrible job security (if you have bills to pay this is not the place for you to work at), non consistency of the same employee helping the same client, often times the employee does not know what their practice of scope is due to different facilitys having different policies so their amount of care they can provide is skeptical and extreemly cautious. (Often needing to call HQ for aproval before taking action.) Brightstar "tries" to match certain clientele with intrests like the employees to have the contact between client and CNA, LPN, RN, PT, etc a more eased and relaxed time. However, ive never met any client that likes anything i like. Often times, i would be told that they want to sleep, not excersize. They like cars, not cards. This doesnt sound like a big issue, but being alone with someone for 4, 8, 12 hours a day can be extreemly unconfortable not for just the employee, but for the patient as well. This company has a succesful history, and is one of the best agencies you can find. They do treat their employees better than most buisnesses do, and they do have a backround of a passion to help people in need of it at pediatrics all the way to geriatrics. I give this buisness 3 stars because theyve earned only 3. They do not call back when they say they will, they do not do a good job with consistency, they do not keep their promises. However, they do care, they do put their whole heart in, and they are extreemly flexible with employees and clientele. They are not a incredible company, but they are a lot better than some.