Garbage service, very unprofessional and too much wait time they say first come first serve but…read morethey are liars. told me 45 mins waitiime and my car not got touched till 2 hours leaving now with out tire swap. Bullshit service.

I have been a customer for over 5 years - bought 3 sets of tires, brakes, done all the flushes,…read moredifferentials and lots of oil changes...I put on a lot of KMs in a year. Today I went for my winter tire change - left it for the day as they asked and got there at 5 only to be told it hasn't been done. I voiced my disappointment and the manager was good - got the car in right away. 5 minutes later, I am told they can't switch the tires because two of the winters have the wear bar showing...upset, I left vowing not to buy my 4th set of tires there. It made me wonder why I wasn't made aware of this when they switched the tires out in the spring...I was told they cannot put those tires on because they won't pass a safety,....why were they given back to me in the spring? Regardless, that is my last oil change, tire purchase, and flush I will have done at Economy Lube. I know they are busy and will not miss my business - it does give me satisfaction to give my money to another garage.

We were set to take a road trip and unfortunately blew our tire. We called 4 tire shops to see if…read morewe could get a quick appointment as we didn't want to delay our trip...all the other tire shops were booked up and couldn't fit us in until later in the afternoon. We then called Midas on Hespeler in Cambridge, they were able to take us in right away, even though they were also busy. They were able to order a new tire have it delivered and put onto our car within 1 hour and a half!! They are friendly, accommodating and have incredible customer service. Don't look any further...drive to Midas 402 Hespeler Road. Amazing!

DO NOT GO TO THE MIDAS ON HESPLER ROAD IN CAMBRIDGE!!! My car died after going in for an oil…read morechange. I saw the mechanic put my air filter in backwards (not realizing-Im no mechanic myself-he first tried to put it in the correct way then flipped it to the other side) THANKFULLY it didn't die on the 401!!! Cost me $200+ to change the air filter and clean out the air flow sensor and tube. DISGUSTING Considering the fact that the oil change itself cost $135.00!

the oil change was fine, but dont get sucked into the $25 gift card scam…read moreReceived the card and it had $0 on it, back and forth with the company that issued it and nothing but a hassle, What a scam

paid almost 70 dollars for them not to clean interior properly I had to sit there and wipe it down…read moremyself and get the lady to re vaccume spots when my car was not even really dirty when I brought it in like at all just needed a light vaccume and they couldn't even fulfill that to a minimum standard they're charging people way over price prices for below half ass job I wouldn't recommend this place to anyone. They need to re consider who they have working there and cleaning cars it's actually disgusting to charge 70 dollars and have them Give me an excuse and Tell me I'm holding up the line because I have to do their job they couldn't do. I paid and still had to clean it myself in front of them and got bitched at for it.

Best place I've EVER taken my car to. First of all, Christian the front desk guy is amazing. Expect…read morefair estimates and honest mechanics to work on your car. I went in with a terribly old car with more than 400k and plenty of secondary problems with it. They didn't try to pressure me to do any unnecessary repairs. It was amazing to go in for an oil change and walk out not being pressured for new filters, engine flush, rad flush, etc. I've brought my other vehicles as well and only have great things to say about this place. I recommend it to EVERYONE.

From the owner: Service, repair and tires are our specialities, honesty is our priority. We take pride in servicing…read moreour customers and making sure their vehicles are safe for the road ahead.

Worst service ever . The car wash is terrible leaving scratches and marks on the body and colour …read more And the worst part is that when you tell them , they don't even accept it . The manager kept saying our service station won't do that . Why your service station is out of the world and you are living in denial ? If anyone goes to get their car washed make sure make a video and take pics and then enter the car wash and after check your car . They won't accept it but at least you will know that they are lying .

At least some of you received 15 minutes of time, we had one person for 10 mins. They don't tell…read moreyou at the automated menu that the $24.00 extra you can choose (as I did) for washing the floor matts (not all of them) becomes part of the one persons 15 mins (which was exactly 10). I will post the pics of inside the car (on other sites) after the one person spent 10 minutes for over $70. Don't choose any extras as it will be added to the one persons duties. A scam if ever there was one. The play is easy to understand, do a crappy job and make you want to use the full service bay side for $300 plus. Which I was going to do before Christmas if this provided good value. It does not. Also did the 16.99 triple ineffective wash. Another waste as gas station washes are better for less, and that's not setting the bar high at all.

Fraudulent Service, Beware…read more Their representative Rizwan falsely claimed that I needed transmission oil change when it had already been done less than a year ago. He showed me the color and said it is black and needs to be immediately replaced. Once I arrived home and checked my vehicle service record, I contacted Evan (store supervisor). He said he would check with Tony, area manager, and get back to me. Evan after checking with Tony called me and agreed for the refund once I send the invoice showing the previous transmission oil change. I sent it to him immediately only to receive a call next day from Tony saying that they will offer me a 50% store credit while acknowledging they had spoken to the employee about him making a sale pitch falsely by showing the color of the transmission oil which is not correct. I declined the 50% store credit and told him to do the right thing and honor what Evan already agreed to. He declined to do so and now has taken the stance of no credit after I told him I will take Mr. Lube to small claims court and report him to the media for fraudulent practices.

Here's the Real Deal…read more I have a lot of miles on my Hummer H2. 149,000 miles to be exact. I drive from Toronto to get my Oil Changes done. This By far the Best Damn Crew in The Country. The don't mess around they don't give the hard up sale. Now that's importantly to Mr big time. This is my third time here and I trust them to do all the fluids and now my undercoating. I feel this is the perfect example of a large franchise. Good on you guys for keeping a very picky customer happy. So there you have the Real Deal on this Mr Lube. They Kick Some Serious Ass !!! $$$ :-)

Gary and team is always honest and will look ok after your best interest. Not like going to the…read moreplace around the corner. Gr##n and R$$ and let them rip you off. Be rest assured you will get the best service with coming here. Always been my choice and recommended to work colleges with all positive reviews. Nice to see there are still honest people looking after consumers today. Cheers.

These guys are incredible. We have been bringing our vehicles to Water Street Auto since the '90s…read more We moved from Cambridge in 2014 to a city an hour away but we still bring our vehicles to them --- several times we've even had to have a tow. Trust is everything! Our vehicles are older and these guys keep 'em running & safe on the road. Won't ever go anywhere else. They're the BEST, bar none!

Seriously, one of the best auto repair facilities I have ever been to! And, I've been to lots!…read more They are honest, friendly, happy to help and have the best manners! Always happy to check out my issues and never a cost! They truly are honest which unfortunately is not the case with most dealerships! Love this place and the employees are the finest! Thanks so much for your help always!

When first driving his car, my son noticed that there was a noise underneath the car, that needed…read morefixing. We phoned a few stations unsuccessfully, as this is a holiday weekend, and some shops were already closed. The attendant who approached us was friendly, and gave him a chance to explain the situation, asking if it were possible to have it repaired. Without hesitation, she waved us in, and we waited for the mechanic to see what the issue was. He signalled him to drive forward, and within a few minutes the minor repair was completed. This oil change station gets a very high review, for outstanding service, when they could easily have turned our request down, as we didn't have an appointment. 2025-5-17 PK

Just went in for a quick oil change It was my first time at this location , super friendly staff,…read morevery polite and quick service! They also informed me that my two front tires were rotated the wrong direction! 10/10