Always hace been super helpful wvwm when i owed them money .I appreciate thier cervice; Big thanks…read moreto the employees at Newport Rental...

Customer service, prices, friendliness, UNSERPASSED! thank you guys for all that you do!!!read more

your people are very helpful , they answered all of my questions, even when I didn't know what I…read morewas doing

I rented a Bobcat Skid Steer to move 12 yards of loam from my driveway to backyard and prep for a…read moresidewalk. The rental process was easy over the phone and the boys in the yard grabbed the appropriate trailer and loaded it up. Price was 1/3 less of other rental places. The site looks like an equipment yard and facilities are modest at best but it keeps overhead low.

They have nearly everything you could ever need for projects. Wonderful place and knowledgeable…read morestaff with a fantastic purpose.

From the owner: The Salem Tool Library is a membership organization incorporated under the Oregon Nonprofit…read moreCorporation Laws exclusively for charitable, and educational purposes. STL's mission is to cultivate a more resilient community by empowering residents with access to tools, training, creativity spaces, repair fairs, and community work projects.

I wasn't expecting this process to be so easy! Thank you for all of your help & customer service!…read moreThey were prompt with their replies (as I write this, I still haven't heard back from other companies I requested quotes from!) They were friendly. I'll definitely refer other people to you guys, and I'll be renting from you again soon!

From the owner: Whiskey Hill Excavator Rentals provides customers with quality excavating equipment. All…read moreexcavators are equipped with dozzer blades, rubber tracks, and a choice of one bucket with rental. We have flexible rental options. We do daily, weekly, and monthly rentals available.

John is a great salesmen. He was very helpful answered all of my questions and helped me pick out…read morethe right mower for my needs. He even put it together for me. I highly recommend John for all your lawn needs. Thanks John

I have used Star Rentals quite a few times during the last couple of years. Without exception, they…read morehave been willing to help, happy to help and accommodating. I find them very easy to work with, and they offer valuable advice on how best to tackle some of my projects. Star Rentals is the only place I look to when I need to rent any sort of equipment.

These guys are the absolute worst in town. Horrible customer service. Lazy drivers. Horrible…read morecommunication & they don't take care of their equipment very well. This leads you to have broken down equipment that you have to pay to repair and takes you longer to get the job done. Go anywhere else in town for your rental needs. You've been warned. Worst place in Lane County by far.

I rented 35 white chairs for my husband's Celebration of Life. The chairs were folded and stacked…read morewhen we picked them up. When we unfolded the chairs to set up for our event I realized the chairs were filthy dirty and unsanitary. They had dirt spots, coffee spots, stains on the padded seats and chair backs. One chair even had a piece of lettuce and tomato stuck in the crack of the seat. I had to pay my event staff to clean and wipe down every chair. I have called all week to speak with the Manager at Botten's to alert them of a this issue of lack of quality control on their part. No one has returned my call. Beware if you rent from Botten's Rentals you are getting filthy unsanitary chairs at a cost of $3.95 each and you will have to do their job of cleaning Botten's products.

I hate writing negative reviews but this update comes after really long and disappointing attempts…read moreto rent equipment from Botten's, and a few attempts to resolve the problem without receiving a call back after leaving a message with Botten's and after repeated calls and not being able to reach someone with the authority to actually do anything about the problem. We've rented from Botten's in past years and have given them referrals and good reviews, but this is not THAT Botten's. The Botten's we encountered this year is completely disorganized and the staff is unhelpful, incompetent and just doesn't seem to care. We rented a scissor-lift on a trailer which Botten's hitched to our truck and showed us "what we needed to know" to use it. When we got the lift to the site, it would not start. Totally dead. We never got it off the trailer. When we returned it they gave us a refund but also accused us of bending some piece of metal - not possible, since we never got it off the trailer. And the guy who unhitched the trailer (same guy who hitched it and gave us the "how to's" when we picked it up), apologized and said there was a propane switch that he forgot to turn on and "we wouldn't have known about it." I was upset about the wasted time, the accusation of damage and that we hired a painter for the day at significant expense and no painting was done. We decided to give Botten's another chance - even though they did not communicate with us we thought it was just one bad experience and we were going to let it go. Fast forward a month, we reserved the scissor-lift again, hired the painter again, and took the time to drive back to Botten's in the truck again only to find out that Botten's had no trailer for the lift. The guy at the desk was cussing some other guy about not knowing "how to manage trailers." So, our reservation meant nothing and again no painting was done and no one from Botten's reached out to us. I am writing this review to save you the same trouble - I am certain that our business, our time and our expense meant absolutely nothing to them. At this point, we've rented the lift elsewhere at a cheaper rate without any hassles and the cost for driving a few more miles was well worth it to deal with true professionals. If I could give this 2025 Botten's ZERO STARS, I would.