If you're looking for a helpful, well stocked golf store, this ain't your place. As the staff will…read moretell you every time you walk in looking for something, they really don't have a big selection of whatever you're looking for. They really focus on custom club fitting. Went in twice since they moved to the new smaller location. Won't be a third time. Both times I was looking for something specific. First time was an accessory (travel bag) and new shoes, and the second was a new hybrid club. The first time I was given the "we don't have a big selection of those because we focus on club fitting" speech. OK, kinda short-sighted for "golf store" but whatever. I heard the same thing told to two others who came in looking for this or that. Second time I went in I was looking to pick up the hybrid after looking for some advice, maybe even custom order one if possible because I'm taller than most. I began browsing the limited selection. Two other guys in there and they started asking one of the staff about this club or that club. The staffer had little info to provide. Then they asked if they could try one they apparently liked in one of the fitting bays. Nobody else in the store, mind you, except me. The staffer was extremely reluctant to let them hit a couple. He gave the "we really focus on custom fitting" speech but let them hit a few. Staffer never went back to see if they liked it or wanted to buy. No selling or seeing what they did or didn't like. Nothing. They eventually walked out. I'm still there looking at clubs. Haven't been approached by either of the two staffers on duty. Clearly interested in picking something up but also probably need a little advice. Been there 15 minutes at that point. Decided to let this play out. 25 minutes rolls around and a couple of people walk in. A woman wants an accessory for her husband as a gift. Got "we don't have a big selection of those. We focus on custom club fitting" speech. I don't remember what she settle for but I do remember the staffer just kind of looking at her and saying, basically that's all we have. No real help at all. The other people/person left in disgust after finding nothing. Meanwhile, I'm still there looking at clubs. I heard all about which clubs they were going to trade in with the stores new trade in policy and which clubs they were going to buy because they were having a great conversation between the two of them while I was there. I heard about their personal lives and the courses they liked. I heard about the players they didn't like on the tournament that was playing on tv. Never once did they address me or approach me. After about 35 minutes or so I gave up. As I literally stepped out the door, one of them says, "if you have any questions just let us know". Yeah, I got a question. How do you justify being paid by your employer? Better question. Unless you want to have a customized fitting, why would anyone ever shop here? Not sure they would even do the custom fitting well since they don't seem to have staff who can do the basics. As a parting shot, I went to Spokane recently for a few things and stopped at Golf World or World Golf or some such named store. I walked in to a well appointed store, was greeted as I walked in and asked if I need help with anything. Was given advice. Was allowed to hit a couple of suggestions before we started any talk about the need to custom order. Found one. Spent around $300 and was done in about 20 minutes. That's called SERVICE and SALESMANSHIP, just in cast Golf Universe is confused.

If you're looking for a helpful, well stocked golf store, this ain't your place. As the staff will…read moretell you every time you walk in looking for something, they really don't have a big selection of whatever you're looking for. They really focus on custom club fitting. Went in twice since they moved to the new smaller location. Won't be a third time. Both times I was looking for something specific. First time was an accessory (travel bag) and the second was a new hybrid club. The first time I was given the "we don't have a big selection of those because we focus on club fitting" speech. OK, kinda short sighted for "golf store" but whatever. I heard the same thing told to two others who came in looking for this or that. Second time I went in I was looking to pick up the hybrid after looking for some advice, maybe even custom order one if possible because I'm taller than most. I began browsing the limited selection. Two other guys in there and they started asking one of the staff about this club or that club. The staffer had little info to provide. Then they asked if they could try one they apparently liked in one of the fitting bays. Nobody else in the store, mind you, except me. The staffer was extremely reluctant to let them hit a couple. He gave the "we really focus on custom fitting" speech but let them hit a few. Staffer never went back to see if they liked it or wanted to buy. No selling or seeing what they did or didn't like. Nothing. They eventually walked out. I'm still there looking at clubs. Haven't been approached by either of the two staffers on duty. Clearly interested in picking something up but also probably need a little advice. Been there 15 minutes at that point. Decided to let this play out. 25 minutes rolls around and a couple of people walk in. A woman wants an accessory for her husband as a gift. Got "we don't have a big selection of those. We focus on custom club fitting" speech. I don't remember what she settle for but I do remember the staffer just kind of looking at her and saying, basically that's all we have. No real help at all. The other people/person left in disgust after finding nothing. Meanwhile, I'm still there looking at clubs. I heard all about which clubs they were going to trade in with the stores new trade in policy and which clubs they were going to buy because they were having a great conversation between the two of them while I was there. I heard about their personal lives and the courses they liked. I heard about the players they didn't like on the tournament that was playing on tv. Never once did they address me or approach me. After about 35 minutes or so I gave up. As I literally stepped out the door, one of them says, "if you have any questions just let us know". Yeah, I got a question. How do you justify being paid by your employer? Better question. Unless you want to have a customized fitting, why would anyone ever shop here? Not sure they would even do the custom fitting well since they don't seem to have staff who can do the basics. As a parting shot, I went to Spokane recently for a few things and stopped at Golf World or World Golf or some such named store. I walked in to a well appointed store, was greeted as I walked in and asked if I need help with anything. Was given advice. Was allowed to hit a couple of suggestions before we started any talk about the need to custom order. Found one. Spent around $300 and was done in about 20 minutes. That's called SERVICE and SALESMANSHIP, just in cast Golf Universe is confused.

Great guy and fair prices. He's not a big retailer guy; he's just a down-to-earth golf pro that…read moregoes by his own schedule and won't try to push his products. Give him a shot, you won't be disappointed.

horrible service, doesn't take the time to even listen to their customers, you will get more…read moreservice going to a big box store that doesn't even specialize in golf. would not recommend calling or visiting this place.

Nice golf course that is well maintained and affordable. Close to the Columbia River.read more

Omg!!!!! Disappointed disgusted blown away at the lack of everything!! Golfed 18 holes 7/23/2023…read morearrived to course to find out it's 72$ for 18 holes with broken down carts bald tires slid everywhere duct taped seats to the point that if you sit down on the seat you would ruin your life pensive golf shirts. Asked pro shop employees to swap out cart they looked at me like I was stupid and told me it is what it is! The temperature for that day was 104deg when we all arrived we soon found out that there was no beverage cart services that day because so Wine called into work so guess what the customers suffer no outside food or beverages we were told on the course but yet no water in most of the T boxes! I can't believe the sloppiness and carelessness that this course showed for the price that people pay! I want a refund!

Great food, even better service. We love spending time here with our friends and family.read more

The club is always welcoming and pleasant, despite the club house seriously needing an update. The…read morestaff are the best part of the experience.

The food was not good and over priced for the amount you get, the manger came in and told her…read moreemployee to turn the a/c off because there door was open not sure why they didn't just close the door. The only thing that was any good was the girl that was working there she was friendly.

Divots is a great spot to hit some balls and have a few brews while staying indoors - and if that…read morewas all I needed, I would have given a higher ranking. They have state of the art screens with a variety of games and courses you and play with a nice set of tees and clubs per screen. The also have a great selection of bottled beverages. Unfortunately I was pretty disappointed with my private event. We booked a 2.5hr event and ordered a selection of their pizzas, fries, tacos, and hot dogs. We quickly learned their kitchen has limitations involving 1 oven so the food came out at a snail's pace due to the bottleneck. Also, they don't have a ice machine (or any ice for that matter) so we had to go to Zip's next door to cool out beverages. This place serves shots as well as bottled drinks, so it's interesting ice wasn't available if someone wanted a mixed drink. The last set of food came out exactly at the time when the party was supposed to end. I need to be transparent that the staff (while extremely limited) was kind, extended our event half an hour and gave me discount... but I'd rather not deal with over a dozen hangry people and pay full price. Most of the food also was given a copious amount of "Mason sauce" which was similar to honey mustard. The sauce was hit or miss with my party and we eventually requested that the sauce was served on the side, and hopefully the business will do that for most of their menu items. Overall, we all enjoyed hitting the balls in their facility. What irks me the most was the coordinator for the event knew of the shortcomings and never really followed up for feedback or updates. So I guess I'll just post it up on Yelp. If you just want to hang out, hit balls, and drink a beer- 5 stars If you want to book the whole place out and have food and drinks provided, please see above.

We went here last night and we really enjoyed it! Lots of fun games to choose from. Neither of us…read morehave golfed much before, so it was nice to have a more controlled environment to practice in. The prices seemed very reasonable to us, especially seeing as you can have multiple people per bay. The pizza looked really good too, but we didn't try any. Definitely will be coming back to play more and try the pizza!

Service: Awesome Sim:Awesome…read moreDrink Selection: Up and coming but good now! Atmosphere: Awesome Put some music in the background! First time here and I live close by. Might be my new go to spot to just even hit a few shots during the winter. Owner was the only one working and did a great job assisting us through the whole thing. Even bought lessons for my wife while I was there. I have a home simulator but just the atmosphere is great and would rather be here on a Friday or Saturday than in my garage.

probably my favorite place to play in the tri-cities. Perfect for working on your swing, greens…read morealways perfect.

This is my favorite golf course in the area! Everyone you see here just simply loves golf and has a…read moregreat time playing it. It's a locals course and it has the best environment to it. Jeff runs the place so well and is so knowledgeable about it all.

Matt is an incredible teacher and after one lesson I already have seen great improvement. I highly…read morerecommend Matt!

From the owner: Specializing in: - Golf Instructionread more