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    Cory T. Strobel M.D.

    1.0 (1 review)
    Open • 9:00 am - 5:00 pm

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    7 years ago

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    Edmunds Gastroenterology - Dr. Edmunds

    Edmunds Gastroenterology

    3.9(56 reviews)
    2.9 mi

    It's true, you may have a wait in office but that's only because Dr. Edumunds cares about his…read morepatients. He doesn't rush through. He got me in quickly after a cologaurd positive test. Two procedures done within a month the remove two centimeter precancerous polyps. I'm 46, get your preventative tests. I had no symptoms. I highly recommend Dr Edmunds team. From the anesthesiologist, to the receptionist they treated me like family making a concerning situation as comforting as possible.

    I wanted to share a concern about my experience during check-in for my procedure…read more When I arrived, I was informed by the front desk that I had a $45 copay. I explained that I was not told about this when my appointment was confirmed, and because I was coming in for a procedure, I did not bring cash or credit cards with me. The front desk staff member said she would speak with Dr. Edmunds. When she returned, she stated that if I could not pay the $45 copay, I would need to reschedule because the office is cracking down on collecting copays. She then asked if I could borrow the money from my driver. Thankfully, my driver was able to help me, but the situation was very frustrating and embarrassing. My concern is that I had already taken the day off work, followed the preparation instructions, fasted, arranged transportation, and showed up ready for my procedure. To be told at that point that my procedure could possibly be canceled over a $45 copay was very upsetting. I completely understand that offices have policies regarding copays and patient responsibility. However, if those policies are going to be strictly enforced, I believe patients should be informed ahead of time, especially before a scheduled procedure. A courtesy call or reminder letting the patient know the amount due at check-in would help avoid situations like this. I am not refusing to pay my copay, but I do feel the communication could have been handled better. Patients should not find out the day of a procedure, after fasting and making arrangements, that their appointment may be canceled due to a payment they were not made aware of in advance. I hope this concern can be reviewed so future patients are properly informed before their procedure day.

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    Edmunds Gastroenterology - Robbie Leinart, APRN-BC

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    Meade C. Edmunds - Dr. Edmunds

    Meade C. Edmunds

    3.3(8 reviews)
    2.9 mi

    I went for and EGD , first off I never received any kind of instructions. So I didn't eat anything…read moreafter 9 PM the night before. I was then told I shouldn't have eaten anything from 6 PM the night before. The staff was beyond rude, especially the girl sitting at the desk. I am a diabetic so naturally have to watch my sugar. My appointment was at 12:30 which was a little late since I hadn't eaten since the night before. At 1:30 I asked very politely if she knew how much longer it would be and she made sure I was the last patient of the day. Didn't get out until 4 pm, was sick the rest of the day. Asked to speak with Dr Edmunds before the procedure started to talk about a heart condition. They would not let me talk to him and further more never even saw him. The girl that started my IV was nice but did not use sterile technique, she took the cap off the tubing and laid it on the bed. The guy working with Dr Edmunds shoved a bite block in my mouth and said this is to protect your teeth and mouth, when I woke up and for 3 weeks after I had blisters the covered the inside of my lower lip. When I asked about making my co pay the girl at the desk said I had a credit of almost 300 dollars. I hadn't seen the Edmunds for 3 to 5 years and I still had a credit. So I asked her to go ahead and give me a refund and she said I don't know about that, I'll have to talk to my manager about that and it could take up to 60 days. I said that's ok, I still want a refund. It's been a month and she never talked to the manger about the refund. I love Dr Edmonds, he's aways done right by me except for this time. I will not being going back to be treated this way. I am a 68 year old woman with diabetes. Why would I put myself through that again.

    As a long-time patients of Dr. Edmunds, My family has immense trust in the medical expertise he…read moreprovides, which I believe to be among the best in Knoxville. However, the patient experience has taken a nosedive since the practice started its own office. The wait times are not just long; they're exasperating. Waiting less than an hour is a rarity that would feel like a miracle. The front desk staff openly acknowledges that lengthy waits are the norm, but this does not excuse the over an hour and a half delay I experienced during my last visit. Observing the frustration among fellow patients, including a concerned mother worried about picking up her children and an elderly gentleman who passed out and was sawing logs, was disheartening. The policy of charging patients for being late while the doctor's time seems to have no such value is a glaring double standard. A delay of a few minutes is understandable, but when hours are lost, it's a clear sign of disrespect and a lack of professionalism. It's evident that overbooking is a strategy here, prioritizing financial gain over patient care. While the doctor's qualifications are not in question, no level of expertise justifies the disregard for patients' time. We all have lives beyond these walls and deserve the same punctuality we strive to provide. Until this fundamental issue is addressed, I cannot recommend this facility. It pains me to leave Dr. Edmunds. Until he hires Temple Grandin to refine the process of hearding and moving his cattle, Ooops, I mean patients through an appointment, I am looking elsewhere.

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    Meade C. Edmunds - From the website

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    Cory T. Strobel M.D. - pediatricians - Updated September 2026

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