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Cory T. Strobel M.D.

1.0 (1 review)
Closed • 9:00 am - 5:00 pm

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7 years ago

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Edmunds Gastroenterology - Heading home happy after seeing Dr. Edmunds

Edmunds Gastroenterology

3.9(55 reviews)
2.9 mi

I wanted to share a concern about my experience during check-in for my procedure…read more When I arrived, I was informed by the front desk that I had a $45 copay. I explained that I was not told about this when my appointment was confirmed, and because I was coming in for a procedure, I did not bring cash or credit cards with me. The front desk staff member said she would speak with Dr. Edmunds. When she returned, she stated that if I could not pay the $45 copay, I would need to reschedule because the office is cracking down on collecting copays. She then asked if I could borrow the money from my driver. Thankfully, my driver was able to help me, but the situation was very frustrating and embarrassing. My concern is that I had already taken the day off work, followed the preparation instructions, fasted, arranged transportation, and showed up ready for my procedure. To be told at that point that my procedure could possibly be canceled over a $45 copay was very upsetting. I completely understand that offices have policies regarding copays and patient responsibility. However, if those policies are going to be strictly enforced, I believe patients should be informed ahead of time, especially before a scheduled procedure. A courtesy call or reminder letting the patient know the amount due at check-in would help avoid situations like this. I am not refusing to pay my copay, but I do feel the communication could have been handled better. Patients should not find out the day of a procedure, after fasting and making arrangements, that their appointment may be canceled due to a payment they were not made aware of in advance. I hope this concern can be reviewed so future patients are properly informed before their procedure day.

Appointment for my colonoscopy was 0945, arrived at 0920. The office waiting was almost full which…read moreis very small. I was called back about 1015. Surgery prep was very simple and quick, went into surgery room about 1030. Awake around 1100 and out the door at 1115. Care was very nice and the nurses are personable. I gave 4 stars due to the wait time and waiting area size. Experience is the best I have ever had for a colonoscopy.

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Edmunds Gastroenterology - Dr. Edmunds

Dr. Edmunds

Edmunds Gastroenterology - Robbie Leinart, APRN-BC

Robbie Leinart, APRN-BC

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Meade C. Edmunds - Dr. Edmunds

Meade C. Edmunds

3.6(7 reviews)
2.9 mi

As a long-time patients of Dr. Edmunds, My family has immense trust in the medical expertise he…read moreprovides, which I believe to be among the best in Knoxville. However, the patient experience has taken a nosedive since the practice started its own office. The wait times are not just long; they're exasperating. Waiting less than an hour is a rarity that would feel like a miracle. The front desk staff openly acknowledges that lengthy waits are the norm, but this does not excuse the over an hour and a half delay I experienced during my last visit. Observing the frustration among fellow patients, including a concerned mother worried about picking up her children and an elderly gentleman who passed out and was sawing logs, was disheartening. The policy of charging patients for being late while the doctor's time seems to have no such value is a glaring double standard. A delay of a few minutes is understandable, but when hours are lost, it's a clear sign of disrespect and a lack of professionalism. It's evident that overbooking is a strategy here, prioritizing financial gain over patient care. While the doctor's qualifications are not in question, no level of expertise justifies the disregard for patients' time. We all have lives beyond these walls and deserve the same punctuality we strive to provide. Until this fundamental issue is addressed, I cannot recommend this facility. It pains me to leave Dr. Edmunds. Until he hires Temple Grandin to refine the process of hearding and moving his cattle, Ooops, I mean patients through an appointment, I am looking elsewhere.

My experience with Dr. Edmunds has been very professional, productive and…read morereassuring. The problem is phone calls are not returned. I was "assigned" a PA. I liked her, felt she listened and understood my issues. I'm that patient whose gastric problems aren't life threatening. However, the PA told me to call to follow up on an issue we discussed. I also needed to get her advice on a medication, for a non gastric illness, that won't cause stomach problems. I've called and left a message, once a week for 3 weeks now. I have not received a call back. My only option is to find another GI Specialist.

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Meade C. Edmunds - From the website

From the website

Meade C. Edmunds - From the website

From the website

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Cory T. Strobel M.D. - pediatricians - Updated June 2026

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