My phone was stolen in the store which I understand that is not the store's responsibility. The…read moreissue is that the employees, particularly the person in charge of security at the door, as oppose to help me ended up shouting at me that they don't have any responsibility to help me or to at least lend me a phone to call the phone or the police.

Disgraceful disgusting company. Ordered a dress online. Couldn't fit it over my head and return…read moreit ASAP! They sent it back to me and said it was not in good return condition? What!? I didn't even wear it. I called customer service to complain. They were suppose to call me back for a 2nd review. By this time they sent it back to me. I called 2 weeks after and they decided without even seeing the product new with tags, they declined a refund? WTF!!!! Called again to speak to a supervisor and again no call 2 weeks later nothing! They obviously do not care about their customers. Disgusted and disappointed!! I will never ever buy anything from this company again and post this experience everywhere I can.

Uh, ok. After a day filled with shopping, my group wanted to stop at Top Shop. Apparently this is a…read moretop clothing shop in London, but really falls flat in regards to selection and quality. Even after an hour of browsing, I have come to the conclusion that this store has the quality of H&M or Forever 21 - just with higher prices and the occasional name brand. Items on sale were very odd looking and disorganized. Not exactly the place I'd like to buy anything, I tried.

USA DO NOT PURCHASE ON-LINE GIFT CARDS from TopShop!…read more On the US TopShop website, the gift cards are electronically generated in EUROS and TopShop stores (in this case, The Grove TopShop in LA) DOES NOT HONOR THEM because "they are not in US dollars". After receiving a $200 gift card that they would not honor, I called their US Customer service number. The US customer service telephone lines ring and then disconnect - continuously. I called their UK customer service number that had an automated "your call is important to us" that kept me on hold for over 40 minutes before connecting to a person (the international phone call alone cost $210). The UK customer service guy checked it all out, confirmed the card, acknowledged the issue, and said they would reissue it in US dollars and email it within the week. No gift card was received. Instead, an email asking for CONFIRMATION of full name, address and zip code. (Image attached) Responded to them - no response. Emailed them again (after the first $200 phone charge I wasn't going to call again) - put in a "que" per automated response saying they were very busy and warning that it I sent another email it would put me on the end of the line and start the process all over again.(see attached) Endless loop - with no results whatsoever.

Charles Tyrwhitt consistently delivers exceptional quality in menswear, with their shirts standing…read moreout for their impeccable craftsmanship, durability, and classic yet stylish designs. The variety of fits and sizes ensures a tailored feel for every customer, while the materials used are both comfortable and long-lasting. Their customer service is attentive and efficient, addressing inquiries promptly, and the shopping experience is seamless, from browsing to delivery. With a strong focus on value for money, Charles Tyrwhitt is an excellent choice for timeless, professional attire. Great service we received here this week, especially from a well dressed man, look like a manager, he was so kind. Stopped folding shirts at the register to assisted me. And their sales are awesome!

This review is for the online channel. After receiving a few of the "3 shirts for $99" promo offer…read moreI finally decided to give CT a try. They have an extensive selection of shirts, patterns with collar choices & an easy to navigate website. In addition to the shirts what really impressed me was the service. Calls were answered promptly and the agents were knowledgeable and helpful. I made a mistake on size for one of my shirts. No problem as they just made their return/exchange process much easier (& it was). The Classic fit is close to what I'm used to here in the states and I would say ran slightly smaller which was fine with me as at times the shirts from other retailers can be baggy which CT's weren't (without having to go to slim fit). I've found my new go-to for dress and casual shirts and look forward to visiting a store on my next UK trip!

This clothing brand originates in Spain and has locations all over the world. The styles are…read moreuniversal, yet distinct. And you will come across some hard to find sizes for both men and women. This specific shop is directly across Harrods, and has multiple levels.

Disgraceful disgusting company. Ordered a dress online. Couldn't fit it over my head and return…read moreit ASAP! They sent it back to me and said it was not in good return condition? What!? I didn't even wear it. I called customer service to complain. They were suppose to call me back for a 2nd review. By this time they sent it back to me. I called 2 weeks after and they decided without even seeing the product new with tags, they declined a refund? WTF!!!! Called again to speak to a supervisor and again no call 2 weeks later nothing! They obviously do not care about their customers. Disgusted and disappointed!! I will never ever buy anything from this company again and post this experience everywhere I can.

Oh my God! It exists! This place is real! And it's open to the public. They have incredible…read moreBurberry buys and it's legit real. It's very nice that their security at the front door and the staff is extremely accommodating, they are a little shorthanded so give yourself some time and some patience. I worked with MJ and she was absolutely fabulous. I am not a tiny person by any means and she took the time to grab me some additional sizes out of the back. They do have up to size 16. Just ask for a sales clerk to help you. MJ totally went above and beyond for me. I got boots, a trenchcoat, and I even bought my mom a really nice wrap over poncho. Some of the items are marked down 50% off and then they have additional tag sales that are 40 50 and 60% off the sticker price. One trenchcoat would normally cost $2600+ I got everything for under $1400. This place is totally legit if you can make it it's worth a trip. They have bags, accessories, men's, and women's stuff. They even have shoes and kids clothes. It's a massive store. Give yourself some time and give the staff some grace. I can see why people will rave about this place online. The deals are real.

I have been looking for an everyday purse for a while now. While I was in London, I scrolled thru…read moreYelp for shopping areas and I discovered that Burberry had an Outlet here! I found the perfect purse at a great price for a designer purse. This store has a great selection of purses, accessories, and clothes. The staff is very friendly and helpful. The reason I am writing this review is let people know that the Wi-Fi is not the best in this area of town. I had to wait in the store to call Uber because as soon as I walked outside I lost coverage. Both drop off and pickup had to be done on the main street and not in front of the Burberry Outlet.

I would totally agree with the first person who has reviewed this Hermes Sloane Street branch…read morestore, who goes under the name Martin. I can say that this shop does seem to have a slightly different sort of customer compared with the Hermes in the City, near Bank & Monument tube stations. And yes, I do find the retail staff here at the Sloane Street branch, slightly off-hand and somewhat arrogant.

There is hardly anything out there on the tie market that beats a Hermes tie…read more There are various stores in London selling Hermes products. Apart from the big department stores that have Hermes concessions (Harrods, Selfridges), the Bond Street and the Sloane Street shops are fully dedicated to selling the products of this prestigious French maker. Apart from a great selection of ties, the shop offers handbags, the famous Carree scarves, leather accessories as well as a ready-to-wear line for men and women. Prices for the clothes are in my opinion too high to warrant a purchase considering you may get bespoke garments made in this price range, but their leather accessories and bags are of unparalleled quality. Sales staff at the Sloane Street shop are usually quite attentive, but often come across as slightly arrogant rather than friendly. And being watched by security guys during the whole time sometimes makes one feel like being a suspected thief. Still, the quality and selection of products make visiting the Hermes shop on Sloane Street a nice experience.

Made it a mission to go to every single one of M&S, this location has a great selection, and food…read morebar was very clean and kept.

The staff in the food department at this M&S are some of the best I've come across. I stopped by…read moretwice in the last couple of days and both times when I've asked for help the team members went out of their way to assist me and help me look for items or alternatives of what they were sold out of. Since I've been back in the UK most customer service has been terrible but they definitely do their jobs well in this department. Great selection of food and it's nice to try new meals knowing it'll always taste good!

A friend of mine sings praises to this boutique in Clapham and she always wears unusual pieces from…read morethere. So I popped in last week to check them out. Galleria Conti sells gorgeous, wearable clothes from both well known brands like Maxmara Weekend, Farhi and hot fashion pieces from Luella, as well as quirky one offs. Their prices were a pleasant surprise, too. I've picked up a Farhi smock coat which I've been admiring in Selfridges, but at much better price. Alannah Hill and Nicole Miller dresses were to die for. A definite must for that special dress. Shop staff were lovely too, friendly, helpful and bags of style advice if you stuck for ideas. They also have an inhouse professional stylist. I shall be back. Thank you very much.

A fantastic little boutique on Battersea Rise - with brilliant personal service. I bought a…read moregorgeous dress that needed altering. When the alterations weren't right, Marietta ordered me a brand new dress within days. She could not have been more helpful. I will definitely be back!