Oh man. As a veterinarian, I'm not normally on "this side" of the veterinary table. I had to put my…read moreown beloved 14-year-old pit bull mix to sleep, and I had contacted another cremation service - while they were great at communication, they couldn't fit us in at 6 pm for dropping off my dog's body. It was frustrating, because I really didn't want my family to have to deal with "much" during this trying time. (e.g., didn't want my dog's body in the garage overnight). A veterinary colleague recommended "Pets Remembered Cremation Service" and I had an amazing experience. They were super responsive, had clear communication in a time of grief, and had an after hours fee which allowed me to drop off my dog's body at a time that worked for us. When I got there, they were so compassionate and empathetic, and really treated my dog's body with respect. I really appreciated the space (e.g., grieving room) and them greeting me at the door with guerney (with blankets and a pillow on it). I got my dog's ashes back the next day and the presentation was beautiful - a beautiful bag, temporary cardboard tube for his ashes, and the most heartwarming nose print and paw print memorial. It made the passing of our dog was made so much more peaceful because of Pets Remembered Cremation Service. THANK YOU for the service you offer to pet owners and veterinary professionals alike.

We can't thank enough to the Pets Remembered. We had to put Neo down and send to the U of M lab for…read morerabies test last month. We had a in-home vet to say good bye, then stop by the Pets Remembered to do momentous. After that we dropped him off at the lab. After the result came back with negative, the Pets Remembered picked him up for cremation. We were worried that if we can really have him back, but Gini from the Pets Remembered made sure that they will have Neo from the lab. It's not easy to say goodbye to him, but Gini was always there for us. If you are looking for a pet cremation place, this is the one. Talk to Gini, she will be there for you. Thank you so much, the Pets Remembered!

An extremely compassionate, professional and timely service. Their customer service is impeccable…read moreand their staff is knowledgeable and caring. Dr. Mike is what you would describe as someone who found his calling. Professional, caring and respectful. He answered all our questions and still asked us if we had any more questions or concerns. I highly recommned this service.

Our visit is complete and as hard as these decisions are to make the process was comforting. This…read moreis my first time using this type of service and I can't tell you how glad I am to have chosen MN Pets. From the first contact to saying our last goodbye the process was very smooth. Communication was great. Our sweet girl blessed us 16 1/2 years of joy and love. She will be missed but knowing her last day was filled with calm love and kindness fills me with comfort. Thank you.

They showed us more respect and love than anyone else caring for our dog. Not pressured at all to…read morespend more than we were wanting to (very fair prices). Next day service. Can't recommend them enough.

An unfortunate necessity when you lose a dear pet. Their prices are reasonable. The hours of…read moreoperation are great. The staff is kind and compassionate..

EXTREMELY DISAPPOINTED. I brought my two cats in to get spayed but didn't know that one was almost…read more7 weeks pregnant!!! Rather than CALLING ME to see if it was okay with moving forward, they ABORTED the babies and then CHARGED ME FOR IT. I have never been so frustrated, disappointed and sad ever. This is just pure animal cruelty. They should have called me to confirm if it was okay (I would have NEVER EVER said yes.) and not only that, they charged me an additional fee for something I would have NOT okayed. DO NOT GO HERE. Pure animal cruelty. This is absolutely disgusting that they did this.

Because they really care, they understand that when you bring in your pet, no matter what for…read more They are ready to help. I really appreciate the hard work and loving way they are with your puppy or your kittens. They are ready.

So comforting to have this done at home. When you're already devastated by the loss of your beloved…read morefriend, they take away the added stress by coming to your home where your pet is most comfortable. So kind and caring. She explained everything as she went and gave us the time we needed to say our goodbyes.

Dr Tracy has the most compassionate, patient and caring nature. She is excellent dealing with…read morestressed and grieving pet parents in a responsive and educational manner. This is a super painful and tough decision to make, but her kindness and patience with my struggles about when is the right time made it possible to do what was the most compassionate for my cat. She worked to schedule a good time, and when I needed more time at the very end, she was kind and patient until I was ready. She included a paw print and kindly sent a condolence card afterwards. This veterinarian was so accepting and non judgmental at a very vulnerable time, that she was a gift to me and my precious cat. I can't imagine anyone else to do this tough job when folks are so emotional. You can't go wrong with Dr Tracy at Blue Skies, she will treat your vulnerable pet with deep loving care.

I brought my cat in for ingesting ibuprofen. quick google search says real bad for cats so I…read morepanicked and brought her here after another vet couldn't help with vomiting meds. by the time I got there it had already been two hours since ingestion. They made me call an 800 poison control number that charged me $89 up front to tell me this was a potentially lethal dose (which google already told me) and gave me a case number for them to call and get instructions for care. they came back with a suggestion of 48hrs of fluids and monitoring to the tune of $4800. I about died and told them I'll take her to my regular vet now that theres nothing to do but monitor and fluids. When I called the local vet, they followed up with the same 800 poison control and were told they recommended outpatient monitoring with fluids and meds. Not 48hrs in patient. They quoted $300-$400. I was charged $150 for absolutely nothing and another $89 for them to have an online vet decide what to do and then choose to do differently to make the maximum potential money? If you're looking for a place with all the fancy gadgets and wanting you to max out your credit cards without actually applying medical knowledge or care for YOUR well being, This is the place for you!

Can't review Arden Hills hospital care but we used the great compassionate care offerred by Dr…read moreAlexander for home euthanasia service. She arrived on time, was very kind, and explained the process. She showed the utmost respect and patience for our 18 year old kitty. Very understanding and didn't rush us through the process. Thank you Dr Alexander for making such a difficult time a little easier!

Needless to say, euthanizing your best friend is not easy. Dr. Ng did a good job, the show seemed…read moresincere. I told her I was billed twice, she said it would probably work itself out as it was a mistake and there was new staff. She would note and let the office know. 3 days later I called my card company and NO info was exchanged. Thankfully I am a long-standing good customer, and, on my word, the double charge was deleted. The office mgr. called, finally. Excuses, excuses her day off, no apology. She said she would handle it. Seemed more concerned that both charges would be removed, I assured her only one. It's nice to know where their priorities lie. Be careful, their billing practices seem shoddy at best and their attitude, well, she wanted me to feel she was doing me a favor by correcting her mistake. This is a chain, never again

Dr. Ashley was a very caring, compassionate physician. She explained how she would sedate my boy…read more(even tho' he seemed very sedate already) & when she would know he was ready for the final injection. She (& her team) made it the best experience possible given the tough circumstance. Highly recommend her. Cannot express enough gratitude for those who help w/ life's transitions. She left us alone to say final goodbyes & then assured me she had a comfy bed in the back of her car for him on the ride to the crematorium.

Purrring. Thank you Andrea and all the staff that took care…read moreof my new family member/cat, Brutus. Helped me out a lot, saved me money, good customer service, great staff. I went to Kindest cuts website and there was a lot of good information. I found out they were going to be close by. I called and call was returned within a day. I did a phone screening and was approved and booked my appointment. They called again to check if he was okay. All the while it was sub zero weather and windy that day so I was overall impressed. I got him neutered, shots, and mico chip location for a great price; most importantly he is doing great (and was playing and full of energy the next day), its been two weeks..purrring still.

I want to thank all the staff at kindest cuts for there care and help with Hope M she was spayed…read moreand ended up with an issue and they helped me resolve it. Will recommend them to everyone i know and will be bring in my other cat to them after she gets done nursing her kittys i trust them for the care of all my cats hope was the second cat they spayed for me. Much love hope says thank you too