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    Cosmo Prof

    4.0 (1 review)
    Closed 8:30 am - 6:00 pm

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    2 months ago

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    Walgreens

    Walgreens

    2.8(8 reviews)
    0.2 mi
    $

    Please forward this COMPLAINT to: The District Manager and The Regional Manager…read more ** As Today - Store Manager Paul Said Complaint Would Only Comeback To Him and Indicated He Would Ignore It Even Though He Witnessed It (PLEASE REVIEW CAMERA RECORDING). For Walgreens Store #06906 at 12:56PM on 2/25/2026, 6097 Broadway, Merrillville I clipped a coupon in your app for $2 off qty 1 coupon Sudafed Sinus and Pressure the coupon did not expire until 3/14/26. Upon checkout the coupon was not showing on the register. So the clerk ask for a Mgr to come over. (Iliana - who I later found out was not a manager) Came over and took my phone from my hand and said the coupon wasnt being applied because the coupon was not showing in GREEN??? Because coupons show in green ON HER PHONE?? I told her that I dont know Walgreens color coding policy and does that mean she cant price adjust and not going to honor the coupon even though she sees it is clipped, not expired and not an online only coupon. Iliana then says that my app is the problem and needs to be updated?? Again, I question why do that now instead of the coupon being honored?? She then yells over to PAUL and SAYS CAN YOU COME GIVE HER A DOLLAR OFF OR SOMETHING....IT'S HER DAY OFF AND SHE DOESNT HAVE TIME FOR THIS!! PAUL SAYS HER NAME THREE OR FOUR TIMES BECAUSE SHE KEEPS YELLING AT WHICH POINT I MAKE IT CLEAR THAT I WILL BE REPORTING HER INSOLENT UNPROFESSIONAL BEHAVIOR TO CORPORATE. INSTEAD OF PAUL APOLOGIZING......HE STATES MY COMPLAINT WILL ONLY BE ROUTED BACK TO HIM INDICATING HE WAS FINE WITH HER ILL BEHAVIOR AND WOULD DO NOTHING TO CORRECT IT. NO CUSTOMERS DESERVE TO BE YELLED AT AND TREATED LIKE AN INTERNAL STORE PROBLEM IS THERE FAULT!

    place a order for a poster today the pick up time was 3:24pm wasn't ready until 6:05pm…read moreunacceptable and the reason for the poster not being ready because they wasn't monitoring the company I lost business because of this

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    Walgreens
    Walgreens

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    Sephora

    Sephora

    2.5(6 reviews)
    1.3 mi
    $$$

    I go to Valparaiso sephora and it's great. However, I went inside this sephora, and was appalled at…read morethe unmotivated and unhelpful staff. Nobody offered to help me, only followed me around as if I was a thief. Another girl asked if they had the UD naked flushed pallets in, and the girl said no... without checking. A second later I walked around the corner to find a whole entire stand of UD naked flushed pallets. I handed the girl one and she chuckled and said "wow... not even going to buy this now, I'll go elsewhere" At my checkout, they didn't give me my VIB points and didn't asked if I wanted to use them on the awards. Horrible experience. Valpo location is much nicer and the staff is amazing.

    The Sephora location in JC Penny at the mall is pretty awesome and convenient. I must say that the…read morestaff is really nice and the makeup selection is fairly extensive. I came in because I needed help finding a daily makeup routine with my foundation. I just didn't really know what to look for or how to use products effectively, so I came here. Thankfully, an employee was able to show me what brands worked with my oily skin and what coverage I'd need. She also used samples to put on my face and added extra products to the session in order to show me a good makeup routine. To add a little extra, I asked her to show me makeup contouring on my face and it was awesome! She even gave me great suggestions on makeup in general and samples of each product she used on my face. Well, I'm definitely going back to buy these products and to see what other great things they have. They also take Beauty Insider points so that you can redeem your points and get some goodies. This location is pretty convenient as well, so it's definitely a go-to for me!

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    Cosmo Prof - cosmetics - Updated May 2026

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