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    Cosmopolitan Carpet & Rug Cleaning

    4.4 (25 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    30 minutes

    Response rate

    100%

    Services - Cosmopolitan Carpet & Rug Cleaning

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Cosmopolitan Carpet & Rug Cleaning Photos

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    Recommended Reviews - Cosmopolitan Carpet & Rug Cleaning

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    1 year ago

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    3 years ago

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    Rachel D.

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    6 years ago

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    7 years ago

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    Rachel D.

    Thanks so much for the great review!

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    5 years ago

    Ghazi did a great job. Older carpet had never been cleaned. When he finished it looks new. He's also a great person

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    8 years ago

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    11 years ago

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    Karen H.

    Thanks so much Mr. Joe for the great review!

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    8 years ago

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    9 years ago

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    12 years ago

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    10 years ago

    Eric was prompt and professional. Will definitely be using again and referring. Thanks again!

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    Karen H.

    Thank You so much for the great review!

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    9 years ago

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    9 years ago

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    12 years ago

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    14 years ago

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    11 years ago

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    Ask the Community - Cosmopolitan Carpet & Rug Cleaning

    Review Highlights - Cosmopolitan Carpet & Rug Cleaning

    Sergio assured me that he could have it looking great, and he definitely delivered.

    Mentioned in 5 reviews

    Read more highlights

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    American Water Damage of DFW

    American Water Damage of DFW

    1.2
    (113 reviews)

    Customer service is very poor in regards to the office staff. Also nobody knows what the other…read moredepartment is doing and I kept getting the runaround regarding documents my insurance claims adjuster needed to properly access the claim and come to a resolution. It took one month to get an estimate completed for repairs needed. The mitigation and pack out employees were super nice though. Professional and highly personable. I loved those guys. I just wish all the departments were as professional, specifically the accounts receivable department. One employee was very hostile and extremely rude towards me when I was just asking questions about getting a repair estimate for my claims adjuster to see what needed to be paid. I also was told that a bill was overdue when it literally came to me the day before. The charges were outrageous for pack out materials. I feel like I made a poor decision choosing them. If customer service employees in accounts receivable (one employee in particular) were not bullying and hostile and the various departments actually communicated, I wouldn't have regretted my decision to use them. It was a mistake.

    We hired this company for emergency water mitigation after our water heater failed. Their response…read moretime was fast. Unfortunately, our experience deteriorated from there. Throughout the drying process, we were repeatedly pressured to authorize demolition work before our insurance adjuster had inspected the damage. Despite our repeated requests to wait for our carrier's guidance, we were continually assured that "insurance would cover everything" and that we had nothing to worry about. After conducting our own research, we declined and authorized only the drying services. The company later submitted an invoice of **approximately $14,500**. Our insurance carrier commissioned an independent third-party review, which determined the charges were excessive and approved payment of **approximately $10,000**. We contacted the company, explained the determination, and were told the matter was resolved after we paid the approved amount. Our receipt reflected a **$0 balance**, and the online account also showed a **$0 balance**. Approximately two weeks later, the company reversed course and demanded **approximately $4,500** more. When we declined, based on the documented $0 balance and prior resolution, they sent a "Notice of Claim for Unpaid Labor or Materials" asserting potential lien rights and then referred the account to collections. We have retained documentation supporting every stage of this matter and intend to dispute the claim. Our concern is not simply the billing dispute, but the pattern of high-pressure sales tactics, excessive invoicing, inconsistent account handling, and collection activity after confirming a zero balance. Based on our experience, we cannot recommend this company. While their emergency response was prompt, the events that followed--including the pressure to authorize additional work, the excessive billing, and the subsequent collection efforts after confirming a $0 balance--fell well short of the level of professionalism and business practices we expect from a contractor entrusted with someone's home during a stressful time.

    Seal Systems

    Seal Systems

    4.6
    (12 reviews)

    Called them on a whim to get the tile and countertops in our new home sealed. They were available…read morequickly and at a great price. It's been months since, all of their work still looks great.

    Our 83 year old home has original Saltillo Tiles which I don't think have ever been restored since…read morethey were installed. Due to the porosity of clay tile, it can very easily be ruined by the wrong type of cleaning and sealant application. It's a job for professionals. And folks who specialize in this type of tile are hard to find. I found Tyler and his company, Seal Systems through Yelp and called them for an estimate. I was pleased to learn this is ALL they do. They specialize in natural clay tile restoration. Tyler's dad even created a proprietary cleaning solution to address the potential issues of stripping off old sealer. On Day 1, they showed up and stripped the tile on their hands and knees. No machines, just two guys working their a$$es off. On Day 2, the sealant went down, four coats in total (I believe) were spread. (I prefer the high-gloss Saltillo). The tile looks gorgeous. The patina is still there but the whole room has a new life. I love the way it turned out - 100% exceeded my expectations (because old tile restoration can be hit or miss.) If you have clay tile that needs some TLC - hire these guys. They are professional, responsible, dependable, and know what the heck they're doing. Also - family owned business...that's a good thing.

    Grout Hero

    Grout Hero

    5.0
    (5 reviews)

    As a homeowner, I like to keep my shower looking clean and well-maintained. Over the last year or…read moretwo, I noticed some mold, missing grout, and areas that just weren't looking their best. I decided it was time to have it professionally restored. After finding Grout Hero on Yelp, I chose them because they seemed like a small, family-owned company. They had a handful of great reviews, and I wanted to give them a chance. The owner came out to my house the very same day to provide an estimate. I showed him exactly what I wanted done, he gave me a fair price, and I decided to move forward. Two days later, he sent one of his technicians to complete the work. The technician did an excellent job, and I am very happy with the final result. I debated between leaving a 4-star or 5-star review for one reason only. The appointment window was scheduled between 11:30 AM and 12:00 PM. When 12:05 PM arrived and no one had shown up or contacted me, I sent a text message. The owner replied that the technician should arrive within 35 minutes, but it ended up being about an hour and a half later before he arrived. That said, once he got there, he was polite, professional, and did outstanding work. He spoke very little English, but that didn't matter to me because the quality of his work spoke for itself. So, it's 5 stars for the technician who completed the job and 4 stars for the office communication. Overall, I'm very pleased with the work and would use Grout Hero again.

    My grout looked like new after the team got done. I will use them again. Highly recommend.read more

    Cosmopolitan Carpet & Rug Cleaning - carpet_cleaning - Updated August 2026

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