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    COST CUTTERS

    1.8 (5 reviews)
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    Services - COST CUTTERS

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    6 months ago

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    5 years ago

    This place is very bad I would to Fargo for better service, customer service is very poor.

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    6 years ago

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    10 years ago

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    Ask the Community - COST CUTTERS

    Jcpenney Salon - What I was going for in a Balayage

    Jcpenney Salon

    2.1(11 reviews)
    0.5 mi
    $$

    I have been here a handful of times and most of the time it is hit or miss. My advice to you is to…read morefind someone you like and to stick with them. The only problem is the turnover rate seems pretty high here. If you are looking for someone awesome, ask for Wanda! She did fantastic and I feel more confident than when I went in. She gave me a cut and color and was able to do it all in a timely fashion. She is personable and genuinely nice. I highly recommend her!

    Honestly if I could leave a negative star review I would. I booked my first appointment online for…read morea Balayage, which makes you schedule another treatment with it, I added on hair mask and trim. After choosing said treatments I scheduled for a Sunday at 2:00 pm. Their hours on Sundays are 12- 6 pm. When I arrived for my appointment at 1:55 for my 2:00 appointment I checked in and my hairstylist walked me back and told me we didn't have time to do what I wanted, so she was just going to do highlights, so first visit $150 and I was leaving at 6:00 with not what I wanted and having to reschedule to comeback. We ended up rescheduling once due to a snow storm and once because I was sick. Finally I showed up for my rescheduled appointment at 12:00 pm. I was there again until 6:00pm and again leaving with not what I wanted and another $150 down the drain. So $300 down the drain! I get married in less than 6 months and my hair looks like shit from how damaged it is, it honestly looks like I style my hair with way too much heat on my hair and I RARELY style my hair with heat, and by that I mean literally maybe 2x a year max for a special occasion. I'm attaching the Balayage style I was going for with my natural hair VS. what I received. And from previous reviews even on google, I doubt I will get a full refund or even a portion of it back.

    Photos
    Jcpenney Salon - Side view of what is left of my Permanent 12/29/2022.

    Side view of what is left of my Permanent 12/29/2022.

    Jcpenney Salon - What I got

    What I got

    Jcpenney Salon - Parted to the other side

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    Parted to the other side

    Studio South Salon

    Studio South Salon

    3.0(4 reviews)
    1.2 mi

    Jaci Gunville was SUPPOSED to do my hair. Not the best professionalism. Beginning of March I…read morescheduled an appointment in April with Jaci at 10am. Backstory; I live 2 hours away from GF. There was an advisory for snow to begin falling in the afternoon and all through the next day. I'm in my last trimester of pregnancy as well, so I was skeptic on driving there in the first place but this apt was for my baby shower! Jaci sent me a reminder text regarding the apt the night before. I confirmed. As I'm approaching GF, I received a text from Jaci stating she feels unwell half an hour before the apt and wanting to reschedule to the next day.. I told her that's unfortunate as I could understand her situation. But with it being so last minute and her confirming the apt was a go the night before.. cmon. I tried requesting a later time in the day until she feels better, I was willing to do some shopping and visit a friend while she gathered herself. But she seemed adamant on staying home to rest. As I can understand feeling sick unexpectedly and how it can cause inconveniences, the appointment was scheduled a month out. And was also spoken about the day prior. Maybe it's just the hormones but definitely experienced my first pregnancy rage moment (:

    Jaclyn Gunville was my hair stylist. She gave me the worst customer service. My appointment day I…read morebrought in a picture of the color I was looking for. I have blond hair and wanted low lights so when she finished she told me that the color I was looking for didn't turn out that way. I'm not a complainer so I accepted the color but them 2 weeks after I noticed how fast the color was washing out after spending 165.00 cash I called her to go and show her. Jaclyns response was well you should have called me right away and if you want it redone I can redo it for 1/2 price. No Thank you. Then I called the Studio and they told me they are not responsible. I Asked for owner to call me and no one called. I will never go back Studio South has lost my business.

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    Studio South Salon

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    Ulta Beauty

    Ulta Beauty

    2.0(2 reviews)
    0.9 mi

    Staff was very rude and pushy to sign up for the rewards. We all three had different transactions,…read moreand clearly we were together. Each of us were asked if we were part of the rewards, then asked if we wanted to sign up because we said no. Each of us were asked 3 times after saying no, we had to say "no we don't have an ultr where we live", "we won't be back" and I had to end up saying "no we are from Canada and don't plan on shopping here often". They were still pushy after that saying there will be ultas in Canada. And at that point I just wanted to leave and not buy the item. They were mad at my sister and scoffed at her and punched her touch screen instead of a basic touch. I won't be going back ever if this is how the management pushes their staff.

    I have no issues with the store itself, it is neat and easy to find stuff. However I do have an…read moreissues with one of the employees. I went to this Ulta last week and purchased one item. I was rung up by who I assume was one of the store managers. She seemed completely uninterested in performing any sort of quality customer service, was entirely unfriendly and quite frankly rude. She basically threw my bag at me instead of simply putting it in my hand like a normal person. I have heard the same complaint from two friends regarding the same employee at the same store. I have worked retail and understand bad days, nonetheless that does not excuse taking it out on paying customers.

    Photos
    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    COST CUTTERS - hair - Updated June 2026

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