I can't say enough about the quality of care and great service provided by SoundChoice Hearing…read more From the moment I walked into the lobby and throughout the exam, I felt like everyone cared about me (my hearing). I received a great pair of hearing aids along with detailed instructions on how to use them. They even connected my phone to them so now I don't need to use the speaker feature. I highly recommend SoundChoice Hearing.

My brother is hospitalized right now and is profoundly deaf. His hearing aid stopped working so…read morewe spoke with Damian Castillo from Sound Choice Hearing who graciously volunteered to look at the hearing aid. He cleaned and got it working. It was a simple case of an old battery. He replaced it with a new one, gave us some extra and send us on our way. He was so kind and generous with his expertise and saved a weekend at the hospital without being able to hear. Thank you Damian. You are so appreciated. I highly recommend you see him for any hearing need.

Amazing quality and care throughout my visit. All the way…read morefrom the front office personnel, to the thorough exam with Dr Emma Green. The whole atmosphere is clean, comfortable, and professional.

Excellent caring abd knowledgeable staff and doctors. Very affordable for all your hearing needsread more

We go to PEI for outpatient treatment of my son's neurological speech disorder; have been going for…read moretwo years now. The staff is excellent - up to date on treatment methodologies, adept at continually connecting with and engaging with children, and very patient. We couldn't be more fortunate to be able to go to "talk school" here. PEI has an excellent full-time program for children with special auditory needs. Calling the school is a great way to have first contact; then meet with them. They accept several kinds of insurance, too. Parking is a bit "cozy" but it's centrally located between Lead and Coal by I-25.

If you have a child with profound hearing problems this is the place to go. Signing isn't the only…read moreoption for these children and with the new technology there are things that can help them function normally in the real world.

My mother is 93 and wanted to come because of an advertisement she saw. The first time she came was…read morea couple weeks ago with another family member since I was out of town. My mom was frustrated and nervous and according to the other family member was anxiety ridden. I was told they were not patient and mom chose to leave. I set a second appointment to take her myself because she wanted to try again. I will also admit I am skeptical already of a hearing aid business with not a single audiologist. However, its my mothers choice and she makes all her own decisions. I was simply her support system. When we went into the treatment room, he was continually questioning her insurance. He kept asking and saying insurance may not cover if she had gotten any within 5 years. I told him let's not worry about the insurance (she is able to pay regardless of insurance) and just determine the hearing loss and if they can help her. He said to me "It's my office, I own it and we will do it my way." Since I did not actually need to be there and would have preferred an audiologist, I stood and told him and my mom that I would wait in the lobby. When I stood up to leave the room he said "I don't think I can serve your family. My mom stayed behind and didn't hear any of what was said. A few minutes passed and he started to work with her. I heard him ask her how they would do the treatment without me in the room. My mom is completely capable and is quite intelligent so she told him she made all her own choices. I was completely shocked at how condescending he was and could hear it all from the lobby. A lobby with another patient who could hear as well! After some time, he came to the lobby and apologized to me. I do appreciate the apology and that he admitted he could not help her type of hearing loss which we had already been told, this was my moms hail Mary. I question still, his concern about insurance. We were prepared to pay regardless of insurance status which I attempted to explain. I am not sure of his motivation, but at the time, I felt he was determining how expensive of equipment he could recommend before ever even testing her hearing. Overall I don't think I would recommend.

I am writing this for my father Orlando. He wants to give Kenneth Lujan 10 stars for the great care…read morehe has given him. He is very knowledgeable , very patient and very nice. He makes sure he is taken care of at every visit. I would also like to thank Kenneth for taking great care of my father.

I had visited the one on Menaul a few years back. They said o did not need aids just yet. A year…read moreafter that I visited the other office. He was surpr thst ibfudntbalredy have Sid's. However, when he took the test he found I don't need them. The Menaul office sent them the wrong person records. I never went back until this past Nuly. I was sent to an ENT for fluid in my ears. The ENT said there is No fluid in my ears. I called to get that ENT the evaluation but she wants to charge me. I asked Why? She hung up on me. When I called to speak to some pdy in charge, they picked up the line and hung up after the other prrfon transferred me to the office

I received one of your "Ghost Writer" emails come in for service on your current hearing aids. So…read moregoing in I knew I would be hit with the sales pitch. I dropped down $6000 on my current pair of BTE's, also knowing that even though there is supposedly a return period the audiologist was going to steer me away from that. These are my third pair of hearing aids, second from Sandia. I don't need to explain the fitting process but weekly I go in and have them adjusted, brutal process. However the receptionist Joyce cant appreciate the fact I don't want to talk to her in more than she wants to talk to me. Now for the specifics, the clear tube connecting the microphone to the ear mold is too short, so it interferes with my glasses and falls off my ears constantly, the left ear mold does not seat properly causing constant feedback. This is embarrassing to me and annoying others, these BTE's have great technology but it's not perfect and I understand that. The fact I was never given options makes no sense as I said I've worn two sets of hearing aids for ten years I know my body. Finally it got so tedious going in weekly that I was to rely on my app to solve my problems of adjustment, doesn't quit seem right.

I am new to wearing hearing aids and have been extremely pleased with the service, expertise, and…read moreadvice The Hearing Aid Store provides. Romy has made time for me either on the phone or for a quick visit to answer any questions or problems that I might have concerning my hearing aids. The customer care is fantastic. I'm so glad I found this shop.

Bought my hearing aides here three and a half years ago. Romy and her staff have been fantastic…read more Can always get an appointment within a day. I brought my Phonaks in for a minor adjustment last month and Romy noticed the warranty was almost up. She recommended sending them to the factory for a final check and service and 10 days later they came back like new. Hearing and vision provided me with a newer model as loaners and my old ones measured up well in quality. I found Hearing and Vision when I was comparison pricing, (they were super competitive) but their exceptional service quality is why I'm writing this review.

I really love the environment and friendly staff. The building is beautiful. I brought my mother to…read morean appointment and the doctor was very kind. She answered all our questions and was willing to give us the information we needed. Highly recommended!

Brought my mom in today not a hello or how's your day. Just fill is out and sit down. Not the…read morefriendliest people very cold and unwelcoming feels like we are in the way

I've been going to Dr. Romero since they opened. Great staff and doctor. Always available if I need…read morethem.

Took my aunt in to Audiology Associates for an appointment. Walked in to the office at 12:00. Her…read moreappointment was for 12:00. The girl at the desk seemed put out that we were there. She asked if we received paperwork by mail. NO we never got anything in the mail. We were then told that because we didn't arrive 15 minutes early they could not see her today, they would reschedule. NO we will not reschedule. How is arriving on time a problem. We will take our business elsewhere.

My hearing assessment with audiologist Sarah Duncan was extremely thorough and comprehensive. Sarah…read morewas really great in talking me through every test and assessment tool. She carefully reviewed the results and gave me a number of good options for dealing with my hearing loss. I couldn't be more pleased with their excellent service and caring attitude.