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    Costco

    3.3 (233 reviews)
    Closed 10:00 am - 7:00 pm

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    Jacob, the supervisor pointed to his team members of the same ethnicity.

    This is absolutely THE WORST COSTCO location in the world. Upon hearing that Costco sold me the wrong battery group number (Group 25) from my local dealership, I returned to Costco and spoke to the supervisor, JACOB whilst his other team, Adam stood by and listened. Instead of fixing the problem and exchanging me the correct battery (Group 35), Jacob became argumentative, defensive, and very hostile. He interrogated me about the description of the sales person who sold me the wrong battery to which I responded he looked like you, Hispanic. He pointed to his team photos on the wall and said - "we are all Hispanic." Admitting to cronyism/nepotism. Jacob told me I had to come again-- a second time (mind you with high gases driving back and forth) and hand him the battery in my vehicle so he can exchange and charge me for the correct battery. When I came by the second time, I spoke with DJ (a sales person at the Tire center) who checked the make, model, and year of my vehicle and confirmed to me I should have been sold the Group 35 to begin with and not the Group 25. Jacob appeared and AGAIN began argumentative saying that the dealership made a mistake and he didn't want to own up for his failure/fault by selling me the wrong batter. Jacob also said he spoke to his supervisors who will cover up for his mistake and blamed the dealership for noticing that Costco sold me the wrong battery. I never had any problem before with buying car battery from Costco, until NOW. Not only is Jacob incompetent, but he tries to gaslight me, blames the dealership, escalates with hostility, and charges for his mistake. He blames everyone, but not himself for the problem he created. His antagonistic behavior shows a lack of customer service and then he threatens me if I spoke to someone above him by stating that his supervisors will cover up for him.

    Time and date I was in the store.

    The store is clean that's why I give them a 4/5. Had to take a star because of a staff member Rene! He was working with machinery and stop in the aisle to talk to a lady about margarita mixes. I went behind him to get some Downy and I said "behind you" he shush me leaving me embarrassed and made me feel like I did something wrong. He is the one with the machinery that can hurt someone, what if it was a child? A man said "sorry about that" to him like mister he is the one that was at fault! Bad experience and horrible feeling in my stomach so early in the morning. It might been because of race, hate thinking this but both lady and the man where white!!

    Giant connect 4
    Ellexus H.

    Love coming to this Costco. Always fairly clean and I'm typically able to find the things that I need (and some that I don't). Came this past weekend and was finally able to find the large connect 4 game for my backyard that I had seen on social media. Very excited to play this summer!

    Moldy Thanksgiving Dinner

    We didnt have any folks over for thanksgiving so we bought the Thanksgiving Dinner for $40 and put it straight in the fridge. Sadly, by the time Thanksgiving came about, half the food was ruined with mold. My wife ended up doing quite a bit more work than she expected so I could come home from work to a nice dinner. The frustrating part is that the Supervisor at the return line, Geo, refused to provide any compensation for this faulty product. Geo stated that we needed to provide half of the product, but this product came with two trays and we provided one of said trays. There wasnt enough food for the whole family because of this issue, and I'm surprised that Costco is applying their return policy in this manner.

    Dessert

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    6 months ago

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    6 months ago

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    9 days ago

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    2 months ago

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    1 month ago

    Costco is always clean and has what I am looking for for, staff is always helpful, and they have a great selection of everything

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    3 months ago

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    1 month ago

    The Lodi Costco is my favorite. The stock is neat and the staff are very helpful. Clean and nicely stocked.

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    1 month ago

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    6 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    8 months ago

    Costco never disappoints! Great selections, good prices too and great service! Thank you

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    2 months ago

    the first chicken i see out of the rotisserie was all messed up never get the first chicken you see

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    1 year ago

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    1 year ago

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    10 months ago

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    3 years ago

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    6 months ago

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    2 years ago

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    2 years ago

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    8 months ago

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    1 year ago

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    6 years ago

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    2 years ago

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    1 year ago

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    2 years ago

    Another nice Costco we got gas, did a return, shopped and bought lunch. The RV we parked in the lot and at the lunch in.

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    3 years ago

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    4 years ago

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    4 years ago

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    1 year ago

    So many people and the prices are starting to increase. Friendly workers there. The dairy and meats are ok in price.

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    3 years ago

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    2 years ago

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    Page 1 of 6

    Ask the Community - Costco

    Does this location have a gas station?

    Yes, it does.

    Does this location sell pizza in the food court? I know that some Costco's don't.

    Yes!

    View All 5 Questions

    Review Highlights - Costco

    Clean, big, cheap, great selection, helpful service, enough free samples to munch on while you shop to take the place of a meal.

    Mentioned in 8 reviews

    Read more highlights

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    Quik Stop

    Quik Stop

    2.9
    (8 reviews)
    $$

    Pretty good selection here but the items here are often listed at a lower price than what is…read morecharged up front :( It's been brought to their attention a few times, but each time they just say it's an accident, while still charging a higher price than what is listed. I usually try to support the smaller businesses in our town whenever possible, but despite having lived just across the street from this store for over a decade, I had to stop coming here a long time ago because I always felt taken advantage of after seeing a few extra dollars sneak their way onto my bill. I wish that when I was a teenager/young adult shopping here, that I had known about the process of reporting instances of fraud like this to the California Department of Consumer Affairs, or the Division of Measurement Standards. These agencies prevent pricing discrepancies like the ones commonly found here, but I never kept my receipts as evidence when I did shop here (I didn't know it was an option at the time). But after having a close friend of mine share a similar story after going here recently, I felt that writing a review to warn others would be necessary. And I included the names of those agencies to let anyone who's been in my position with this business know that your voice can be heard, and that we as a collective of wronged individuals can seek justice by simply sharing our voices to those agencies. We as individuals would not need to go through the effort of filing suit or going to small claims court, as just making a report to those agencies and providing evidence can trigger an investigation. Even a few reports could have the individuals who are responsible facing serous fines if the investigation is fruitful. And if a lot of people made reports? That could trigger a class action lawsuit. I encourage anyone reading who has had similar experiences to me at this business, to take pictures of your receipts next to the in-store prices, and report any discrepancies to the agencies mentioned above.

    Im glad I found this location. Very reasonable prices. Easy access back to the freeway. Clerk…read morewas nice. They have lotto and a rewards program if you're a frequent buyer AT QUIK STOP.

    Costco - wholesale_stores - Updated July 2026

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