I stand what I wrote 4 years ago and have colleagues that have their own personal experience at…read morethis office. Optometrist office goes and has their own people write how "funny" my bad experience was with them. That itself shows their lack of unprofessionalism and respect they have for their former client...this in itself proves what I am stating on this site. Thank you Yelp for letting us state our grievances here.

I have been going to Dr. Wright for over 18 yrs and have always been satisfied with their service…read more Dr. Wright and Dr. Vallarta are very nice and are both great optometrists. The only reason I gave this a 4 star review is because the prices of the frames are a bit pricey. But other than that everything is ok.

The actual visit was okay at best (you're going to have a tele-med conference, not an actual…read morephysical optometrist). It was everything after that was an absolute nightmare. I've had an open statement for A YEAR because they failed to take in my inusrance properly. I've provided it over 3 times and still they claim they do not have it on file! What happened at the appointment? Why did I give the lady at the check-in my insurance card if she wasnt going to input it properly? The worst part is you HAVE to dispute this over the phone because the office refuses to help you. I've called again and provided my insurance information AGAIN. Let's hope it sticks this time. Worst customer experience. I won't be returning.

Flor was extremely helpful in providing me an instruction sheet explaining how to prevent my dry…read moreeyes, I.e., warm wash cloth twice a day & eye drops, along with my prescription eye drops.

Who would have thought a legit LASIK place would exist in the Valley?…read more I was born and raised in LA, and if there's one thing I've learned about the Valley... it's that finding a good doctor sometimes feels like winning the lottery. Because of that, I usually don't even bother seeing doctors locally -- it's just too hard to find someone who actually cares. I've wanted LASIK for YEARS. But every single time I planned it... I was pregnant. ‍ Timing is everything, apparently. Before finally committing, I went to two consultations in San Diego -- one at LASIK MD (which is now closed) and another in La Jolla. Both quoted me around $5k-$6k. After doing what can only be described as FBI-level research (Reddit, reviews, forums, probably a conspiracy board or two), I discovered that one of the best LASIK doctors actually works out of the Valley a few days a month. Wait... what?! In this Valley? I went in for my free consultation with Patty, who was super helpful. She explained that the actual surgery is done in San Diego, but all the pre-op and post-op appointments can be done locally in the Valley. Honestly, that's a perfect setup. Let's be real: this is LASIK. If someone messes up even a little... you go blind. So saying I did "extensive research" is an understatement. I read horror stories, success stories, stories about people seeing halos, UFOs, their ex's red flags -- everything. Surgery day came and... zero wait. None. I was shocked. The procedure itself was painless and took maybe 3 minutes. I've had longer Starbucks orders. For context, I was considered legally blind before. I've worn glasses since I can remember. Now I have perfect vision and it still feels weird. I keep reaching for glasses that don't exist anymore. No more wiping oily fingerprints off my lenses thanks to my kids. No more foggy glasses. No more smudges. No more "where did I leave my glasses" panic at 6 AM. Huge shoutout to Dr. IP and his team. I never had to wait, the staff was amazing, and the entire process was smooth. Also... why don't they advertise this more?! This is honestly life-changing. Best part: No side effects. No pain. No dry eyes. No more astigmatism. No light sensitivity. I took a nap after surgery and about 4 hours later I could already see pretty clearly. The next day it was even sharper. Imagine waking up and just... seeing. No glasses. No contacts. No squinting like a confused raccoon. 10/10 would laser my eyeballs again.

Making an appointment doesn't matter because it takes ages to get seen. They're not very…read moreprofessional and treat their patients like cattle. I got a prescription for my severe dry eye, but they made a mistake with authorization so I wasn't even able to get the medication! Furthermore, the person that handles the prescriptions left early so I couldn't rectify then situation. Thanks a lot! The person that administered the eye drops for dilation also put way too much in and I wasn't able to get anything done the entire day. Everything about this place sucks and I'm never going back. I'm not letting anyone in my family go here either.

Friendly, professional, attentive staff. Doctor Mancilla was very thorough. Quick and timely…read moreservice. Definitely recommend.

Located inside of Costco, super convenient. Dr. Mancilla is fantastically helpful and informative,…read moregreat patient assistance. I wouldn't go to another eye doctor in the Valley.

Very best customer service. The employees were extremely helpful and knowledgeable. I have no…read morecomplaints, they helped me pick out the frames o wanted and gave me the best deals available.

We found out Staton Optical through a Google search when we were in immediate need for a pair of…read moreglasses. When we called we were given an appointment and 15 minutes later we were being helped. The young lady there was able to take the prescription and measurements we were looking for an provided us with some options. She was patient, kind and attentive while we selected the right pair. Once we decided, the glasses were ready in under an hour, we were amazed at the quickness the pair was completed and the wonderful customer service. We highly recommend them.

Bought a pair of glasses at this location for $300 in November of 2023, they broke twice before…read morethey were even 2 months old. Recently they broke AGAIN right at the earpiece. The receptionist stated "We have had many problems with Rayban", but then refused to have them repaired again. Worst experience I have had with a business. AVOID Valley Vision at all cost!!!

The doctor is really good, he is very friendly and professional. The staff is very rude.read more

He is great. Usually neurologists are a little socially challenged but Dr. Jacobo isn't like that…read moreat all. He is sweet, kind, sincere, he takes a great deal of time with you. I have been going to him for a couple of years now for Multiple Sclerosis and I have nothing but positive things to say about him. He is thorough in his exams, he takes the time to listen, he's not like most doctors out there. He has picked up on issues my primary care doctor overlooked and addressed them. His staff are sweet, you can tell they are hand picked. Things are done quickly, they are organized, efficient, polite, and considerate. If you need a neurologist, he's your pick. I don't like most doctors, I adore this man. If I could give he and his entire staff 20 stars, I would.

My dad has received his Covid shots with no problem we were in and out very professionalread more

I was seen by my MD yesterday with a viral infection and sent over medication to be filled that…read moreday. Now we've arrived to the following day, after many calls to get status and urge them to fill because I get ill and they gave me a proposed time. I went in an hour after said time and still yet to be filled. Their excuse, because they hosted a "vaccine clinic." Apparently prevention is more pressing that treatment. Never going back!!