We love Costco. The challenge is to try to remain under $300 per visit cuz there is always something. Even when the line seems long, it goes quicker than you think. We got new T-Mobile phone service and Apple Iphones for the family. read more

This Costco has always been my happy place. I don't know what is going on now. The self checkouts are gone, people lined up oddly to check out, no one appeared to know where to go or what to do with no store employee offering guidance. There is no place to line up at the other registers due to product almost up to the cash register which is why I always used self checkout. At least that line made sense and moved fast. I'm not sure who picks out their eyeglass frames but there has been nothing of interest as far as the women's section in two years. Other Costco location have a nice selection of frames. Not sure what is going on here. The people with the food samples were are standing around not making product telling people it will be 15 - 20 minutes before they get around to making any. Doesn't seem like a good way to move/sell product in my humble opinion. Will give props that I did see an employee restocking food court supplies as that has been a long time issue. Not to sure if they were actually cleaning around the condiment area or not but, formerly, the lack of cleanliness made me completely lose my taste for the hotdogs that my family and I formerly loved. Giving 2 stars, as opposed to 1 star, as they had what I came for but overall this was a "meh" experience and we could not wait to get out of there. Not sure what all is going on in this Webster, TX location but I did not enjoy my Costco experience whatsoever read more

Stop by after departing Ellington Aerospace field, celebrating Brand New "Spaceport" hanger with Senators, airline chairmen staff (Delta, SW, United, regional, etc) Didn't get the chance to explore this beautiful store, this appears to be the largest Wearhouse I've witness, very modern look. I'll return to explore when I'm otw to Galveston. Mutual visit. Came here because traffic flow was better in this direction verses headed 45 north. read more

I have had years and years of great experiences at this Costco, employees have always been great, friendly, I'm here so often a couple of us are on first name basis but not today. Today I walked up to the register, slid my basket on the cart side and waited for my turn. While Lakythia was still checking out the person in front of me she told me "I need you to put your basket on the cart side" which it was but it was still at the end of the conveyor, because again, someone was in front of me. So I push it up further for her and she literally starts snatching the smaller items out of the basket and chunking them on the conveyor belt, to the point I said "wow", mind you I had arranged ALL 15 items where the barcodes were facing up to make her life easier) Then she doesn't say another word to me except the total when she's done scanning. I pay, she holds out the receipt and I'll totally admit I took it as aggressively as she was chunking my stuff out of my basket. She says "you ain't got to snatch it" and I replied "you didn't have to snatch all my shit either, but you did" She replies "whateva" You guys might want to rethink Ms Lakythia working the front lines. She may still need some customer service training. Again though, I want to give props to this store on every other occasion, I have never had anything but solid gold interactions with the employees at the store until this morning. ETA I just went through your reviews to see if anyone else has ever dealt with her attitude and surprise, surprise. I guess Costco doesn't read customer reviews about their employees. read more

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Worst website of any store I know of. Can't see the Tenderloin in the store directs you to the online only. What a waste of time!

I'm sure everyone's been there before where you go in for one item and come out with a basket full of stuff, well over $200 lol My family and I always have a wonderful experience at Costco, our wallets not so much. It gets pretty busy here but they get you out in a timely manner. Staff have always been friendly and helpful on every visit. read more

Amazing double chocolate chunk cookie from Costco, I give it 5 big booms! Great price, it's a bang for your buck! read more

Costco Wholesale - Kirkland Signature Chocolate Chunk Cookie - Wholesale Stores Near Me - Webster, Texas

I had a much better experience at the optical center this time around! Nicole that was helping me was top notch in helping me select the correct frame for my progressives and how I can get the most bang for my eye insurance however they do not accept Mastercard :/ I felt bad because Nicole spent more than an hour with me and I couldn't complete my transaction. read more

Costco Wholesale - No MC - Wholesale Stores Near Me - Webster, Texas

Not impressed. Product are much more expensive than Sam's. Parking and exiting is really hard when they're busy. Isle are too small for 2 carts to pass by. Can only use VISA card or purchase their card???? Hearing center would not accept tests from MDANDERSON, was asked to retest there. Seems a bit much when you have test results from a reputable hospital. Only thing I found good was gas station prices are good and store is very clean. read more

Parking assesible and wide , inside clean and easy to find items. Employee courteous and polite.

Costco is so diversified. I love it! I especially love purchasing their brand weewee pads, which are great BTW. I can spend hours just poking and gabbing. The staff is also friendly and helpful whenever I have a question or two. I did just learn, if you are paying cash at the deli, you can walk right up to the counter to place your order. I did not know that. Uhm... so on the the rotisserie chicken salad review. Not a fan! It was not tasty at all, plentiful yes, but it is a no for me. It was if it was thrown together with eyes shut. The rotisserie chicken had no taste, for real. It did not have enough cheese. Plenty of lettuce though. I do not know what was going on, but I must say it did not live up to the hype. read more

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I have been going to Costco for years and it continues to go down hill. Costco is all about WALL STREET MONEY. The prices are getting redicuously high. The employees are increasingly rude. Nothing is what it used to be and Costco has become low sevice, congession, high prices, and the sale items are hit and miss. Costco is too big for Costco. Costco needs to keep raising prices for Wall Street - Be RUDE to Customers and KEEP RASINING PRICES - The Costco Buisness Model. read more

Omg! This wholesale store is a lot better than Sam's Club in a lot of ways. I had the opportunity to be gifted a Costco card during the Christmas hour. I visited the store on Sunday to solidify my membership and had the pleasure of speaking with customer service personnel, Sophia. Initially, Ms. Sophia attempted to upsell me a deal with a credit card. I wasn't interested in getting another CC, so she was cool with my decision. I ended up getting an exclusive card to add to my basic account which Ms. Sophia assisted me with. She was so patient and answered all of my questions. I even was allowed to add my sister who gifted me the original card. The card machine was down at the moment, but Ms. Sophia went above and beyond by showing me how to access the app to view how my points would be calculated. I always knew Costco was better than Sam's Club in some ways, but I did not realize how much their products aligned with my lifestyle. The produce was significantly better looking and the deals appeared to be much more affordable. They have more vegan-friendly foods such as a pack of organic tofu, several big bags of frozen vegetables, bulk soy, oat, and almond milks, hummus, Beyond patties, and the icing on the cake is their wide selection of Asian snacks such as mochi (not just the frozen kind), my favorite: want-want rice crackers, kimchi, taro balls, and boba gelatin-free fruit cups. I mean, the variety was expansive. Even some of the processed noodles, vegetable-fried spring rolls, I spotted some kombucha too. I really love the vast cultural options that they had. I just wasn't expecting that. It is a beautiful thing. I didn't get the deal with no Mastercard so I can't credit my purchases, but hopefully, they can change that soon. I visited on a Sunday and it was barely packed with people. The store is clean and they actively have staff sweeping. The staff members seem to be satisfied with their jobs. Now, the apparel department was out of order, but that is to be expected. The ladies restroom was very clean and had lots of stalls that were packed with toilet paper. This is a solid location. read more

I'm GUTTED that Costco got rid of their books. I asked the sales girl why when I was buying my $3 case of water and she said because Costco wasnt making money from the books. Wth, Costco! Make it make sense! read more

Can't argue with that dollar fidddy glizzy! Went to Costco and like always I got to get the hot dog for a quick snack. You can't argue with a hot and delicious hot dog combo for $1.50. Even though it was crowded they got the order out as fast as possible. The employees don't play around at Costco. We all know that Costco is amazing! read more

Costco Wholesale - Hot Dog - Wholesale Stores Near Me - Webster, Texas

Another one star due to not enough brand choices mostly Kirkland brand only. Cash registers are limited forcing customers to do self check out, also the return line most of the time is too long due to only one personnel at the register. Master card not accepted :( Not worth the membership fee. read more

Costco Wholesale - Long line at the return. - Wholesale Stores Near Me - Webster, Texas

We love having a Costco membership. Stopped in here while on a staycation. It's always fun looking around, trying samples and stopping at the cafe. We usually get the $1.50 hotdog/soda combo but didn't today. Tried the $2.50 ice cream sundae and our daughter only ate about 5 bites. Ugh. Staff were friendly. Gas lines went fast. Tip: the hoses reach BOTH sides of your vehicle... I'll see lines 5 deep for like the left side gas tanks, right side lines are empty. Scratch my head wondering why someone would wait 20 minutes when there are open lines??? read more

While it's true that I love almost all things Costco, like any good chain, not all locations are built the same. (#1) Thankfully, this Friendswood location has pretty much everything I want in a Costco: fast service, lots of inventory / product availability, massive parking lot, a decent food court, and gas station. Practically every Costco is busy on the weekend, but with my dumb luck I've managed to avoid most of it. Shopping here on a weekday is a breeze, it's almost therapeutic to casually browse at your leisure without having to adjust your cart or wait during the checkout line. The member services team is also on their A game. I've never had any pushback for returns and they've been extra helpful on the phone when it comes to inventory checks. I've never had to wait long while in line for returns and they deserve the credit for working hard and being efficient all the way. Last but not least, shout out to the bathrooms. Cleanliness at Costco is a given, but a sparkling bathroom is a real accomplishment. _____________ (#1) Figuratively and literally. read more

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This was a pretty nice Costco! They had some great clearance deals and the gas lines go by quick! Lots of parking and lines are efficient even when it's packed! read more

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Great quality products and 5ge delivery options are nice. I've always been a fan of COSTCO.

I get the hype now! I wish I had joined years ago. The prices here are amazing if you can afford buying in bulk. Medications are such a bargain. I find that most medications are 1/4 the price when you buy a year's worth. I've bought sweaters that I receive many compliments on and with coupons they are often less than $13. However the best buy is their Nicaraguan Kirkland whole bean coffee - $12 for 2 pounds and sometimes less. It beats most Starbucks coffees. Lines appear crazy long but they move very quickly and customers are always kind and we navigate around each other kindly. Shout out to a sweet and professional employee Mr. Clorio. read more

I really like this store. As with any store on any given day you may find a not so happy worker but face it are you always a happy camper at your job. my one complaint would be is that they need MORE cashiers. As a senior citizen I don't care to check myself out. read more

I was looking forward to finally experience Costco and was terribly disappointed. The staff will take no interest if you don't want to commit to the promo or larger membership. rude customers, the workers did not look like they wanted to be there, slamming my produce and food on the belt looking annoyed as ever. Unfortunately I will come back for the sake of already committing to a year membership but that was a bust. Sam's for the win read more

I really wanted to give this store a better rating as I had very high hopes but unfortunately this place was way too crowded and there was nothing being done to mitigate the flow of traffic. Additionally I asked one of the staff, an elderly woman if the samples she was assembling were ready since they were simple cheese and nuts and required no assembly. She responded in the grumpiest attitude "as you can see Im still making them" I found her tone distasteful and unprofessional, I really think the people who give out samples should be more hospitable because these definitely were not. read more

Costco Wholesale - fruit smoothie - Wholesale Stores Near Me - Webster, Texas

Do not renew your membership in person at Costco Webster, TX unless you want to endure a never-ending high pressure upsell for the expensive membership. It's like the worst of a vacuum cleaner salesperson and timeshare experience combined. Even the supervisor would not allow me to stop the upsell experience and simply renew my membership. We finally just left without renewing and we wanted to but expensive glasses like we did before. If you want to renew anyway just do so online! The optical department itself is first rate if. You can get in the damn door. Costco, this is unbecoming... read more

First time here At this location. Was a member in my hometown of SA. Webster location is a nightmare!You cannot shop in peace. You have bumper to bumper ppl everywhere! Electric scooters zigzagging all over the place. I regret getting a membership here. I will not be renewing again. The lady, "ULLA" at the service desk laughed & asked me if I was sure I wanted a membership to their location and laughed. There is NO place to park in that place. Total madhouse. read more

After never having been to a Costco before, I made a trip with my sister and mom to get stuff for our family Thanksgiving, and hot dog was it an exciting trip. We spent HOURS there and I didn't even realize it because it wasn't a miserable experience. I figured it would be just like Sam's because they're similar stores, and in a way it was... but it's like comparing Target to Walmart. It was the same and yet very different lol. The store seemed less crowded, the aisles felt wider, the selection felt broader... I'll definitely go back! It did have its downsides though. For instance, I wanted to buy half a dozen muffins, but they had them listed as 2 packs of 6 muffins for $7.95. One pack wasn't any cheaper and since I'm the only person in my house who would eat them, 12 large muffins was WAY too many. Sam's doesn't do things like that. They'll sell you the 6 muffins lol. Also, my mom's knee was hurting and she was having a hard time walking so she was going to get a riding cart, but there were none available when we got there and she asked an employee collecting carts if he knew if there was one abandoned in the parking lot. He said he would check, but came back a few minutes later and said that there weren't any and the store only has FIVE so they were all in use. Five motorized carts for that whole store is NOT enough in my opinion. Regardless, I look forward to my next Costco outing. It's so exciting. read more

I love Costco! Thankfully the food court is super cheap since the membership isn't. I love the pizza, ice cream, and the new cookies! This location kind of lacks in samples. However, at the Houston location there are samples every corner you turn! Both locations are huge and I've never been on a non busy day. I always go to the food court but never sit and eat, because it's always so packed! With how huge the store is and how many customers they get, I'd expect the food court to have more than just a few benches. It's very tight and you can't even walk through with everyone's shopping carts. Other than that Costco is great! read more

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Never had I been to a Costco. Really. Been to Sam's Club most of my life. But they opened up this Costco not to drastically far from home in recent years, so the wifey wanted to check it out. Seems very similar to Sam's I feel. Although Costco seems to sell more hipsterish food products and have a few more vegan friendly options. My wife appreciated the vegan options. They also had the big box of Beyond Meat burger patties about $4 cheaper then I've seen anywhere else. Picked up several things we liked. We may end up going here off and on. Sam's is closer to home. But this might be worth a trip here and there. read more

Costco Wholesale - Wholesale Stores Near Me - Webster, Texas

CostCo Wholesale finally opened in Clear Lake! But dang was the grand opening PACKED! It was honestly hard pushing the cart around because the aisles were too full. I'm sure this won't be a problem later once the hype dies down. Luckily we didn't have to wait in the long membership sign up line because we became members earlier this week. Walking in, this place is like an adults playground. Whatever you need, you can find it here, even if you don't really need it. Just don't come here hungry because you'll really end up buying more than necessary. Throughout the whole store there was samples of all kinds of food and drinks just to tempt you even more. Some of our other favorite areas of the store were their food court, frozen food section, beer + wine, electronics, seafood, and travel packages. We definitely plan on buying a trip through Costco because they bundle everything together to get you a better deal. Becoming a member at Costco is one of the best things you can do for your family to help save money on things you would already buy. On the way out, don't forget to check out their liquor store. It's a separate entrance on the outside of the building. They have frequent liquor and drink samples, and they even have cocktail bundles where you buy the liquor and the mixer is free. No membership is required to shop at the liquor store also. We'll be back soon CostCo! read more

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Costco has become a very hostile environment. It shouldn't take 3+ employees to help me with a simple task, which they didn't resolve by the way. Meanwhile there is a huge customer service line waiting for long periods of time while employees run around and don't get work done. Please work on your customer service skills before clocking in. read more

I have been shopping at this location for the past eight years.The cashiers are always very polite and helpful.But today I just went to purchase AirPods and there were about 6 to 7 items in my cart.The cashier named Lakthiya. she was wearing a white tshirt.she told to get the cart on the other side so my husband left it and since they had to place the items .They said my husband was crazy and started placing our items very rudely our things on the conveyor belt.It was very offensive. read more

My wife and I have been members since 1989! We've always enjoyed the quality of products and the value for dollars spent. We once heard someone say, "You go in for a gallon of milk and come out with a canoe!!!" I can count on one hand the times we've either come out without buying anything or under $100. read more

I mean, is there anything negative to say about a Costco warehouse store? It's not just a place that warrants shopping for groceries, household supplies and other essential items, but it's a place that we go for the heck of it. Think of it this way. Costco is like the adult theme park. Sure, there are no physical rollercoaster rides but who says walking through each of the aisles isn't a thrilling experience in itself? Tired of window shopping? Need a break? Go get yourself a well-deserved classic Costco pizza or a hot dog. In the mood for a treat? Vanilla strawberry sundaes are my jam. This time, we decided to go for one of their new desserts which is the non-fat vanilla yogurt and the tangy açaí swirl. It wasn't bad. Ive been spoiled with some really good frozen açaí and I like it very tangy, but it still wasn't bad. We had a great time walking around and not buying anything except some cold drinks on this hot weekend and a sundae to share for two. PARKING Available for free in the lot read more

Costco Wholesale - Non-fat vanilla yogurt and açaí swirl 4/5 - Wholesale Stores Near Me - Webster, Texas

People shouldn't go to this place. The staff at this market are very anti-Asian. I thought that just a membership card can buy things here, but that's not the case. The conductor is really nice!!. He checked our cards and let us in, but the cashiers here wouldn't charge us. Even the manager here is not polite to customers. They raised their voice at us, and told us that the cardholder must be there to charge us. I don't understand how they could do that just because the cardholder was busy at work and wasn't there. They asked their daughter-in-law to go to the market for them, using their card to buy groceries, but the cashier did not let them count. So even if they get sick with covid, why can't they let their family members buy food??? If this market is only created for Americans, it should be titled "Only for American". read more

I took my parents for their first Costco visit here and they had a lot of fun. There are definitely great deals everywhere, but I find it useful to check prices on Amazon or your grocery app to compare unit prices to see if it's truly a steal price or not (some aren't). They have electronics, clothing, jewelry, and automotive stuff, but their food is what makes them stand out! Besides the super cheap hot dog and pizza stand, they have a fun selection of frozen foods to browse. And whole rotisserie chickens for $5! Pleasantly surprised by their produce section as well-- huge apple eater here and they were nicely priced. Plenty of parking, fun to browse, and super fast checkout out! All pluses :) you can use the mobile app as your card access to get in too. I'll be back next time I'm visiting Clear Lake! read more

This Costco has great services and is always well stocked with the essentials I need, toilet paper, paper towels, trash bags. Ziploc sandwich and freezer bags and chocolate covered almonds. Oh and let's not forget the gas which was around 20 cents cheaper than most other gas stations I've driven by recently. Great one stop shop to keep you stocked up on pretty much whatever u need for a while. read more

Don't worry paola D single handily saved the day at Costco tonight 10/12/23 by demanding my husband there that she just SAW standing next to me in the check out. God forbid he go to the restroom. She was pissed I didn't unpack the cart for her that's why. Sorry I didn't do your job for you. Then rudely said "UM he has to be HERE" I guess I'd be in a bad mood too if I was named Paola too. read more

Bought a brand new LG TV from this place. Three months into it, the TV screen stopped working. Called their warranty service and they said they would send someone to fix it. The repair guy said you have a manufacturer defective TV. Talked to the warranty services again and they said I could return the TV to the store and get a new one. Went to this store and talked to their customer service and they refused to help me. Wouldn't even consider it. So now, the repair guy came again to fully fix it, and found screws missing on the inside of the TV....CLEARLY a refurbished TV that they re-boxed and sold new. I'm completely disgusted and will be switching to Sam's Club today. read more

Customer Service is non-existent at this location. I bought a couple of items and used self check out and they stop me at the door and count my items one by one. One of their cashiers is the one who checked me out at the self check out(assuming because it was holiday peak hours or just busy). If any errors occurred it was their failings, not mine. I got 8 items and when they checked at the door it was only 6 items on the receipt. As I mentioned, if an associate is scanning my stuff, I would think they should not be making these mistakes. I didn't mind paying those items the associate somehow missed, which was a big 40 water pack and some eggs. I just assumed a simple apology would suffice since it is a hassle to be stopped at the door versus the excuse I got for their mistake, "it happens sometimes" and proceeded to show me other papers/receipts from what I am assuming "scanning" errors. I appreciate Costco and I have my executive membership, after this little inconvenience, I am considering not renewing it. read more

Costco Wholesale - The extra items that weren't scanned by the associate. A 40 pack of water and eggs - Wholesale Stores Near Me - Webster, Texas

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